Houston Brookhollow

4 stars out of 5
12801 Northwest Freeway, Houston West, Houston (TX), United States, 77040 - See map

Conveniently situated in the Houston West part of Houston (TX), this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Bar

Nightclub

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Swimming pool [indoor]

Golf course [on-site]

Cash withdrawal

Car park [on-site]

Your dates are popular among travelersUsers are booking a place in Houston (TX) every 1 minutes on Agoda.com
See map

7.8Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
The Galleria
11.7 km
Water Wall
12.3 km
The Menil Collection
15.0 km
Downtown Aquarium
15.1 km
Minute Maid Park
16.4 km
Closest landmarks
Southwest Museum Services
4.6 km
Karbach Brewing
5.3 km
Westbranch Park
5.5 km
Becker's Books
5.6 km
K1 Speed Houston
5.7 km
Value for money7.8
Location rating7.8

Rooms available at Houston Brookhollow

Very good
Room comfort & quality

8

1 King Mobility Acessible with Roll-In Shower and Balcony
...
  • Balcony/terrace
  • Non-smoking
Enter dates to see prices
1 King Bed with Balcony
...
  • Balcony/terrace
  • Non-smoking
Enter dates to see prices
1 King Oasis Mobility Acessible with Roll-In Shower
...
  • Non-smoking
Enter dates to see prices
2 Queen Beds
...
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
1 King Bed Home Theatre Premium Suite
...
  • Non-smoking
Enter dates to see prices
2 Queen Beds Oasis
...
  • Non-smoking
Enter dates to see prices
1 King Mobility/Hearing Accessible Bathtub
...
  • Non-smoking
Enter dates to see prices
1 King Bed
...
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Oasis
...
  • Non-smoking
Enter dates to see prices
1 King Bed2
...
    Enter dates to see prices

    Frequently asked questions

    Does Houston Brookhollow have a swimming pool?

    While staying at Houston Brookhollow, you can delight in the swimming pool facility to get your day started the right way with a splash for a refreshing morning or evening.

    What types of entertainment are available at Houston Brookhollow?

    Houston Brookhollow offers billiards while you stay at this property, offering visitors with entertainment value throughout your holiday here.

    Does Houston Brookhollow provide dry cleaning services?

    Yes! Houston Brookhollow offers dry cleaning service that is available all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

    Is car parking available at Houston Brookhollow?

    Houston Brookhollow has car park onsite with charges applied for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    Does Houston Brookhollow provide an option for contactless check-in and check-out?

    At Houston Brookhollow, guests can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

    What payment cards are accepted at Houston Brookhollow?

    Houston Brookhollow supports up to 7, with payment card selections including American Express, Visa, Discover Card, and MasterCard.

    What is the verified guest review consensus about Houston Brookhollow's breakfast?

    100.0% of our past visitor assessments have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Houston Brookhollow down in the review section.

    What is the closest train, metro, or bus station to Houston Brookhollow?

    The closest train, metro, or bus station is Northline Transit Center/HCC, 11625.19 m away from Houston Brookhollow.

    What is the closest airport to Houston Brookhollow?

    The closest airport to Houston Brookhollow is West Houston Airport, 17.0 km away.

