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Galaxy Macau
Galaxy Macau
Galaxy Macau
Galaxy Macau
Galaxy Macau
Galaxy Macau
Galaxy Macau

Removed from saved list

9

Exceptional

18,077 reviews

18,077 reviews

See map

8.9

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Galaxy Macau Building

160 m

UA Cinema Galaxy Macau

280 m

Galaxy Grand Resort Deck

280 m

Casino Grand Waldo

320 m

China Rouge Private Club

330 m

Popular landmarks
Casino at Venetian Macao

570 m

Macau Tower Convention & Entertainment Centre

4.0 km

Macao Museum

4.5 km

Grand Lisboa Casino

4.8 km

A-Ma Temple

4.8 km

Closest landmarks
Kiang Wu Hospital Taipa Clinic

350 m

Old Taipa Tavern

510 m

Banyan Tree Spa

570 m

Casino at Venetian Macao

570 m

Olympic Sports Centre

580 m

2022

Galaxy Macau

Galaxy Macau, Cotai, Macau, Macau SAR, China, 999078 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

280 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [outdoor]

Hot tub

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

9 travelers have booked today.

Value for money8.6
Distance to city center1. Km
Location rating8.9
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport2.5 km

Rooms available at Galaxy Macau

Excellent
Room comfort & quality

8.9

Premier Suite
...
  • Room size: 121 m²/1302 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Royal Suite
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Deluxe City King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Resort View Twin Room
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Galaxy Suite
...
  • Room size: 77 m²/829 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe City Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Resort King
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
Enter dates to see prices
Deluxe Resort Twin
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
___
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Galaxy Macau?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Galaxy Macau?

Galaxy Macau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 HKD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Galaxy Macau also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Galaxy Macau has a car park right on site for maximum convenience. Parking is available for a fee of 960 HKD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Galaxy Macau?

Start your mornings right, with the continental and buffet breakfast options offered at Galaxy Macau. Adults can enjoy breakfast offered with an additional charge of 217.8 HKD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Galaxy Macau?

Galaxy Macau features 3 on-site restaurants for your dining convenience. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours.

Can special events be hosted at Galaxy Macau?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Galaxy Macau. Services for in-house catering and in-house planning are offered to help your event go smoothly.

Can business events be hosted at Galaxy Macau?

On-site venues and convenient event services make Galaxy Macau an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 3000 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Galaxy Macau?

Galaxy Macau does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Galaxy Macau?

Cotai West Station is the closest train, metro, or bus station, about 500 m away from Galaxy Macau.

What restaurants are nearby Galaxy Macau?

Galaxy Macau is located in Cotai, famous for good restaurants such as Le Buffet, Urban Kitchen and Spotlight.

What popular shopping places are close to Galaxy Macau?

Galaxy Macau is located in Cotai area which features shopping places such as Fortune Diamond (Galaxy Macau), DFS Garlleria and The Shoppes at Cotai Sands Central.

What are popular attractions near Galaxy Macau?

Galaxy Macau is located in Cotai area, which is famous for attractions such as Eiffel Tower Experience at Parisian Macau, Skycab Cable Car (Wynn Palace) and Fortune Diamond at Galaxy Macau.

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See map

Explore the neighborhood

What people love about Galaxy Macau

  • 9.2

    Exceptional
    Staff 

    "We like the swimming pool and the friendly staff."

    ELMA

    |

    September 30, 2022

  • 10

    Exceptional

    "I definitely will come back for next time!!!"

    WENG

    |

    September 18, 2022

  • 10

    Exceptional
    Staff 

    "Great service, lot of facilities and restaurants."

    Tin

    |

    September 16, 2022

Property ranking|Compared to 96 Macau properties
See all rankings
Cleanliness score
9.3/10
Service score
9.1/10
Room comfort score
8.9/10
Overall score
8.9/10
Better than
92
%
of Macau properties
Better than
90
%
of Macau properties
Better than
90
%
of Macau properties
Better than
90
%
of Macau properties
Overall rating:

9

Exceptional
18,077 reviews
Cleanliness
9.3
Facilities
9.1
Location
8.9
Read all reviews >
What travelers say they love:
Shopping , Fine Dining and Friendly frontline staff
LIU from Macau SAR, China
Couple
More about Galaxy Macau

More about Galaxy Macau

Galaxy Macau

Wake up to a magical day and enjoy all that Macau offers with a stay at Galaxy Macau. Sampling the authentic culture of Macau is easy with a stay at Galaxy Macau, just 5.6 km from Ruins of St. Paul's.
Galaxy Macau provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Macau.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms, bar and casino.
Light snacking is available day or night with the hotel's vending machines.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the non-motorized water sports. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like water park made available at Galaxy Macau.
Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Visit the sights and local attractions of Macau during your stay at the hotel. Try your hand at gambling at Casino at Venetian Macao located 570 m away, where various casino games are available.


