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City of Dreams - The Countdown Hotel
City of Dreams - The Countdown Hotel
City of Dreams - The Countdown Hotel
City of Dreams - The Countdown Hotel
City of Dreams - The Countdown Hotel
City of Dreams - The Countdown Hotel
City of Dreams - The Countdown Hotel

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8.7

Excellent

6,886 reviews

6,886 reviews

Housekeeping140
View72
Swimming Pool18
See map

8.9

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
The Shoppes at Cotai Sands Central

120 m

Dragone Show

120 m

Cubic Club

200 m

Hard Rock Hotel

200 m

Taboo Show

200 m

Popular landmarks
Casino at Venetian Macao

540 m

Macau Tower Convention & Entertainment Centre

4.5 km

Macao Museum

4.6 km

Grand Lisboa Casino

5.1 km

St. Dominic's Church

5.1 km

Closest landmarks
Sands Cotai Central Casino

370 m

Planet J

380 m

Plaza Casino

420 m

Grado 'Mini' Golf

420 m

DFS Garlleria

440 m

City of Dreams - The Countdown Hotel

Estrada do Istmo, Cotai, Macau, Macau SAR, China - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

440 meters to public transportation

Front desk [24-hour]

Free airport transfer

Excellent breakfast

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Macau every 6 minutes on Agoda.com
Value for money8.5
Distance to city center2 km
Location rating8.9
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport1.5 km

Rooms available at City of Dreams - The Countdown Hotel

Excellent
Room comfort & quality

8.8

The Countdown Deluxe Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
The Countdown Corner Suite
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed & 1 sofa bed
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The Countdown Twin Room with 2 Queen Beds
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 queen beds
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The Countdown Standard King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Suite
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
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Suite
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
Enter dates to see prices
Standard King Bed
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
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Standard King Bed
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 80 m²/861 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Double Queen Size Bed
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at City of Dreams - The Countdown Hotel?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to City of Dreams - The Countdown Hotel?

    A stay at City of Dreams - The Countdown Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, City of Dreams - The Countdown Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at City of Dreams - The Countdown Hotel?

    Wake up to a great buffet breakfast at City of Dreams - The Countdown Hotel.

    What are my dining options at City of Dreams - The Countdown Hotel?

    City of Dreams - The Countdown Hotel features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours.

    What is the smoking policy at City of Dreams - The Countdown Hotel?

    City of Dreams - The Countdown Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to City of Dreams - The Countdown Hotel?

    The closest train, metro, or bus station to City of Dreams - The Countdown Hotel is Cotai East Station, 410 m away.

    What restaurants are nearby City of Dreams - The Countdown Hotel?

    Restaurants including Le Buffet, Urban Kitchen and Spotlight are popular in City of Dreams - The Countdown Hotel’s neighborhood which is known as Cotai.

    What popular shopping places are close to City of Dreams - The Countdown Hotel?

    Shopping options in City of Dreams - The Countdown Hotel’s Cotai neighborhood include Fortune Diamond (Galaxy Macau), The Shoppes at Cotai Sands Central and Hard Rock Hotel.

    What are popular attractions near City of Dreams - The Countdown Hotel?

    Guests at City of Dreams - The Countdown Hotel can easily visit Eiffel Tower Experience at Parisian Macau, Skycab Cable Car (Wynn Palace) and Fortune Diamond at Galaxy Macau located in the Cotai area.

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    See map

    Explore the neighborhood

    What people love about City of Dreams - The Countdown Hotel

    • 8.4

      Excellent
      Cleanliness

      "Clean and nice service."

      CHEK

      |

      March 19, 2021

    • 8.4

      Excellent

      "Nice and well run"

      Wong

      |

      January 12, 2021

    • 8.4

      Excellent

      "Great to stay here"

      Wong

      |

      January 12, 2021

    Property ranking|Compared to 96 Macau properties
    See all rankings
    Room comfort score
    8.8/10
    Location score
    9/10
    Value for money score
    8.5/10
    Service score
    8.9/10
    Better than
    89
    %
    of Macau properties
    Better than
    85
    %
    of Macau properties
    Better than
    83
    %
    of Macau properties
    Better than
    82
    %
    of Macau properties
    Overall rating:

    8.7

    Excellent
    6,886 reviews
    Cleanliness
    9.0
    Facilities
    8.5
    Location
    8.9
    Read all reviews >
    What travelers say they love:
    Easy to go Venetian hotel and Parisian hotel.
    Yuna from South Korea
    Family with older children
    More about City of Dreams - The Countdown Hotel

