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Conrad Macao
Conrad Macao
Conrad Macao
Conrad Macao
Conrad Macao
Conrad Macao
Conrad Macao

Removed from saved list

9.3

Exceptional

4,640 reviews

4,640 reviews

Housekeeping20
Breakfast8
24-hour front desk4
See map

9

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Kids Cavern (Cotai Sands Central)

50 m

Sands Cotai Central Casino

60 m

Planet J

70 m

Cotai Strip Resorts

150 m

DFS Garlleria

250 m

Popular landmarks
Casino at Venetian Macao

570 m

Macau Tower Convention & Entertainment Centre

4.7 km

Macao Museum

4.9 km

Grand Lisboa Casino

5.4 km

St. Dominic's Church

5.4 km

Closest landmarks
Cubic Club

400 m

Taboo Show

400 m

City of Dreams Casino

410 m

Dragone Show

440 m

Grado 'Mini' Golf

450 m

Conrad Macao

Estrada do Istmo. s/n Cotai, Cotai, Macau, Macau SAR, China, 519020 - See map

In addition to the standard of Hilton CleanStay, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Ruins of St. Paul's as well as Hac Sa (Black Sand) Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

470 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Free airport transfer

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Hot tub

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Macau every 6 minutes on Agoda.com
Value for money8.6
Distance to city center1.0 Km
Location rating9.0
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport1.7 km

Rooms available at Conrad Macao

Exceptional
Room comfort & quality

9.3

King Deluxe Suite
...
  • Room size: 104 m²/1119 ft²
  • Pool view
  • 1 king bed
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King Premier Suite with Eiffel Tower View
...
  • Room size: 156 m²/1679 ft²
  • City view
  • 1 king bed
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King Premier Suite
...
  • Room size: 156 m²/1679 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Two Queen Deluxe with Eiffel Tower View
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Two Queen Deluxe Suite
...
  • Room size: 104 m²/1119 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Two Queen Deluxe
...
  • Room size: 52 m²/560 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Two Queen Junior Suite
...
  • Room size: 78 m²/840 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Two Bedroom Chairman Suite
...
  • Room size: 298 m²/3208 ft²
  • Pool view
  • 1 king bed
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King Deluxe
...
  • Room size: 52 m²/560 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
King Deluxe with Eiffel Tower View
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Conrad Macao?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Conrad Macao?

Conrad Macao is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Conrad Macao also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Conrad Macao has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Conrad Macao?

Start your mornings right, with the à la carte and buffet breakfast options offered at Conrad Macao. A selection of food types including western and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 160 MOP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Conrad Macao?

Conrad Macao features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can business events be hosted at Conrad Macao?

On-site venues and convenient event services make Conrad Macao an ideal choice for hosting events such as corporate events and conferences.

What is the smoking policy at Conrad Macao?

Conrad Macao does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Conrad Macao?

The closest train, metro, or bus station to Conrad Macao is Cotai East Station, 460 m away.

What restaurants are nearby Conrad Macao?

Restaurants including Le Buffet, Urban Kitchen and Spotlight are popular in Conrad Macao’s neighborhood which is known as Cotai.

What popular shopping places are close to Conrad Macao?

Shopping options in Conrad Macao’s Cotai neighborhood include Fortune Diamond (Galaxy Macau), DFS Garlleria and The Shoppes at Cotai Sands Central.

What are popular attractions near Conrad Macao?

Guests at Conrad Macao can easily visit Eiffel Tower Experience at Parisian Macau, Skycab Cable Car (Wynn Palace) and Fortune Diamond at Galaxy Macau located in the Cotai area.

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Explore the neighborhood

What people love about Conrad Macao

  • 10

    Exceptional
    Staff 

    "Good service and people here are so friendly and polite."

    Hsiu

    |

    July 5, 2022

  • 9.6

    Exceptional

    "Everything is great in the hotel."

    Ho

    |

    April 5, 2022

  • 10

    Exceptional

    "The best and the most Pleasant hotel to stay in Macau!"

    Ana

    |

    September 24, 2021

Overall rating:

9.3

Exceptional
4,640 reviews
Cleanliness
9.4
Facilities
8.8
Location
9.0
Read all reviews >
What travelers say they love:
Huge room and excellent breakfast.
Emma from Hong Kong SAR, China
Couple
More about Conrad Macao

More about Conrad Macao

Conrad Macao

Wake up to a magical day and enjoy all that Macau offers with a stay at Conrad Macao. Sampling the authentic culture of Macau is easy with a stay at Conrad Macao, just 6.2 km from Ruins of St. Paul's.
The range of services provided by Conrad Macao ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Macau.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Conrad Macao are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Conrad Macao promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, salon and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

This is your chance to explore all that Macau has to offer. Try your hand at gambling at Casino at Venetian Macao located 560 m away, where various casino games are available.

Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

46 mentions

Swimming Pool

31 mentions

Breakfast

20 mentions

Internet

20 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Bottle of water
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Kids safety features

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Laptop safe box
  • Slippers
  • Toiletries
  • TV [flat screen]
Food and dining
Breakfast options
  • Continental
Location
Estrada do Istmo. s/n Cotai, Cotai, Macau, Macau SAR, China, 519020
Excellent
Location

9

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    1.7 km 10 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    25.0 km

Public transportation

  • Cotai East Station
    470 m
  • East Asian Games Station
    570 m

Hospital or clinic

  • Kiang Wu Hospital Taipa Clinic
    1.3 km

Convenience store

  • 7 Eleven
    60 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Casino at Venetian Macao
    570 m
  • Macau Tower Convention & Entertainment Centre
    4.7 km
  • Macao Museum
    4.9 km
  • Grand Lisboa Casino
    5.4 km
  • St. Dominic's Church
    5.4 km
  • A-Ma Temple
    5.6 km
  • Senado Square
    5.9 km
  • Historic Centre of Macau
    5.9 km
  • Monte Forte (Fortaleza do Monte)
    6.1 km
  • Ruins of St. Paul's
    6.2 km

Nearby landmarks

  • Kids Cavern (Cotai Sands Central)
    50 m
  • Sands Cotai Central Casino
    60 m
  • Planet J
    70 m
  • Cotai Strip Resorts
    150 m
  • DFS Garlleria
    250 m
  • The Shoppes at Cotai Sands Central
    250 m
  • The Spectacle (MGM Cotai)
    340 m
  • Plaza Casino
    350 m
  • Eiffel Tower Experience at Parisian Macau
    390 m
  • Cubic Club
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.
  • Name changes after reservation are not permitted.
  • The credit card used for payment at the time of booking needs to be shown upon check-in.
  • The minimum age required to check in is 18 years.
  • A maximum of 5 rooms is allowed per booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee0 MOP
  • Distance from city center1.0 Km
  • Travel time to airport (minutes)7

Extras

  • Breakfast charge (unless included in room price)160 MOP
  • Daily Internet/Wi-Fi fee160 MOP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors39
  • Number of restaurants3
  • Number of rooms 659
  • Room voltage220
  • Year property opened2012
Property announcements

In order to deliver exceptional experiences for hotel Guests, Conrad Macao is undergoing renovations over the next few months. During this time some public areas may not be accessible. In addition, part of the pool deck is being remodeled. If you require any assistance during your stay please do not hesitate to contact any of our Guest relations staff.

5% government tax will be exempted during Aug 1st, 2022 to Dec 31st, 2022

Reviews of Conrad Macao from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.4
Facilities8.8
Location9.0
Room comfort and quality9.3
Service9.3
Value for money8.6
High score for Macau
Rating
9+ Exceptional (817)
8-9 Excellent (328)
7-8 Very Good (233)
6-7 Good (50)
<6 Below Expectation (41)
Time of the year
Mar - May (289)
Jun - Aug (543)
Sep - Nov (296)
Dec - Feb (341)
All guests (2,005)
All room types
All languages

Show reviews that mention 

Showing 1,469 verified guest comments
12345
10.0
Exceptional
Jacques from Singapore
Group
Two Queen Deluxe Suite
Stayed 2 nights in June 2021

Friendly and wonderful staff”

Booked for a weekend stay to celebrate my birthday. My friends called in advance and arrange a birthday surprise cake for me. I had such a wonderful time and service that I got from the staff that had served us during our stay. Kelly from Front desk checked in and out. Arthur from bell helped us with luggage from the taxi till the front desk. I keep forgetting to look at the name of the kind housekeeper who very politely ask us if he can turndown or cleaned the room for us, and keep asking if we need anything else before leaving. Not to mention the in room dining staff that deliver and clear our used utensils. All very friendly and warm staff. I definitely will go back again for a stay. Thank you all for the service.

Reviewed June 09, 2021

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10.0
Exceptional
JASMINE from Hong Kong SAR, China
Group
King Deluxe
Stayed 1 night in June 2019

What a pleasant stay”

We came here to spend just one night to relax a bit. Got a room on a rather low floor but it was definitely tranquil enough even though there’re some sort of construction works out there. Front desk staff was extremely helpful and friendly, introducing us to the facilities and the cotai area. Really appreciate that. I particularly like that the hotel isn’t as bustly as most others, yet it still has all those shoppings you can do. The only thing I might have to say is that their shuttle buses seem to have less routes than some other hotels, like those touring around the tourist spots.

Reviewed June 08, 2019

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10.0
Exceptional
Dulcie from Singapore
Family with teens
Two Queen Deluxe with Eiffel Tower View
Stayed 2 nights in December 2018

Excellent location with the amazing view of Eiffel Tower! Staff are friendly and helpful. ”

Great location! Awesome service! Fantastic room for a great price! Easy access to all amenities. Excellent and perfect stay! This is one of the best hotel I have ever visited! Highly recommended! Thumbs up++++

Reviewed January 03, 2019

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10.0
Exceptional
Dulcie from Singapore
Family with teens
King Deluxe with Eiffel Tower View
Stayed 2 nights in December 2018

Excellent choice! Pampered with their services ”

Fidella Tee has shown an exampalry model of what it means to be of good listener and showing empathy to clients. She heard about my disappointment for not able to go up to the Elfiel , she offered 4 tickets for my family to watch the gondola. Splendid services and happy stay in Conrad. Great Job guys :)

Reviewed January 22, 2019

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10.0
Exceptional
Antonio from Hong Kong SAR, China
Group
Two Queen Deluxe with Eiffel Tower View
Stayed 1 night in July 2019

Its worth it trust me!”