    More about Houston Brookhollow

    More about Houston Brookhollow

    Experience Luxury and Comfort at DoubleTree by Hilton Houston Brookhollow

    Welcome to DoubleTree by Hilton Houston Brookhollow, a 4-star hotel located in the vibrant city of Houston, Texas. With its prime location and exceptional amenities, this hotel offers a luxurious and comfortable stay for both business and leisure travelers. Upon arrival, guests are greeted with warm hospitality and a signature chocolate chip cookie, setting the tone for a memorable stay. The check-in time begins at 03:00 PM, allowing guests to settle in and start their Houston adventure. The check-out time is until 12:00 PM, giving guests ample time to enjoy their morning and prepare for departure. DoubleTree by Hilton Houston Brookhollow boasts a total of 294 well-appointed rooms, each designed with modern comforts and stylish decor. Guests can choose from a range of room types, including standard rooms, suites, and accessible rooms, ensuring that every traveler's needs are met. The spacious and tastefully decorated rooms provide a tranquil retreat after a day of exploring the city or attending meetings. Please note that this hotel has a child policy in place. While children are welcome, they may not stay free of charge. Extra charges may apply for children's accommodation, making it necessary to check with the hotel for specific rates and policies. The hotel staff is always ready to assist with any queries or requests regarding child accommodation, ensuring a hassle-free stay for families. Whether you're visiting Houston for business or pleasure, DoubleTree by Hilton Houston Brookhollow offers a perfect blend of comfort, convenience, and luxury. From its stylish rooms to its exceptional amenities and attentive service, this hotel provides an unforgettable experience for every guest. Book your stay today and discover the best of Houston in style.

    Unwind and Dance the Night Away at DoubleTree by Hilton Houston Brookhollow's Vibrant Entertainment Facilities

    At DoubleTree by Hilton Houston Brookhollow, we understand the importance of providing our guests with a memorable and entertaining experience. That's why we offer a range of exceptional entertainment facilities, including a lively bar and a vibrant nightclub. Step into our stylish bar and indulge in a refreshing cocktail or a glass of fine wine. Our skilled mixologists are ready to craft your favorite drink while you relax and enjoy the contemporary ambiance. Whether you're looking for a casual evening with friends or a romantic night out, our bar is the perfect place to unwind and socialize. If you're in the mood for some late-night dancing and excitement, head over to our energetic nightclub. With its state-of-the-art sound system and dynamic lighting, the nightclub at DoubleTree by Hilton Houston Brookhollow guarantees an unforgettable night. Dance to the beats of the hottest DJs, mingle with fellow party-goers, and create memories that will last a lifetime. Whether you prefer a laid-back evening at the bar or a thrilling night at the nightclub, DoubleTree by Hilton Houston Brookhollow has the perfect entertainment facilities to cater to your needs. Come and experience the vibrant atmosphere and let our entertainment venues add an extra touch of excitement to your stay.

    Stay Active and Fit at DoubleTree by Hilton Houston Brookhollow

    At DoubleTree by Hilton Houston Brookhollow, we understand the importance of staying active and maintaining a healthy lifestyle, even while traveling. That's why we offer an array of top-notch sports facilities to keep you engaged and energized throughout your stay. Dive into our indoor pool and enjoy a refreshing swim regardless of the weather outside. Whether you're looking to do a few laps or simply relax in the water, our pool provides the perfect setting for both exercise and relaxation. For golf enthusiasts, our hotel boasts an on-site golf course, allowing you to perfect your swing and enjoy a round of golf without having to leave the property. Challenge yourself on the lush greens and take in the scenic views while indulging in your favorite sport. If you're someone who prefers a more traditional workout, our fitness center is equipped with state-of-the-art equipment to cater to all your fitness needs. Whether you're looking to lift weights, do cardio exercises, or engage in strength training, our fitness center has everything you need to stay in shape. Additionally, our 24-hour fitness center ensures that you can work out whenever it suits you best, regardless of your busy schedule. Whether you're an early riser or a night owl, you can access our fitness center at any time and get your workout in at your convenience. At DoubleTree by Hilton Houston Brookhollow, we believe that staying active and fit should be an integral part of your travel experience. With our exceptional sports facilities, you can maintain your fitness routine and enjoy a fulfilling stay in Houston.