    More about City of Dreams - The Countdown Hotel

    City of Dreams - The Countdown Hotel

    When you are looking for comfortable and convenient accommodations in Macau, make City of Dreams - The Countdown Hotel your home away from home. A stay at City of Dreams - The Countdown Hotel ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Macau are yours with a stay at City of Dreams - The Countdown Hotel, located just 5.9 km from the famous Ruins of St. Paul's.
    The superior services and facilities offered at City of Dreams - The Countdown Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Macau can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
    You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at City of Dreams - The Countdown Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
    You can also get small travel items and sundries at the convenience stores without having to leave the City of Dreams - The Countdown Hotel. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
    Guests are guaranteed a comfortable stay while at City of Dreams - The Countdown Hotel. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at City of Dreams - The Countdown Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar, nightclub and casino for some in-house nighttime fun.
    Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
    Never let a day go wasted when you're at City of Dreams - The Countdown Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at City of Dreams - The Countdown Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at City of Dreams - The Countdown Hotel gives you a great reason to spend more time in your swimsuit.
    With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


    Around the property

    Venture outside City of Dreams - The Countdown Hotel and explore Macau during your stay. Try your luck at Casino at Venetian Macao located 540 m away where various games of chance are available for adults. Just don’t bet more than you can afford to lose.


    Around the property

    Venture outside City of Dreams - The Countdown Hotel and explore Macau during your stay. Try your luck at Casino at Venetian Macao located 540 m away where various games of chance are available for adults. Just don’t bet more than you can afford to lose.


    Reasons to stay here

    Verified reviews for this hotel's food and dining options score it better than 86% of accommodations in the city.
    Travelers who stayed here really appreciated the location, scoring it better than 85% of the city's other options.
    This accommodation beats more than 88% of competition in the city on room comfort.

    Amenities and facilities
    Excellent
    Facilities

    8.5

    Most talked about facilities

    Housekeeping

    185 mentions

    Swimming Pool

    79 mentions

    Food & Dining

    54 mentions

    Breakfast

    49 mentions

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Casino
    • Fitness center
    • Game room
    • Massage
    • Nightclub
    • Sauna
    • Spa
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Safe dining setup
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Poolside bar
    • Restaurants
    • Room service [24-hour]
    • Vending machine

    Services and conveniences

    • Cash withdrawal
    • Concierge
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Gift/souvenir shop
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Playground

    Land sports

    • Golf course (within 3 km)

    Access

    • Check-in/out [express]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Car park [free of charge]
    • Car park [on-site]
    • Car power charging station
    • Shuttle service
    • Taxi service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Bathrobes
    • Bathtub
    • Blackout curtains
    • Coffee/tea maker
    • Daily newspaper
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • LAN Internet in room [free]
    • Mini bar
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Telephone
    • Toiletries
    • Wi-Fi [free]
    Location
    Estrada do Istmo, Cotai, Macau, Macau SAR, China
    Excellent
    Location

    8.9

    Airports

    • Macau International Airport (MFM) - Macau SAR, China
      1.5 km 6 min drive
    • Zhuhai Jinwan Airport (ZUH) - China
      25.2 km

    Public transportation

    • Cotai East Station
      420 m
    • MUST Station
      710 m

    Hospital or clinic

    • American Dental
      1.1 km

    Convenience store

    • On-site

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Casino at Venetian Macao
      540 m
    • Macau Tower Convention & Entertainment Centre
      4.5 km
    • Macao Museum
      4.6 km
    • Grand Lisboa Casino
      5.1 km
    • St. Dominic's Church
      5.1 km
    • A-Ma Temple
      5.4 km
    • Senado Square
      5.6 km
    • Historic Centre of Macau
      5.6 km
    • Monte Forte (Fortaleza do Monte)
      5.8 km
    • Ruins of St. Paul's
      6.0 km

    Nearby landmarks

    • The Shoppes at Cotai Sands Central
      120 m
    • Dragone Show
      120 m
    • Cubic Club
      200 m
    • Hard Rock Hotel
      200 m
    • Taboo Show
      200 m
    • City of Dreams Casino
      200 m
    • Cotai Strip Resorts
      220 m
    • Kids Cavern (Cotai Sands Central)
      270 m
    • The House of Dancing Water
      280 m
    • The Spectacle (MGM Cotai)
      350 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Request for a room with a different bedding type than what is stated in the booking confirmation is subject to availability upon check-in. A daily supplement charge shall be paid.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until11:00

    Getting around

    • Airport transfer fee0 MOP
    • Distance from city center2 km
    • Travel time to airport (minutes)10

    The property

    • Non-smoking rooms/floorsyes
    • Number of bars/lounges3
    • Number of floors30
    • Number of restaurants2
    • Number of rooms 326
    • Room voltage220
    Property announcements

    The Dine and Stay package offers food and beverage credit value of MOP 400.