Around the property

Visit the sights and local attractions of Macau during your stay at the hotel. Try your hand at gambling at Casino at Venetian Macao located 570 m away, where various casino games are available.


Reasons to stay here

Past guests rate facilities here higher than 94% of the city's accommodation.
This hotel's food and dining score higher than 90% of accommodations in the city.
This hotel stands above the rest with a cleanliness score that beats 91% of accommodations in the city.

Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Swimming Pool

561 mentions

Housekeeping

290 mentions

Food & Dining

198 mentions

Beach

85 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Private beach
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
  • Water sports (non-motorized)

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Clothes dryer
  • Coffee/tea maker
  • Desk
  • Extra long bed
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Vegetarian
  • Buffet
Restaurants on site

Cha Bei

  • Cuisine: French, Italian
  • Menu: Buffet

The Apron

  • Cuisine: French, Austrian
  • Menu: Buffet

8½ Otto e Mezzo BOMBANA

  • Cuisine: Italian
  • Menu: Buffet

Belon

  • Cuisine: International
  • Menu: Buffet

Yamazato

  • Cuisine: Japanese
  • Menu: Buffet

Laurel

  • Cuisine: Cantonese
  • Menu: Buffet

Jin Yue Xuan

  • Cuisine: Chinese
  • Menu: Buffet

Festiva

  • Cuisine: International
  • Menu: A-la-carte

Hong Kong Gold Medal Seafood Hot Pot

  • Cuisine: Cantonese
  • Menu: Buffet

Terrazza Italian Restaurant

  • Cuisine: Italian
  • Menu: Buffet

Gosto

  • Cuisine: Portuguese
  • Menu: Buffet

Saffron

  • Cuisine: Thai
  • Menu: Buffet, A-la-carte

Terrace Restaurant

  • Cuisine: Chinese, Japanese, Seafood
  • Menu: Buffet

Okura 28F Chinese Restaurant

  • Cuisine: Cantonese
  • Menu: Buffet

Café Nagomi

  • Cuisine: Japanese
  • Menu: Buffet

Pak Loh Chiu Chow Restaurant

  • Cuisine: Chinese
  • Menu: Buffet

The Noodle Kitchen

  • Cuisine: Chinese
  • Menu: Buffet

Myung Ga

  • Cuisine: Korean
  • Menu: Buffet

Lai Heen

  • Cuisine: Chinese
  • Menu: Buffet

Man Ho Chinese Restaurant

  • Cuisine: Chinese
  • Menu: Buffet

Urban Kitchen

  • Cuisine: International
  • Menu: A-la-carte

The Lounge

  • Menu: Buffet

Breeze Café

  • Menu: Buffet

Senkizen

  • Menu: Buffet

Passion. by Gérard Dubois

  • Menu: Buffet

Cascades

  • Cuisine: International
  • Menu: Buffet

The Macallan Whisky Bar & Lounge

  • Cuisine: American
  • Menu: Buffet

Tsui Wah

  • Cuisine: Cantonese
  • Menu: Buffet

Spaghetti House

  • Cuisine: Italian
  • Menu: Buffet

Spicy Garden

  • Cuisine: Singaporean
  • Menu: Buffet

Tasty Kitchen

  • Cuisine: Cantonese
  • Menu: Buffet

Butao Ramen

  • Cuisine: Japanese
  • Menu: Buffet

Yoshimori Teppanyaki

  • Cuisine: Japanese
  • Menu: Buffet

Café De Paris Monte-Carlo Trial Restaurant

  • Cuisine: French
  • Menu: Buffet
Location
Galaxy Macau, Cotai, Macau, Macau SAR, China, 999078
Excellent
Location

8.9

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    2.5 km 10 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    24.2 km

