Travelling to Macau SAR, China? Read all updated requirements before you book.
Beverly Plaza Hotel
Beverly Plaza Hotel
Beverly Plaza Hotel
Beverly Plaza Hotel
Beverly Plaza Hotel
Beverly Plaza Hotel
Beverly Plaza Hotel

Removed from saved list

8.8

Excellent

6,110 reviews

6,110 reviews

Housekeeping42
Shops5
View4
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Lou Kau Mansion

70 m

Cathedral of the Nativity of Our Lady

80 m

St. Dominic's Church

90 m

St. Dominic's Square

90 m

Macau Cathedral

100 m

Popular landmarks
Grand Lisboa Casino

260 m

Historic Centre of Macau

640 m

Senado Square

660 m

Monte Forte (Fortaleza do Monte)

720 m

Ruins of St. Paul's

880 m

Closest landmarks
S. Francisco Garden

200 m

Lee Kum Kee Oyster

210 m

Dragon of Fortune

230 m

China Travel Service

240 m

Crazy Paris Show

250 m

Beverly Plaza Hotel

70 Avenida do Dr. Rodrigo Rodrigues, Macau City, Macau, Macau SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Macau City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Show more

Highlights

Located in heart of Macau

Front desk [24-hour]

Inside city center

60 meters to St. Dominic's Church

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Hot tub

Sauna

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Macau every 6 minutes on Agoda.com
Value for money7.6
Distance to city center1.0 Km
Location rating8.3
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport4.9 km

Rooms available at Beverly Plaza Hotel

Very good
Room comfort & quality

7.8

Grand Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Adjoining Rooms
...
  • Room size: 64 m²/689 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Exclusive Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive With Breakfast
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Classic Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Beverly Colourful Family Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Premier Suite with breakfast
...
  • Room size: 65 m²/700 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Classic Deluxe Twin Room for 3 People with Sofa Bed - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 3 single beds or 1 double b...
Enter dates to see prices
Executive Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Beverly Plaza Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Beverly Plaza Hotel?

A stay at Beverly Plaza Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Beverly Plaza Hotel has a car park available for guests. Parking is available for a fee of 360 HKD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Beverly Plaza Hotel?

Wake up to a great buffet breakfast at Beverly Plaza Hotel. There's an additional charge of 75 MOP for adults and 75 MOP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Beverly Plaza Hotel?

Beverly Plaza Hotel features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup and coffee or tea are served using only quality ingredients.

Can business events be hosted at Beverly Plaza Hotel?

On-site venues and convenient event services make Beverly Plaza Hotel an ideal choice for hosting meetings. The venue available at the hotel can accommodate up to 12 people. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Beverly Plaza Hotel?

Beverly Plaza Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Beverly Plaza Hotel?

Guia Cable Car is the closest train, metro, or bus station, about 1.1 km away from Beverly Plaza Hotel.

What restaurants are nearby Beverly Plaza Hotel?

Beverly Plaza Hotel is located in Macau City, famous for good restaurants such as Wong Chi Kei, A Lorcha and Dragon Portuguese Restaurant.

What popular shopping places are close to Beverly Plaza Hotel?

Beverly Plaza Hotel is located in Macau City area which features shopping places such as Macau Fisherman's Wharf, Nam Kwang department Store and Lee Kum Kee Oyster.

What are popular attractions near Beverly Plaza Hotel?

Beverly Plaza Hotel is located in Macau City area, which is famous for attractions such as Ruins of St. Paul's, Senado Square and Historic Centre of Macau.

What popular natural sightseeing spots are close to Beverly Plaza Hotel?

Beverly Plaza Hotel is located in the Macau City area, which is famous for natural sightseeing destinations such as Dr. Carlos d'Assumpcao Park and lapsapan.

Show more questions
See map

Explore the neighborhood

What people love about Beverly Plaza Hotel

  • 8.4

    Excellent
    Location

    "Nice location big room"

    Eleanor

    |

    November 12, 2020

  • 8.8

    Excellent
    Breakfast

    "Breakfast is good"

    KA

    |

    March 16, 2020

  • 8.4

    Excellent
    Location

    "The location is good, it's near to interesting places."

    Gizelle

    |

    December 2, 2019

Overall rating:

8.8

Excellent
6,110 reviews
Cleanliness
7.8
Facilities
7.1
Location
8.3
Read all reviews >
What travelers say they love:
Good location & view.
Rafinizana from Malaysia
Family with young children
More about Beverly Plaza Hotel

More about Beverly Plaza Hotel

Beverly Plaza Hotel

Beverly Plaza Hotel is the perfect choice for travelers who want to take in the sights and sounds of Macau. Experience an urban escape in Macau with a stay at Beverly Plaza Hotel, with its exceptional location right in the city center. Are you seeking the true Macau? Experiencing the best of the city's culture is easy with a stay at Beverly Plaza Hotel, located merely 870 m from Ruins of St. Paul's.
At Beverly Plaza Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Macau is made even more convenient with the taxi, car hire and shuttle services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Beverly Plaza Hotel.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Beverly Plaza Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Beverly Plaza Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms, bar and nightclub.
Beverly Plaza Hotel offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the massage, hot tub, spa and sauna. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Macau. If gambling is your game, then stop by Casino at Venetian Macao only 4.9 km away, where games of chance are available to adults.

Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Housekeeping

38 mentions

Internet

8 mentions

Breakfast

6 mentions

View

3 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Portuguese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Buffet
Restaurants on site

澳门富豪海鲜酒家

  • Cuisine: Chinese
Location
70 Avenida do Dr. Rodrigo Rodrigues, Macau City, Macau, Macau SAR, China
Excellent
Location

8.3

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    4.9 km 12 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    26.9 km

Public transportation

  • Guia Cable Car
    1.2 km

Hospital or clinic

  • S. Januario Hospital
    360 m

Convenience store

  • 7 Eleven
    210 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • St. Dominic's Church
    90 m
  • Grand Lisboa Casino
    260 m
  • Historic Centre of Macau
    640 m
  • Senado Square
    660 m
  • Monte Forte (Fortaleza do Monte)
    720 m
  • Ruins of St. Paul's
    880 m
  • Macao Museum
    1.0 km
  • Macau Tower Convention & Entertainment Centre
    1.5 km
  • A-Ma Temple
    1.6 km
  • Casino at Venetian Macao
    5.0 km

Nearby landmarks

  • Lou Kau Mansion
    70 m
  • Cathedral of the Nativity of Our Lady
    80 m
  • St. Dominic's Church
    90 m
  • St. Dominic's Square
    90 m
  • Cathedral Square
    100 m
  • Macau Cathedral
    100 m
  • Nam Kwang department Store
    110 m
  • Casino Kam Pek
    120 m
  • Casino President
    160 m
  • Lisboa Casino
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until12:00

Getting around

  • Distance from city center1.0 Km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)75 MOP
  • Daily Internet/Wi-Fi fee0 HKD

The property

  • Non-smoking rooms/floorsYes
  • Number of floors19
  • Number of restaurants1
  • Number of rooms 298
  • Room voltage220
  • Year property opened1989
  • Most recent renovation2019

Parking

  • Daily parking fee360 HKD

Reviews of Beverly Plaza Hotel from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.8
Facilities7.1
Location8.3
Room comfort and quality7.8
Service7.6
Value for money7.6
High score for Macau
Rating
9+ Exceptional (149)
8-9 Excellent (100)
7-8 Very Good (191)
6-7 Good (86)
<6 Below Expectation (123)
Time of the year
Mar - May (178)
Jun - Aug (140)
Sep - Nov (185)
Dec - Feb (146)
All guests (1,311)
All room types
All languages

Show reviews that mention 

Showing 649 verified guest comments
12345
10.0
Exceptional
Han from China
Group
Superior Twin
Stayed 1 night in September 2019

Family Trip with mother”

When morning arrived the hotel, Front Desk staff(the gentlemen with the glasses) assist us to the Concierge Desk to store the luggage. Thank you for free upgarded service from the Standard Room to the Deluxe Room(RM16XX). The Room is clean and comfortable, pleasant stay.

Reviewed September 13, 2019

See room deals

Dear Han, Thank you for your lovely review. It is such a joy to know when guests have enjoyed every aspect of our hotel. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We are thrilled that you experienced just that. We sincerely appreciate your endorsement of our hotel and look forward to welcoming you again in the future. Yours sincerely, Guest Relations.

Responded September 14, 2019
Beverly Plaza Hotel
9.6
Exceptional
Mok from Hong Kong SAR, China
Family with young children
Superior Twin
Stayed 1 night in August 2019

Good location & Price. Clean”

The room is with new decoration. like new and clean. USB charging cable is provided. The only disadvantage is the bath room. Very little space for placing clean clothes and the water pressure is low.

Reviewed August 29, 2019

See room deals

Dear Mok, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At our hotel, we believe that “Every guest deserves exceptional and personalized customer service”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. Therefore, we are pleased to know that our team members have taken good care of you. On the other hand, thank you very much for your comments about the clothes hanging space and the water pressure of our washroom, we will pass your opinions to the related department for their review and improvement. We look forward to welcoming you again very soon. Yours sincerely, Guest Relations.

Responded August 29, 2019
Beverly Plaza Hotel
10.0
Exceptional
rembrandt from China
Couple
Superior Twin
Stayed 1 night in May 2019

Exceptional”

they gave us a free room upgrade.