    The Swimming Pool is undergoing maintenance from August 27, 2020, until further notice.

    Reviews of City of Dreams - The Countdown Hotel from real guests

    Provided by verified guests of Agoda
    8.7
    /
    10
    Cleanliness9.0
    Facilities8.5
    Location8.9
    Room comfort and quality8.8
    Service8.9
    Value for money8.5
    High score for Macau
    Rating
    9+ Exceptional (1,810)
    8-9 Excellent (816)
    7-8 Very Good (760)
    6-7 Good (191)
    <6 Below Expectation (201)
    Time of the year
    Mar - May (849)
    Jun - Aug (846)
    Sep - Nov (1,053)
    Dec - Feb (1,030)
    All guests (6,886)
    All room types
    All languages

    Show reviews that mention 

    Showing 3,778 verified guest comments
    12345
    10.0
    Exceptional
    Liang from Singapore
    Couple
    The Countdown Standard King Room
    Stayed 2 nights in March 2019

    Good location, Staff was friendly and helpful”

    First time staying in Countdown Hotel, previously known as Hard Rock hotel. Was impressed by their big countdown clock. Staff was very friendly and helpful. Location wise, it was the same building as House of Dancing Water. So easy for those chasing the show. Room was big and bed was very comfortable. Lot of big hotel chain around this area, Venetian is just opp the hotel. Would recommend to all who would like to stay here.

    Reviewed March 21, 2019

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    Dear Liang, Thank you very much for taking time to share your experience with us! We are very thrilled to know that you were impressed by our Countdown Clock and you are very satisfied with our hotel location, room condition, bedding as well as the service provided by our "very friendly and helpful" team members! Thank you for recommending our hotel to other guests! We look forward to welcoming you back to our hotel in the near future!

    Responded March 22, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Joelle from Mauritius
    Couple
    The Countdown Standard King Room
    Stayed 3 nights in November 2019

    Great holidays in city of dreams”

    It will always be a memorable holidays for us for having celebrating our 5th wedding anniversary at the countdown hotel 😍 Very nice & clean hotel with a hot swimming pool & jacuzzi in the center of the city of dreams😍 All the hotels & casinos are all near by walking 5-10 min. Bradley the pool guy was very nice & gave us good advice for restaurant😊 For sure will come back one day and will recommend friends & family. Joelle ( Mauritius Island )

    Reviewed November 23, 2019

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    Dear Joelle, Happy 5th Wedding Anniversary! Thank you very much for taking time to share your memorable experience with us! We are very delighted to read that you are very satisfied with our hotel condition & cleanliness, facilities, hotel location as well as the service provided by our team members! We look so much forward to welcoming you back to our hotel in the near future!

    Responded December 02, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Jennifer from Philippines
    Family with young children
    The Countdown Twin Room with 2 Queen Beds
    Stayed 2 nights in September 2019

    The Best Hotel We have ever been”

    First and foremost, the staff were very friendly, very very considerate, very kind. Very exceptional. We were amazed because the rate were cheaper compared to other hotels in the vicinity but we were surprised by how it turned out to be a high class hotel. Everything was great, and we were very happy to have stayed in the hotel. I dont know what else I can say but i can rate them as much as 15 out of 10. All the staff were very helpful, and we had no problem in finding places we need to go to into the city because of all their help. We have also booked ticketa to the house of dancing water and the hotel is very convenient because we just walked there.

    Reviewed September 07, 2019

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    Dear Jennifer, Thank you very much for taking time to share your amazing experience with us! We are very delighted to read that you are very satisfied with the service provided by our "very friendly, very considerate, very kind, very exceptional" team members! We will definitely share your compliment to all our team members as this is a great encouragement for them to provide better service to all our valuable guests! We look so much forward to welcoming you back to our hotel in the near future!