Public transportation

  • Pai Kok Station
    280 m
  • Cotai West Station
    510 m

Hospital or clinic

  • Kiang Wu Hospital Taipa Clinic
    350 m

Convenience store

  • 7 Eleven
    170 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Casino at Venetian Macao
    570 m
  • Macau Tower Convention & Entertainment Centre
    4.0 km
  • Macao Museum
    4.5 km
  • Grand Lisboa Casino
    4.8 km
  • A-Ma Temple
    4.8 km
  • St. Dominic's Church
    4.9 km
  • Senado Square
    5.3 km
  • Historic Centre of Macau
    5.3 km
  • Monte Forte (Fortaleza do Monte)
    5.5 km
  • Ruins of St. Paul's
    5.7 km

Nearby landmarks

  • Galaxy Macau Building
    160 m
  • Pai Kok Station
    280 m
  • UA Cinema Galaxy Macau
    280 m
  • Galaxy Grand Resort Deck
    280 m
  • Casino Grand Waldo
    320 m
  • China Rouge Private Club
    330 m
  • Kiang Wu Hospital Taipa Clinic
    350 m
  • The Broadway
    380 m
  • Iao Kei
    400 m
  • Tin Hau Temple (Taipa)
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests staying at the property can access the Grand Resort Deck water park for free.
  • Extra bed rate is not including breakfast.
  • According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from00:00
  • Check-out until11:00

Getting around

  • Airport transfer fee400 HKD
  • Distance from city center1. Km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)217.8 HKD
  • Daily Internet/Wi-Fi fee0 HKD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges8
  • Number of floors33
  • Number of restaurants3
  • Number of rooms 1449
  • Room voltage220
  • Year property opened2011
  • Most recent renovation2015

Parking

  • Daily parking fee960 HKD
Property announcements

All guests are required to complete a health declaration form upon check-in indicating travel history in the last 14 days and personal health condition.

Skytop Wave Pool and Skytop Adventure Rapids close at sunset time and are subject to seasonal change and weather condition.

Galaxy Macau Grand Resort Deck will open from 15 Aug 2022, and will be closed for annual maintenance from Nov 2022 until further notice.

Free entry to “5 a.m.” Oil Painting Exhibition at GalaxyArt from Sep 27, 2022 to Feb 05, 2023

Reviews of Galaxy Macau from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities9.1
Location8.9
Room comfort and quality8.9
Service9.1
Value for money8.6
High score for Macau
Rating
9+ Exceptional (5,069)
8-9 Excellent (2,269)
7-8 Very Good (1,802)
6-7 Good (445)
<6 Below Expectation (373)
Time of the year
Mar - May (2,698)
Jun - Aug (2,447)
Sep - Nov (2,759)
Dec - Feb (2,054)
All guests (13,347)
All room types
All languages

Show reviews that mention 

Showing 9,958 verified guest comments
12345
10.0
Exceptional
Lir
Couple
Deluxe City King
Stayed 2 nights in November 2019

A perfect stay ”

The hotel is amazing! The staff is nice , welcoming and helpful. The place is so big and beautiful. The water park and the pool are great too , we stayed there for a fully day . The room is perfect ! It’s big, clean comfy and the bed is soft and big . The bathroom is big and relaxing. The hotel is very big and you can find lots of things to do. They also have shuttles bus , for us it was great . Definitely go back to this hotel next time I’m in Macau.

Reviewed November 07, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded November 08, 2019
Galaxy Macau
10.0
Exceptional
Si from Brunei Darussalam
Family with young children
Deluxe City King
Stayed 1 night in November 2019

Great service”

Enjoyed our stay at Galaxy. Our room had a nice view and we were greeted with a chocolate cake for our anniversary. The cake was surprisingly yummy! Everything is clean. We had meals at different restaurants in Galaxy every night as it was really convenient since we have a baby with us. I liked the afternoon tea from Cha Bei very much and the Portuguese meal at Gusto. Did not regret giving Portuguese food a try.

Reviewed November 28, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Tyler Quality Assurance Assistant Manager

Responded November 29, 2019
Galaxy Macau
10.0
Exceptional
akhil from India
Group
Deluxe City King
Stayed 2 nights in May 2015

wonderful”

Whatever u ask,, it was just outstand,, frm breakfast to pool to cleaniness to free shuttle to sovenier shop in hotel to hospitality to check ,, it was just marvellous... and on top of it,, agoda did a great help,, i booked rooms for wrong dates by mistake and they just helped there n then after a lil argument n talk,, agoda mend my booking ,,it altered the date n provided me room..im thankful to agoda for it . thats

Reviewed December 09, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded January 03, 2020
Galaxy Macau
10.0
Exceptional
Su from Singapore
Family with teens
Deluxe City King
Stayed 3 nights in October 2019

Excellent Cleaniness”

Checking in and out was very swift! Our rooms were near the Diamond lobby and was very convenient for old folks! Housekeeper came twice a day and room was always neat and clean! The pool facility was great for those not there just for casino ! Access to casino was also very swift with many entry points ! Definitely a family oriented and classy hotel for a gateaway!