    Convenient Facilities at DoubleTree by Hilton Houston Brookhollow

    At DoubleTree by Hilton Houston Brookhollow, guests can enjoy a range of convenient facilities that make their stay hassle-free and comfortable. The hotel offers a laundry service, allowing guests to have their clothes cleaned and freshened up during their stay. Additionally, safety deposit boxes are available, providing a secure place for guests to store their valuables. For those who need to stay connected, DoubleTree by Hilton Houston Brookhollow offers Wi-Fi in public areas, ensuring guests can easily access the internet throughout the hotel. Free Wi-Fi is also available in all rooms, allowing guests to stay connected in the comfort of their own space. The hotel also provides dry cleaning services, making it convenient for guests to have their clothes professionally cleaned. To make the check-in and check-out process seamless, the hotel offers express check-in/check-out services. This allows guests to quickly settle into their rooms or depart without any unnecessary delays. For guests who need to store their luggage before or after their stay, the hotel provides luggage storage facilities, ensuring that guests can explore the city without the burden of carrying their bags. With these convenient facilities, DoubleTree by Hilton Houston Brookhollow ensures that guests have a stress-free and enjoyable stay.

    Convenient Transport Facilities at DoubleTree by Hilton Houston Brookhollow

    At DoubleTree by Hilton Houston Brookhollow, guests can enjoy a range of convenient transport facilities to enhance their stay. Whether you're arriving by car or need to rent one during your visit, this hotel has got you covered. With car hire services available onsite, you can easily explore the vibrant city of Houston at your own pace. For guests traveling with their own vehicles, DoubleTree by Hilton Houston Brookhollow offers self-parking options. The hotel provides a spacious and secure car park onsite, ensuring that your vehicle is well taken care of throughout your stay. Please note that car park charges may be applied. With these excellent transport facilities, guests at DoubleTree by Hilton Houston Brookhollow can enjoy the freedom and flexibility to explore the city and its surrounding attractions with ease. Whether you choose to drive your own car or rent one, you can rest assured that your transportation needs will be well catered for during your stay at this exceptional hotel.





    Indulge in Culinary Delights at DoubleTree by Hilton Houston Brookhollow

    At DoubleTree by Hilton Houston Brookhollow, dining is an experience to be savored. With a variety of dining options to choose from, guests are sure to find something to satisfy their cravings. The hotel's on-site restaurant, The Bistro, offers a casual yet sophisticated atmosphere, perfect for enjoying a delicious meal or grabbing a quick bite. Serving up a diverse menu of American favorites and international cuisine, The Bistro promises to delight even the most discerning palates. For those seeking a more relaxed setting, the hotel's lounge bar is the ideal spot to unwind and socialize. With a wide selection of handcrafted cocktails, fine wines, and local craft beers, guests can enjoy their favorite libations while taking in the stylish ambiance. The lounge bar also offers a tempting menu of small plates and appetizers, making it the perfect place for a pre-dinner snack or late-night indulgence. In addition to the on-site dining options, DoubleTree by Hilton Houston Brookhollow also offers a convenient in-room dining service. Guests can enjoy a delicious meal from the comfort of their own room, whether it's a hearty breakfast to start the day or a late-night snack to satisfy those midnight cravings. With a diverse menu featuring a range of dishes, there's something to suit every taste and preference. Whether dining in the restaurant, unwinding at the lounge bar, or enjoying a meal in the comfort of your room, DoubleTree by Hilton Houston Brookhollow ensures a truly memorable culinary experience.

    Luxurious and Spacious Room Offerings at DoubleTree by Hilton Houston Brookhollow

    DoubleTree by Hilton Houston Brookhollow offers a range of luxurious and spacious room options to cater to every traveler's needs. Choose from a variety of room types including the 1 King 1 Bedroom Suite Mobility Accessible with Roll-in Shower, the 1 King Bed Home Theatre Premium Suite, the 1 King Bed Oasis, the 1 King Bed with Balcony, the 1 King Bed2, the 1 King Mobility Accessible with Bathtub, the 1 King Mobility Accessible with Roll-In Shower and Balcony, the 1 King Mobility/Hearing Accessible Bathtub, the 1 King Oasis Mobility Accessible with Roll-In Shower, the 1 King/1 King Two Bedroom Designer Presidential Suite, and the 2 Queen Beds Oasis. Each room is thoughtfully designed to provide comfort and relaxation, ensuring a memorable stay for all guests. Booking these exceptional rooms on Agoda not only guarantees the best prices but also offers a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make a reservation in just a few clicks. Take advantage of exclusive deals and discounts available only on Agoda and enjoy a seamless booking process from start to finish. Whether you're traveling for business or leisure, booking your stay at DoubleTree by Hilton Houston Brookhollow through Agoda ensures a comfortable and affordable experience.