    Responded September 10, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Ma. from Philippines
    Family with teens
    The Countdown Corner Suite
    Stayed 2 nights in December 2018

    Exceptional”

    We had a comfy 2nights stay in a 1BR suite with a lovely view. The hotel has a quiet ambiance because the casino, food court and mall areas are on the other side but near the hotel. There is free shuttle service to the airport and touristy areas which is really great. The famous Koi Kei Bakery kiosk is located in the hotel basement on way to shuttle bay area which is convenient for tourists like us. We received a HKD100 credit to the casino and my son's beginner's luck, multiplied it to HKD700! The hotels around are dedinitely more impressive but we prefer to come home to this hotel's quiet and restful environs. We would love to stay here again!

    Reviewed January 19, 2019

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    Dear Ma., Thank you very much for taking time to share your experience with us! We are thrilled to hear that you had a comfortable stay with us and you are very satisfied with our facilities, free shuttle bus service! We look forward to welcome you back to our hotel in the near future!

    Responded January 21, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Yuna from South Korea
    Family with teens
    The Countdown Twin Room with 2 Queen Beds
    Stayed 1 night in January 2020

    Nice hotel!”

    It was nice hotel. This trip is celebration for my mother's b-day. So i was seriously consider about hotel. But this city of dream the count down hotel is correct to choosed well. They gave us nice view with clean conditions room and message about birthday with fruits. The location also good. Easy to go Venetian hotel and Parisian hotel. Thanks to services! 😘

    Reviewed January 07, 2020

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    Dear Yuna, Happy birthday again to your mother and thank you very much for taking time to share your experience with us! We are very delighted to read that you are very satisfied with our room view, room condition, birthday amenities, hotel location as well as the service provided by our team members! We look so much forward to welcoming you and your mother back to our hotel in the near future!

    Responded January 08, 2020
    City of Dreams - The Countdown Hotel
    9.6
    Exceptional
    Faith from Philippines
    Couple
    The Countdown Standard King Room
    Stayed 5 nights in April 2019

    One of the best and classy hotels in Macau, with value for money”

    Pros 1. The hotel isnt crowded unlike in The Venetian where you can hardly walk. 2. The place is modern and classy. 3. The staff are very helpful and friendly. 4. The buffet is also nice. Lots of food to choose from. 5. Amenities are great. We went to the gym, dipped in the jacuzzi and swam in the pool... We got the place all to ourselves =) so we really enjoyed! 6. The place is always clean and well kept. I also like the smell at the common areas. Smells nice and doesnt make me dizzy... In some other hotels that we visited, I almost fainted because of the strong fragrance that they used. 7. Great food service 8. Location is perfect 9. With free shuttle going to different areas Cons: 1. The bed and the pillows are a bit hard. 2. Shuttle to and from the airport is only until 9:30PM 3. Cant connect netflix to the TV... But its not much of a big deal :)

    Reviewed May 09, 2019

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    Dear Faith, Thank you very much for taking time to share your detailed experience with us! It's our great honor to be one of the best hotel in Macau! We are also very thrilled to know that you are very satisfied with our hotel ambience, hotel design, service provided by our "very helpful and friendly" team members, variety of buffet, facilities, room condition & cleanliness, hotel scent, hotel location as well as our free shuttle bus service! For your feedback, we will share them with related departments and Management Team for further consideration and improvement. Thank you for sharing your constructive feedback with us! We look forward to welcoming you back to our hotel in the near future!

    Responded May 28, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Kher from Singapore
    Family with young children
    The Countdown Twin Room with 2 Queen Beds
    Stayed 3 nights in November 2019

    A cosy hotel”

    The hotel location is very good. It is within very close walking distance to Wynn Palace, Venetian, Parisian. The hotel staffs are very efficient and the service is warm. Hotel breakfast is pretty small and all main dishes are served in beef. The hotel shuttle bus from airport is not as frequent as other hotels. I waited 30mins for the shuttle bus and didn't know that they are sharing with City Studios. Was not able to see any bus logoed City of Dreams. Overall we have a pleasant stay with the hotel.

    Reviewed December 04, 2019

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    Dear Kher, Thank you very much for taking time to share your experience with us! We are very delighted to read that you are very satisfied with our hotel location as well as the service provided by our team members! For your feedback, we will share it with our related departments and Management Team for further consideration or improvement. We look so much forward to welcoming you back to our hotel in the near future!

    Responded December 06, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    nuke from Indonesia
    Group
    The Countdown Standard King Room
    Stayed 1 night in July 2019

    We paid low price for the awesome place”

    Everything went well, all the front office guys to the cleaning service were nice, and the best thing, we got free upgraded room for our 14th wedding anniversary, and we really appreciated it. Thank you, we will definitely comeback again for our next visit to macau.