Receptionist (Ms. Reese) was very accommodating and was helpful. From the rooms to facilities it was all good and worth every penny. So it you want have that stay vacation hotel, this is my recommendation. Also a cute rubber ducky in the bath tub was a very nice touch 😁

Reviewed August 22, 2019

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10.0
Exceptional
Maria from Macau SAR, China
Couple
Two Queen Deluxe Suite
Stayed 2 nights in January 2020

This time I was very impressive of the staff attentive services to me”

I had voiced out the bad last stay in Conrad, the staff immediately contact the front manager to serve me. They help me to find out the best suite room to me and send the complimentary fruit to my room. It was wonderful service to me

Reviewed January 05, 2020

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10.0
Exceptional
from Hong Kong SAR, China
Family with young children
King Deluxe
Stayed 1 night in April 2019

Pleasant stay!”

We had a wonderful time and stay at Conrad Macau. Thanks to the staff who made our stay exceptionally memorable and enjoyable - The lovely smile, the perfect service and warm welcome. Can’t wait to our next holiday - we will be back! :)

Reviewed April 24, 2019

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10.0
Exceptional
JAKAPONG from Thailand
Couple
King Deluxe with Eiffel Tower View
Stayed 2 nights in January 2019

Great hotel in central Taipa”

I love every facilities of this hotel. All staff are nice. The room has big space. All is great

Reviewed January 07, 2019

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10.0
Exceptional
Ana from Macau SAR, China
Group
King Deluxe
Stayed 2 nights in September 2021

Exceptional”

The best and the most Pleasant hotel to stay in Macau! It’s hight recommended!

Reviewed September 24, 2021

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10.0
Exceptional
Emma from Hong Kong SAR, China
Couple
King Deluxe
Stayed 1 night in January 2019

Perfect!”

Lovely. Huge room and excellent breakfast.

Reviewed March 21, 2019

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10.0
Exceptional
TOMOYA
Family with young children
Two Queen Deluxe
Stayed 1 night in March 2019

Wonderful ”

Good Location , foods , hospitality My family look forward to visiting here next time

Reviewed March 23, 2019

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10.0
Exceptional
Hsiu from China
Business traveler
King Deluxe
Stayed 1 night in July 2022

Exceptional”

Good service and people here are so friendly and polite.

Reviewed July 06, 2022

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9.6
Exceptional
Gerad from Malaysia
Couple
King Deluxe
Stayed 1 night in March 2019

Sheer luxury”

Pampered to have such a big room. Checked in by a helpful supervisor Ms Renee. Nice breakfast and gym, sauna facilities. Could be a bit confusing to find at first due to 5hr misleading signage.

Reviewed March 24, 2019

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9.6
Exceptional
Wayne from Hong Kong SAR, China
Couple
King Deluxe
Stayed 1 night in February 2019

Nice hotel at a decent price”

This is at the heart of the Cotai strip. Short walk to most places.

Reviewed February 27, 2019

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9.6
Exceptional
Jakkrit from Thailand
Family with teens
Two Queen Deluxe with Eiffel Tower View
Stayed 1 night in January 2020

All very perfect”

Service, food, Hotel all very very ice

Reviewed January 07, 2020

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9.6
Exceptional
Ho from Macau SAR, China
Family with young children
King Deluxe
Stayed 1 night in April 2022

good value for money”

everything is great in the hotel.

Reviewed April 05, 2022

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9.2
Exceptional
Serena from Singapore
Family with teens
King Deluxe
Stayed 1 night in June 2019

Exceptional”

Hotel lobby and breakfast is away from the hotel lifts. Need to walk a distance which is inconvenient. However rooms are big and nice toiletries and small gifts.

Reviewed June 14, 2019

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9.2
Exceptional
BEE from Malaysia
Group
Two Queen Deluxe
Stayed 1 night in May 2019

2nd stay in this hotel”

Staff are friendly and helpful. Room is big enough for 4 person. I booked Two Queen Deluxe room.

Reviewed May 25, 2019

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9.6
Exceptional
Audrey from Malaysia
Family with young children
Two Queen Deluxe with Eiffel Tower View
Stayed 2 nights in May 2019

Exceptional”

Excellent service

Reviewed May 28, 2019

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8.0
Excellent
Gracelyn from Macau SAR, China
Group
Two Queen Deluxe Suite
Stayed 1 night in July 2020

The stay was great , the staff were accommodating.”

The staff at the lobby especially Ada and Owen were great , they greeted me and gave me a gift because it’s my birthday, I want also to commend the service of the housekeeping staff for always at service even late at night we ask assistantance. Maybe I will book again if the renovations were already finished.

Reviewed August 01, 2020

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