    Discover the Vibrant Houston West

    Welcome to the lively and dynamic neighborhood of Houston West, where the DoubleTree by Hilton Houston Brookhollow is situated. This bustling area is known for its vibrant energy, diverse culture, and a plethora of attractions that cater to all interests. Whether you're a foodie, a history buff, or a nature lover, Houston West has something for everyone. Indulge in a culinary adventure as you explore the numerous dining options available nearby. From traditional Tex-Mex cuisine to international flavors, you'll find a wide range of restaurants offering mouthwatering dishes to satisfy your cravings. After a delicious meal, take a stroll through the neighborhood and immerse yourself in the local art scene. Admire the colorful murals and street art that adorn the walls, showcasing the creativity and talent of Houston's artists. For history enthusiasts, a visit to the nearby Houston Museum of Natural Science is a must. Immerse yourself in the fascinating world of dinosaurs, explore ancient civilizations, and marvel at the wonders of the universe in the planetarium. If you're seeking outdoor adventures, head to the nearby Memorial Park, one of the largest urban parks in the United States. Enjoy a leisurely walk or jog along the trails, have a picnic by the lake, or challenge yourself with a game of golf. With its vibrant atmosphere and an abundance of attractions, Houston West is the perfect destination for a memorable stay. Experience the best of this dynamic neighborhood during your stay at the DoubleTree by Hilton Houston Brookhollow.

    Convenient Transportation Options from Houston Airports to DoubleTree by Hilton Houston Brookhollow

    Welcome to DoubleTree by Hilton Houston Brookhollow, a stylish and contemporary hotel located in the heart of Houston West. When it comes to reaching the hotel from the nearby airports, you have a range of convenient transportation options to choose from. If you are arriving at George Bush Intercontinental Airport (IAH), the most convenient way to reach DoubleTree by Hilton Houston Brookhollow is by taking a taxi or rideshare service. The journey takes approximately 25 minutes, depending on the traffic. Alternatively, you can also book a shuttle service or rent a car from the airport to enjoy the flexibility of exploring Houston at your own pace. For those arriving at William P. Hobby Airport (HOU), the hotel is approximately a 30-minute drive away. Taxis and rideshare services are readily available at the airport, providing a hassle-free transportation option. If you prefer public transportation, you can take the METRO bus or the METRORail to reach the hotel. The METRO bus stops near the hotel, while the METRORail has a station a short distance away. No matter which airport you arrive at, the journey to DoubleTree by Hilton Houston Brookhollow is convenient and easily accessible. Upon arrival, you will be greeted by the hotel's warm and welcoming atmosphere, stylish accommodations, and a range of amenities to ensure a comfortable stay in Houston West.

    Explore the Vibrant Surroundings of DoubleTree by Hilton Houston Brookhollow

    DoubleTree by Hilton Houston Brookhollow is perfectly situated amidst a variety of landmarks and attractions, offering guests a vibrant and diverse experience during their stay. Just a short distance away, visitors can indulge in the flavors of local craft beer at Karbach Brewing or take a leisurely stroll along the scenic Mason Creek Hike and Bike Trail. For those seeking a peaceful escape, Richard & Meg Weekley Park provides a serene setting for picnics and outdoor activities. If you're in the mood for some nightlife, Night Light is a popular spot to enjoy live music and entertainment. For a taste of local spirits, Yellow Rose Distilling offers tours and tastings of their award-winning whiskeys. Additionally, guests can find convenient access to medical services at Memorial Hermann Medical Group Copperfield and A-1 Dental. Outdoor enthusiasts will appreciate the nearby South Creek Village Park #3 and Middle Gate Village Park, where they can enjoy open green spaces and recreational facilities. With such a diverse range of landmarks and attractions in close proximity, DoubleTree by Hilton Houston Brookhollow ensures that guests have plenty of options to explore and make the most of their stay in Houston.