    Reviewed July 16, 2019

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    Dear nuke, Thank you very much for choosing our hotel to celebrate your wedding anniversary and taking time to share your awesome experience with us! We are very delighted to know that everything went well during your stay and you are very satisfied with the service provided by our team members, room assignment, etc.! We look so much forward to welcoming you back to our hotel in the near future!

    Responded July 16, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Donna from Philippines
    Family with teens
    The Countdown Standard King Room
    Stayed 3 nights in December 2019

    16th Birthday of my Daughter”

    Checked in with this Hotel for the following reasons: 1) location; 2) Dancing Water show is in City of Dreams 3) reasonably priced and 4)free Shuttle. Checked-in was a breeze and most of the staff are Filipinos. We we arrived in our room, we have fruits given by the Hotels as birthday gift for my daughter. I requested a nice view and the gave as what we requested. Over-all, our stay is definitely a moment to remember!

    Reviewed January 12, 2020

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    Dear Donna, Happy birthday to your daughter again! Thank you very much for taking time to share your memorable experience with us! We are very thrilled to hear that you are very satisfied with our hotel location, The House of Dancing Water show, room rate, complimentary shuttle bus service, birthday amenities as well as our room view! We look so much forward to welcoming you back to our hotel in the near future!

    Responded January 20, 2020
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    CheolHee from South Korea
    Couple
    The Countdown Standard King Room
    Stayed 1 night in February 2020

    Thank you for kind service.”

    I liked the kind service even in late hours. Shirley, who was at the reception, listened carefully to our requests and solved them. The room was clean, especially the bedding was very soft and the bed was satisfactory.

    Reviewed February 10, 2020

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    Dear CheolHee, Thank you very much for taking time to share your experience with us! We are very thrilled to read that you are very satisfied with the service provided by our "kind and attentive" team members, room cleanliness as well as our bedding! We look so much forward to welcoming you back to our hotel in the near future!

    Responded February 11, 2020
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Thomas from Malaysia
    Family with young children
    The Countdown Twin Room with 2 Queen Beds
    Stayed 2 nights in January 2019

    Nice hotel with a view at Cotai Central in Macau. Highly recommended ! ”

    The hotel is located next to many various casinos, food restaurants, cafe and shopping outlets. There are also plenty events to attend to such as The House of Dancing Water at the City of Dreams and Batman Flight rides in Studio City. There is also a transport shuttle that transport to the town area, hotels to hotels and airport for free !

    Reviewed January 29, 2019

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    Dear Thomas, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are really satisfied with our hotel location, F&B outlets, facilities as well as our free shuttle bus service! Thank you for recommending our hotel to other guests! We look forward to welcome you back to our hotel in the near future!

    Responded January 30, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Thomas from Malaysia
    Group
    The Countdown Twin Room with 2 Queen Beds
    Stayed 2 nights in January 2019

    Nice hotel with a view at Cotai Central in Macau. Highly recommended !”

    The hotel is located next to many various casinos, food restaurants, cafe and shopping outlets. There are also plenty events to attend to such as The House of Dancing Water at the City of Dreams and Batman Flight rides in Studio City. There is also a transport shuttle that transport to the town area, hotels to hotels and airport for free !

    Reviewed January 29, 2019

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    Dear Thomas, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are really satisfied with our hotel location, F&B outlets, facilities as well as our free shuttle bus service! Thank you for recommending our hotel to other guests! We look forward to welcome you back to our hotel in the near future!

    Responded January 30, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Ho from Hong Kong SAR, China
    Business traveler
    The Countdown Standard King Room
    Stayed 2 nights in August 2019

    Nice!”

    I have chosen Countdown hotel due to its location as well as style. Hotel staff is nice and helpful. However it is packed with Chinese tourist and therefore it is abit noisy and packed. It would be even better to maintain quite and relax living environment. I would definitely choose Countdown Hotel for my upcoming trips - no matter leisure or business trips.

    Reviewed August 22, 2019

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    Dear Ho, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you like our hotel location and style and you are very satisfied with the service provided by our "nice and helpful" team members! We look forward to welcoming you back to our hotel in the near future!