Reviewed October 28, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded October 28, 2019
Galaxy Macau
10.0
Exceptional
LAI from Singapore
Couple
Deluxe City King
Stayed 5 nights in January 2020

Excellent Service”

The hotel room was spacious and clean. They clean the room twice a day, once before noon and another time in the late afternoon before we rest in the evening. Towels, body gel, toilet rolls were replenish without us requesting the housekeeping staff to do it. Great hotel to stay for our vacation. May go back to stay again during our vacation next year.

Reviewed January 12, 2020

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded January 13, 2020
Galaxy Macau
10.0
Exceptional
Mehul
Family with young children
Deluxe City King
Stayed 2 nights in November 2019

Galaxy hotel Macau”

One of the best property I have seen till date. A superb property with common area where you can enjoy wave pool, heated pool and some children play area. A huge casino where u can Rome around and try your luck. Very cooperative staff and very neat and clean rooms and washroom. Really it's value for money.

Reviewed November 07, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded November 08, 2019
Galaxy Macau
10.0
Exceptional
Maria from Philippines
Family with young children
Deluxe City King
Stayed 2 nights in October 2019

Great experience”

Came here to celebrate my daughters birthday. Everyone was very kind and also made sure that we had a comfortable stay. The cake that was brought to us on her birthday was such a sweet thought. The pool was amazing. Great place for families.

Reviewed October 31, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded November 01, 2019
Galaxy Macau
10.0
Exceptional
Claire from Philippines
Family with young children
Deluxe City King
Stayed 1 night in November 2019

Superb”

It exceeded beyond my expectations. The staffs were all friendly, the rooms where clean and the place was awesome. The amenities most especially the pool was one of my kids favorite area to hang out. Will definitely recommend. Keep up the good work

Reviewed November 26, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded November 27, 2019
Galaxy Macau
10.0
Exceptional
Maria from Philippines
Couple
Deluxe City King
Stayed 1 night in June 2019

Exceptional”

It was an excellent stay and memorable experience being a guest in this hotel. It's a plus for your company having a very enthusiastic and informative staffs, and they are eloquent in English language as tourists are diverse coming from different countries. The facilities and amenities are so impressive especially having the world's largest sky top wave pool and longest river rapid pool, that's so wonderful....we were so delighted....more power to all of you.

Reviewed July 20, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded July 22, 2019
Galaxy Macau
10.0
Exceptional
RAJIV
Couple
Deluxe City King
Stayed 2 nights in March 2019

Perfect except two things.”

Way better option than Venetian. Everything was perfect except two things 1) very limited vegetarian options in breakfast 2) very very limited items in mini fridge (not even 2 Beers).. Mail that came gave us impression that mini fridge would be loaded but it was not. Secondly even if you stay for 10 days mini fridge will be offered only once when you check-in. It's not refilled on daily basis. Other than this, perfect I would say!!

Reviewed March 15, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We have already share your valuable comments with our hotel management team for further review and possible improvement. Should you wish to discuss further, please contact us directly via the hotel’s website. We appreciate any feedback that will offer us the opportunity to improve and hope we get the chance in the future to serve you. Best Regards, Cherry Quality Assurance Manager

Responded March 18, 2019
Galaxy Macau
10.0
Exceptional
WAI from Hong Kong SAR, China
Couple
Deluxe Resort King
Stayed 1 night in March 2019

Good experiance”

Very good deal for Sunday night in March at Agoda, value for money. Big and clean room, quick check-in and check-out process, friendly staffs. The pool looks amazing, but weather not suitable for swimming this time, hope can try next time

Reviewed March 05, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded March 06, 2019
Galaxy Macau
10.0
Exceptional
Andi from Indonesia
Couple
Deluxe City King
Stayed 1 night in June 2019

More than expected”

It is so nice with just that price, we will get good things in return. All is new, with yellow color material looks so exclusive. A pretty tall girl will welcome you as soon as you reach the hotel. With water laser show every 20mnts The room is excellent, big and comfy Dont miss the jacuzzi pool and others. You will regret if you dont experience it.