    Savor a Culinary Adventure at Nearby Restaurants

    When it comes to dining options, DoubleTree by Hilton Houston Brookhollow's location is a food lover's paradise. Just steps away from the hotel, guests can indulge in the vibrant flavors of Malaysian cuisine at Phat Eatery, or savor the succulent grilled meats and seafood at Romeros Las Brazas. For those craving some American comfort food, Wild Wing Cafe offers a mouthwatering selection of wings and burgers. Pho Vang is the go-to spot for authentic Vietnamese pho, while Pappasito's Cantina NW Fwy serves up delicious Tex-Mex favorites. For a quick bite, Burger King Crossing at Fry Road and Shoneys Family Restaurant are conveniently located nearby. And if you're in the mood for a classic deli sandwich, head over to Brown Bag Deli. Lastly, Rudy's is the perfect place to satisfy your cravings for mouthwatering barbecue. With such a diverse range of culinary options, you'll never run out of delicious choices during your stay at DoubleTree by Hilton Houston Brookhollow.

    Shop 'til you drop at nearby shopping landmarks

    DoubleTree by Hilton Houston Brookhollow is conveniently located near several shopping landmarks that are sure to satisfy any shopaholic. Just a short drive away is the Houston Underground, a unique shopping experience where you can explore a variety of boutiques, specialty stores, and art galleries. For those looking for a bargain, Traders Village Marketplace is a must-visit destination. With over 1,000 vendors selling everything from clothing and accessories to home decor and electronics, you're bound to find something that catches your eye. Book lovers will delight in visiting Becker's Books, a local treasure that offers a vast selection of new and used books across all genres. And for antique enthusiasts, the Antique Center Of Houston is a dream come true. This expansive antique mall is home to numerous vendors offering a wide range of vintage furniture, collectibles, and unique finds. Whether you're in search of fashion, literature, or one-of-a-kind treasures, these nearby shopping landmarks have it all.

    Affordable Luxury: Experience Comfort at DoubleTree by Hilton Houston Brookhollow

    Discover the perfect blend of luxury and affordability at DoubleTree by Hilton Houston Brookhollow. With an average room price of just $153, this hotel offers exceptional value for its top-notch amenities and prime location in Houston (TX). Compared to the average price of a hotel room in the city, which stands at $132, DoubleTree by Hilton Houston Brookhollow provides an unparalleled experience without breaking the bank. At DoubleTree by Hilton Houston Brookhollow, guests can indulge in spacious and elegantly appointed rooms, designed to provide the utmost comfort and relaxation. Each room is equipped with modern amenities, including plush bedding, a flat-screen TV, and complimentary Wi-Fi, ensuring a seamless stay for both business and leisure travelers. Not only does DoubleTree by Hilton Houston Brookhollow offer exceptional value, but it also boasts a range of on-site facilities that cater to every guest's needs. Take a dip in the sparkling outdoor pool, work up a sweat in the fully equipped fitness center, or savor delectable cuisine at the hotel's renowned restaurant. With its affordable luxury and convenient location, DoubleTree by Hilton Houston Brookhollow is the perfect choice for those seeking an unforgettable stay in the heart of Houston.





    A Haven of Comfort and Exceptional Service

    DoubleTree by Hilton Houston Brookhollow has garnered positive customer reviews across various aspects of its offerings. Guests have consistently praised the hotel for its exceptional comfort and top-notch service. With an overall rating of 6.3, it is evident that guests have had a wonderful experience during their stay. One of the standout features of this hotel is its commitment to cleanliness, as reflected in its impressive rating of 8.0. Guests have commended the hotel for its impeccable housekeeping and attention to detail, ensuring a pristine and hygienic environment throughout their stay. The rooms are well-maintained, and guests can expect a spotless and inviting space to relax and unwind after a long day. Furthermore, the staff performance at DoubleTree by Hilton Houston Brookhollow has been consistently praised by guests, earning a rating of 7.3. The hotel's friendly and attentive staff go above and beyond to ensure that guests feel welcomed and well taken care of. From the moment of check-in to the time of departure, guests can expect a warm and personalized service that adds an extra layer of comfort and satisfaction to their stay.

    Show less

    Amenities and facilities

    Excellent8.2

    Facilities

    Languages spoken
    • English
    • Portuguese
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Billiards
    • Fitness center
    • Golf course [on-site]
    • Gym/fitness
    • Nightclub
    • Outdoor recreational features
    • Swimming pool
    • Swimming pool [indoor]
    Cleanliness and safety
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Hot water linen and laundry washing
    • Rooms sanitized between stays
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Restaurants
    Services and conveniences
    • Cash withdrawal
    • Contactless check-in/out
    • Doorman
    • Dry cleaning
    • Elevator
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area unavailable
    Access
    • Check-in/out [express]
    • Front desk [24-hour]
    • Pets allowed unavailable
    • Service animals are welcome
    Getting around
    • Car park [charges apply]
    • Car park [on-site]
    • Rental car

    Location

    12801 Northwest Freeway, Houston West, Houston (TX), United States, 77040

    Very good7.8

    Location

    Public transportation
    • Northline Transit Center/HCC
      11.6 km
    • Melbourne/North Lindale
      12.4 km
    Hospital or clinic
    • Oak Forest Dental Group and Orthodontics
      6.2 km
    Shopping
    • Memorial City Mall
      8.0 km
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • The Galleria
      11.7 km
    • Water Wall
      12.3 km
    • The Menil Collection
      15.0 km
    • Downtown Aquarium
      15.1 km
    • Minute Maid Park
      16.4 km
    • Museum of Fine Arts, Houston
      16.6 km
    • The Houston Museum of Natural Science
      16.8 km
    • Children's Museum of Houston
      17.0 km
    • Houston Zoo
      17.5 km
    • Space Center Houston
      50.2 km
    Nearby landmarks
    • Southwest Museum Services
      4.6 km
    • Karbach Brewing
      5.3 km
    • Westbranch Park
      5.5 km
    • Becker's Books
      5.6 km
    • K1 Speed Houston
      5.7 km
    • Monarch School
      5.7 km
    • Carver Ctr
      5.8 km
    • Antique Center Of Houston
      6.0 km
    • Oak Forest Dental Group and Orthodontics
      6.2 km
    • West Little York Park & Ride
      6.3 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    All children are welcome.

    Children 0-12 year(s)
    Must use an extra bed
    Extra beds may be requested directly from the property; additional charges may apply
    Guests 13 years and older are considered as adults
    Extra beds may be requested directly from the property; additional charges may apply
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

    Property announcements

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    The safety and security of our guests and Team Members is of paramount importance. Due to the recent storm, our property is currently closed. We will provide updates as they become available. As of now, the expected reopening is December 31, 2024. Please visit Hilton.com for the most up-to-date information regarding reservations and availability.

    Reviews of Houston Brookhollow from real guests

    Provided by verified guests of

    Agoda logo
    8.0
    • Cleanliness score 8.4 out of 10 and is a high score in Houston (TX)
      Cleanliness8.4
    • Facilities score 8.2 out of 10 and is a high score in Houston (TX)
      Facilities8.2
    • Room comfort and quality score 8 out of 10 and is a high score in Houston (TX)
      Room comfort and quality8.0
    • Location score 7.8 out of 10
      Location7.8
    • Service score 7.8 out of 10
      Service7.8
    • Value for money score 7.8 out of 10 and is a high score in Houston (TX)
      Value for money7.8
    High score for Houston (TX)
    Rating
    9+ Exceptional (2)
    8-9 Excellent (0)
    7-8 Very Good (2)
    6-7 Good (0)
    <6 Below Expectation (2)
    Guest Type
    Showing 6 verified guest comments
    12
    10.0
    Exceptional
    Jakara from United States
    Solo traveler
    1 King Bed
    Stayed 1 night in March 2024

    Exceptional”

    Everytime I visit Houston I come to this hotel it’s quiet clean accommodation is lovely the pool is nice and the area is safe and secure I love that valet is $20

    Reviewed March 13, 2024
    2.0
    Kara from United States
    Family with young children
    Room, 1 King Bed
    Stayed 2 nights in June 2023

    Smoke billowed out of A/C unit and had to evacuate room immediately and ask for a new room!”

    This is the message I sent to DoubleTree by Hilton Brookhollow: Upon noticing how ICE COLD our room is upon entering at check-in, I pressed the digital wall thermostat up a few degrees to 73. Smoke instantly began billowing out and I walked over to see if the drapes had caught fire or were melting. It was the under-window AC unit that was emitting piles of smoke and I instantly turned the thermostat back to 69 in an effort to cause the smoke to stop. The room was FILLED with smoke and we immediately grabbed our bags and as we were opening the room door to exit, a staff member had his fist ready to knock at our door and assist us out because he said he saw and/or smelled the strong smoke coming out from under our door. Very scary experience! We were so disappointed after all of that to be downgraded to a lesser quality room and had to make two separate visits to the front desk to request hair conditioner because housekeeping didn't deliver any while front desk said she had submitted the request because our hair & clothing reeked of a terribly strong smoky smell. Both agents could smell our smokiness too while we stood there at the counter. I think it was room 916 that you need to avoid due to electrical hazard issues. It has a nice couch and also bottled hair product and body wash mounted on the shower wall. On top of experiencing smoke inhalation, the lazy river was super cloudy and yellow and we couldn't see through the water with goggles. Sadly no pool float tubes were available for guests, which was the only #1 reason I booked the hotel, specifically for the lazy river feature. No pool towels were available either. The supply was empty in the afternoon and still at night. It was a beyond disappointing and scary hotel experience over our 2 day vacation from out of state. The hotel did not address my above message to them in July 2023, so you can see how uncaring they are toward guest's experiences. No tiny credit offered or anything and then to b

    Reviewed August 10, 2023
    8.0
    Excellent
    Sonia from United States
    Couple
    Stayed 3 nights in November 2022

    Grand Tuscany Hotel”

    While visiting Houston Texas we stayed at Grand Tuscany Hotel One of the most beautiful hotels you’ll stay at But very poorly run. We were charged $10 a night to park and $20 to valet. Then your charged for a mediocre breakfast Only allowed two towels per room. You have to give up your towels to get new ones. On Thanksgiving only one desk girl working. We couldn’t get towels or coffee or room service Had to leave to get a cup of coffee. We’ve stayed at many other hotels that have fully stocked bathrooms and free breakfast for way less money

    Reviewed November 27, 2022
    8.0
    Excellent
    Angie from United States
    Solo traveler
    Stayed 1 night in May 2022

    Staycation”

    Loved the pool

    Reviewed May 12, 2022
    10.0
    Exceptional
    Jeffrey from United States
    Solo traveler
    Stayed 1 night in March 2022

    Exceptional”

    Very very nice place and locations is good because its close to a lot of places to do activities and night life things

    Reviewed March 17, 2022
    12

    This is a popular property. Don't miss out!