Reviewed May 31, 2019

See room deals

Dear honourable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At our hotel, we believe that “Every guest deserves exceptional and personalized customer service”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. Therefore, we are pleased to know that our team members have taken good care of you. We look forward to welcoming you again very soon. Yours sincerely, Guest Relations.

Responded August 29, 2019
Beverly Plaza Hotel
9.2
Exceptional
TUEN from Australia
Couple
Stayed 1 night in October 2019

Helpful staff and clean hotel”

Very helpful staff upgraded us to classic room. Very clean and tidy. Convenient and busy area in the city.

Reviewed November 01, 2019

See room deals

Dear Tuen, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed our attentive service and comfortable accommodation. Our Team Members take pride in delivering excellent customer service with personality. We look forward to being of assistance again in the near future. Yours sincerely, Guest Relations.

Responded November 01, 2019
Beverly Plaza Hotel
8.4
Excellent
Gizelle from Singapore
Couple
Classic Deluxe Room
Stayed 2 nights in November 2019

Good location, clean and big room”

The location is good, it's near to interesting places. The room is big and nicely decorated, although I hate it that the conversation outside the room can be heard inside the room.

Reviewed December 02, 2019

See room deals

Dear Gizelle, Thank you for sharing your review with us! We are pleased to hear how much you enjoyed every aspect of our hotel. It is always our goal to deliver exceptional service to each of our guests and we are pleased to know that your stay was no exception. We sincerely appreciate your endorsement of our hotel and look forward to welcoming you again in the future. Yours sincerely, Guest Relations.

Responded December 05, 2019
Beverly Plaza Hotel
8.0
Excellent
Jiezel from Philippines
Family with young children
Exclusive Deluxe
Stayed 3 nights in February 2019

Clean, good location but limited facilities”

We booked 2 rooms for a 3D/2N accommodation last February 2019. It is a very nice and clean hotel. There’s no swimming pool and gym. The hotel has a good location. They ask for a MOP$2,000worth of security deposit upon check-in, it is quite high compare to other hotels.

Reviewed March 21, 2019

See room deals

Dear Jiezel, Thank you for your gracious comments. We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the hotel legacy of better housekeeping and personalized service. At the same time, we believe that guest satisfaction is key. We appreciate your valuable feedback especially on our facilities and deposit policy which will allow us to improve and constantly strive to do better. We hope to welcome you back for another stay in the very near future! Yours sincerely, Guest Relations.

Responded March 21, 2019
Beverly Plaza Hotel
8.8
Excellent
Chen from China
Solo traveler
Superior Twin
Stayed 1 night in February 2019

Excellent”

good location, friendly staffh

Reviewed February 07, 2019

See room deals

Dear honorable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At our hotel, we believe that “Every guest deserves exceptional and personalized customer service”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. Therefore, we are pleased to know that our team members have taken good care of you. We look forward to welcoming you again very soon. Yours sincerely, Guest Relations.

Responded February 09, 2019
Beverly Plaza Hotel
8.8
Excellent
KA from Hong Kong SAR, China
Couple
Superior Twin
Stayed 1 night in March 2020

Ok”

Breakfast is good

Reviewed March 16, 2020

See room deals

7.6
Very good
Wai from Hong Kong SAR, China
Family with young children
Superior Twin
Stayed 1 night in December 2018

Sufficient for a one-night trip!”

The place was super convenient for all commutations. Excellent facilities but slightly disappointing services; I was told to have free upgrade but it did not come as reality. Also, the breakfast was only with Chinese style that there were difficulties in the course of the meals. Overall, it's a good choice if you are only planning for short stays.

Reviewed January 02, 2019

See room deals

Dear Mr.Yu, Happy New Year 2019 and Thank you for taking the time to post a review following your stay with us. According to our information, we have upgraded your room to our hotel’s Beverly Health (King Size Bed) which is 4 levels upper free upgrade room than your original reservation of Superior Twins. On the other hand, the experience you mentioned about the Chinese style of our breakfast. It was most kind of you to have shared your comments with us and we have been trying our best to relay customers’ opinions to our Food & Beverage team.We appreciate you for bringing this to our attention, as it helps us to ensure that we continually improve ourselves. We look forward to welcoming you again in the near future. Yours sincerely, Guest Relations

Responded January 04, 2019
Beverly Plaza Hotel
8.0
Excellent
HOO from Malaysia
Family with young children
Superior Twin
Stayed 3 nights in August 2019

Overall is good hotel ”

Good location and convenient with transport station and Ho everywhere

Reviewed August 20, 2019

See room deals

Dear Hoo,Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At our hotel, we believe that “Every guest deserves exceptional and personalized customer service”. Besides from the excellent location of our hotel, our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. We look forward to welcoming you again very soon in town. Yours sincerely, Guest Relations.