    Responded August 29, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Davy from Australia
    Family with teens
    The Countdown Twin Room with 2 Queen Beds
    Stayed 1 night in September 2019

    Great hotel, very close to water show”

    Pros: Clean, good smell, cold air con, good bed quality, no smoking smell, large room, great service, minimalism decoration and homey. Good scenery, facing classical Venetian hotel. Importantly, it is very close to the dancing water show. Cons: Only very small and incomplete convenient store close by. Conclusion: Amazing hotel and very highly recommended

    Reviewed October 05, 2019

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    Dear Davy, Thank you very much for taking time to share your amazing experience with us! We are very thrilled to read that you are very satisfied with our room cleanliness & condition, bedding, room view and hotel location! For your feedback about the check-in & out processes, we will share it with our related departments and Management Team for further consideration and improvement. Thank you for sharing your constructive feedback with us! Once again, thank you for recommending our hotel to other guests and we look so much forward to welcoming you back to our hotel in the near future!

    Responded October 08, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Hei
    Couple
    The Countdown Standard King Room
    Stayed 1 night in April 2019

    Pleasant experience”

    Staff at concierge was helpful. Room was clean. Duty free downstairs was very attractive. The location of hotel is away from crowd which I was very satisfied.

    Reviewed April 06, 2019

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    Dear Hei, Thank you very much for taking time to share your pleasant experience with us! We are very thrilled to know that you are very satisfied with our hotel location, facilities, room cleanliness as well as the service provided by our team members! We look forward to welcoming you back to our hotel in the near future!

    Responded April 15, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    andre from Indonesia
    Family with teens
    The Countdown Twin Room with 2 Queen Beds
    Stayed 2 nights in January 2019

    nice place to stay... easy access”

    its a nice hotel with a nice view,, so many shop inside the hotel,,, easy access to every way... nice and clean room..

    Reviewed February 06, 2019

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    Dear andre, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our room view, facilities, hotel location as well as room cleanliness! We look forward to welcome you back to our hotel in the near future!

    Responded February 11, 2019
    City of Dreams - The Countdown Hotel
    9.6
    Exceptional
    Eunice from Singapore
    Solo traveler
    The Countdown Standard King Room
    Stayed 3 nights in January 2019

    Great Service, Convenient Location, Nice Room”

    My first stay at this hotel and the Cotai Strip. The hotel was centrally located in the Cotai area, with many f&B options. The service staff were very helpful and friendly - in particular the concierge crew who went out of their way to provide assistance. The room had an excellent view over the Cotai strip and was spacious, clean and well maintained. Finally, the free shuttle bus to and from the airport is also a plus!

    Reviewed January 29, 2019

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    Dear Eunice, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are really satisfied with our hotel location, F&B outlets, room view, room condition & cleanliness, free shuttle bus service as well as the service provided by our "very helpful and friendly" team members! We look forward to welcome you back to our hotel in the near future!

    Responded January 30, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    Sanghee from South Korea
    Couple
    The Countdown Standard King Room
    Stayed 2 nights in October 2019

    Convenient hotel”

    Best for watching 'The House of Dancing Water' show, and seeing night view of Venetian hotel or Wynn Palace(Fountain show). Clean, luxury, and silent. Also it was very convenient that I asked them to allow us late checkout at the last day of accommodation, they extend the checkout time to 12:30pm without any surcharge.

    Reviewed October 14, 2019

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    Dear Sanghee, Thank you very much for taking time to share your experience with us! We are very delighted to know that you are very satisfied with our hotel location, room view, room cleanliness & condition, hotel environment as well as the service provided by our team members! We look so much forward to welcoming you back to our hotel in the near future!

    Responded October 15, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    tinawati from Indonesia
    Family with young children
    The Countdown Twin Room with 2 Queen Beds
    Stayed 2 nights in January 2019

    Great hotel with great view”

    Countdown hotel was former of hardrock hotel. It located in the city of dream area. Lucky us we got the view of venetian hotel and very specious room. Defintely gonna book this hotel again when we came to macau again. Very recommended

    Reviewed January 06, 2019

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    Dear tinawati, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our hotel location, room view as well as room condition! Thank you for recommending our hotel to other guests! We look forward to see you again in a near future!

    Responded January 14, 2019
    City of Dreams - The Countdown Hotel
    10.0
    Exceptional
    CHUWEI from China
    Couple
    The Countdown Standard King Room
    Stayed 1 night in September 2020

    Very Good”

    The room is clean and big enough for a couple. The view of the room is beautiful. I love the makeup mirror in the toilet best. Thanks!

    Reviewed September 07, 2020

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    Dear CHUWEI, Thank you very much for taking time to share your experience with us! We are very thrilled to know that you are very satisfied with our room cleanliness, room view as well as the in-room amenities. We look so much forward to welcoming you back to our hotel in the near future!

    Responded September 22, 2020
    City of Dreams - The Countdown Hotel
    12345
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