Reviewed June 06, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded June 06, 2019
Galaxy Macau
9.6
Exceptional
Natalie from Australia
Couple
Deluxe City Twin
Stayed 2 nights in January 2019

Setting the standards for 5 star hotels”

Our stay at Galaxy Macau went above and beyond our expectations - from the personalized service from the staff (thanks in particular to Francis and Ric/Vic) who took care of us from the moment we stepped off from the shuttle bus all the way to our room, to the smallest details in the rooms (cable organizers provided by housekeeping after cleaning our rooms). All facilities in the room were well kept and felt new - the carpet and bedding were all fresh and clean. There really is nothing to fault. Although they don't take you right into the middle of the action, the shuttle bus services do take you to within walking proximity to all the major tourist attractions. We are already looking forward to our next stay at Galaxy Macau.

Reviewed January 29, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded January 30, 2019
Galaxy Macau
10.0
Exceptional
Charmine from Philippines
Family with young children
Premier Suite
Stayed 3 nights in September 2019

Excellent Hotel”

Next time we will consider this hotel again. The staff’s are very accommodating and helpful. Great location. Almost everything you need in one place. We really had a great time staying here. We are so impressed with the amenities and facilities of this hotel. Will definitely recommend to our friends and families. Keep it up and Godbless!

Reviewed September 25, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded September 26, 2019
Galaxy Macau
10.0
Exceptional
SAI from Singapore
Couple
Deluxe City King
Stayed 2 nights in October 2019

Exceptional”

I like the jacuzzi in the swimming pool. The room. Is very spacious and clean. Room service is excellent and great choice for foods. Shuttle service very convenient and hotel is beautiful.

Reviewed November 06, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded November 07, 2019
Galaxy Macau
10.0
Exceptional
Ems from Belgium
Couple
Deluxe City King
Stayed 1 night in November 2019

Amazing hotel, would like to go again”

Our only regret is not booking this hotel for another night. This is truly a five star hotel and it reflects on the quality of the room and service. Everyone was nice except for one lady personnel in the pool area. We would love to stay in this hotel again and highly recommend it.

Reviewed November 27, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We appreciate any feedback that will offer us the opportunity to improve and hope we get the chance in the future to serve you. Best regards, Cherry Quality Assurance Manager

Responded November 28, 2019
Galaxy Macau
10.0
Exceptional
melissa from Philippines
Family with young children
Deluxe City King
Stayed 3 nights in December 2019

Best hotel ever”

The place was so clean, staff were very friendly!!! If you wanna go shopping there are a lot of stores within the vicinity.

Reviewed December 08, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded December 09, 2019
Galaxy Macau
10.0
Exceptional
saiful from Malaysia
Family with young children
Deluxe City King
Stayed 4 nights in November 2019

Posh lifestyle @ Galaxy”

Turn down service comes with Ferrero Roche. Amenities supplied by Hermes. Bathrobe from Terryboca. Giant pool, heated pool, wave pool, river pool, slides and 3 jacuzzi. Employee with superb attitude, made you feel like a King. Cons: Too strict on the checking out time if you booked thru Agoda or any other 3rd party.

Reviewed December 01, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We appreciate any feedback that will offer us the opportunity to improve and hope we get the chance in the future to serve you. Best regards, Cherry Quality Assurance Manager

Responded December 18, 2019
Galaxy Macau
10.0
Exceptional
Sabrina from Philippines
Couple
Deluxe City King
Stayed 1 night in November 2019

Reasonable Price”

Hotel has an amazing pool, they have the coolest slide. There is an artificial beach with white sand, the hotel itself is perfect. Shopping malls, casino, restaurants and even fast food are just few steps away. Everyone is so helpful and the value for money is just right, we enjoyed our stay!

Reviewed December 05, 2019

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Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Responded December 05, 2019
Galaxy Macau
10.0
Exceptional
rita from Portugal
Family with young children
Deluxe City King
Stayed 2 nights in June 2021

Amazing stay ”

I had an amazing experience and memorable stay. This was my favourite hotel already but after the service of , Liz ,Chloe and Jessica things changed. My kids have asked me to come back already. Thank you the pool team, butler, HSKP and FO.

Reviewed July 01, 2021

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Dear Ms. Rita, We are delighted to read that you had a great experience in our service at Galaxy Macau. Thanks for taking time to share your feedback with us and we hope to see you again soon in the nearest future! Stay healthy! Warm Regards, Katie Leong Customer Experience Management

Responded July 02, 2021
Galaxy Macau
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