Responded August 20, 2019
Beverly Plaza Hotel
8.0
Excellent
Maria
Couple
Superior Twin
Stayed 3 nights in April 2019

Very good”

All staff were kind and courteous except for one man

Reviewed April 11, 2019

See room deals

8.4
Excellent
Eleanor from Macau SAR, China
Solo traveler
Superior Twin
Stayed 2 nights in November 2020

Excellent”

nice location big room

Reviewed November 12, 2020

See room deals

7.6
Very good
chung from Malaysia
Business traveler
Superior Twin
Stayed 11 nights in March 2020

Travelling during covid”

Breakfast is the same sandwich and 1 egg deliver to your room everyday.dont expect coffee or tea. Room view opposite building does not give much privacy

Reviewed May 19, 2020

See room deals

8.0
Excellent
Kevin from Macau SAR, China
Couple
Superior Room
Stayed 1 night in October 2021

Good! ”

A quite spacious and cozy room.

Reviewed December 06, 2021

See room deals

6.8
Good
Mary from Philippines
Family with young children
Superior Twin
Stayed 2 nights in February 2019

Nice Facilities and Staff; Help Needed”

The hotel’s location is great and value for money is satisfactory. The staff had also been very accommodating and helpful, most especially that I had my senior citizen aunt with me, who got wounded from minor accident. I just have an important help needed for someone from the hotel to contact me because the security deposit charged to my card hasn’t been credited back yet after more than 2 weeks now. Please fix asap! It’s difficult to find an email where I can contact you. Thanks!

Reviewed March 16, 2019

See room deals

7.6
Very good
Rafinizana from Malaysia
Family with young children
Classic Deluxe Twin Room for 3 People with Sofa Bed - Non-Smoking
Stayed 2 nights in November 2018

NIce hotel”

Good location & view.

Reviewed June 24, 2019

See room deals

Dear Rafinizana,Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At our hotel, we believe that “Every guest deserves exceptional and personalized customer service”. Beside from the excellent location of our hotel, our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. We look forward to welcoming you again very soon in town. Yours sincerely, Guest Relations.

Responded June 25, 2019
Beverly Plaza Hotel
6.4
Good
Sandee from Hong Kong SAR, China
Family with young children
Superior Twin
Stayed 1 night in November 2019

A disappointing interaction with staff at reception”

I would expect the staff at any hotels in Macau that knows how to speak local language, which is Cantonese, but in return, the first thing I heard was Mandarin, and they barely understands Cantonese as well. Then we have had a slight problem with the booking name on Agoda that wasn't exactly the same as the ID (for English speaking countries, that's normal as long as the recorded name on any online travel agent is included in the ID, let alone those middle name or stuff). Alright as requested, we called Agoda to amend the name to exactly the same as the what the ID shows, but ended up in a pissed off situation as Agoda operator tried to call the Hotel to coordinate with the name change, they don't speak English at all, so Agoda operator had to send email asking for such coordination, which was time consuming. For any potential travellers that are gonna looking for hotel, think twice if u don't speak Mandarin, this hotel is specialized to serving Mainland Chinese travellers ONLY

Reviewed November 05, 2019

See room deals

Dear Ms. Chu, Thank you for taking the time to post a review following your stay with us. It was most kind of you to have shared your comments with us about the language ability of our reception staff and we sincerely apologize for any unpleasant experience and inconvenience so may have caused during your check-in. We will relay your message directly to our management team for their review and urgent improvement. We do believe that guests’ opinions always motivate us to continually improve ourselves. We sincerely hope to have the opportunity to have you stay the next time you are in town! Yours sincerely, Guest Relations

Responded December 20, 2019
Beverly Plaza Hotel
6.8
Good
Ricaela from Macau SAR, China
Couple
Superior Room
Stayed 1 night in June 2022

One night stay”

There is different variety of rooms to choose from and have lovely themes.

Reviewed June 19, 2022

See room deals

6.4
Good
Bernard from Hong Kong SAR, China
Family with teens
Superior Twin
Stayed 1 night in February 2019

fair”

It said it is a non-smoking hotel, I still smell smoke through ventilation. They seemed reduced price a bit, and gave us a bigger room, which made it a fair deal.

Reviewed February 06, 2019

See room deals

Dear Mr. Bernard, Happy Chinese New Year of Pig and thank you for taking the time to post a review following your stay with us. It is always our goal to deliver exceptional service to each of our guests and we are pleased to know that your stay was no exception. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. On the other hand, it was most kind of you to have shared your comments with us about the cigarette smell, which came from other guests smoking at the corridor as guests’ opinions always motivate us to continually improve ourselves. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Guest Relations

Responded February 09, 2019
Beverly Plaza Hotel
6.4
Good
Hung from Hong Kong SAR, China
Solo traveler
Classic Deluxe Room
Stayed 1 night in August 2020

Clean”

Living in block B for 10 days. The house keeping is good and place is clean

Reviewed August 31, 2020

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss