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Hotel Royal Macau
Hotel Royal Macau
Hotel Royal Macau
Hotel Royal Macau
Hotel Royal Macau
Hotel Royal Macau
Hotel Royal Macau

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8.1

Excellent

24,635 reviews

24,635 reviews

Housekeeping404
Breakfast71
View53
See map

7.8

Very good

Location rating score

Very good location - 340 meters from city center
Exceptional for walking
Walkable places
Vasco da Gama Monument

60 m

Vasco da Gama Garden

80 m

Plaza

160 m

Protestant Chapel

210 m

St. Lazarus Church

230 m

Popular landmarks
Monte Forte (Fortaleza do Monte)

500 m

St. Dominic's Church

510 m

Ruins of St. Paul's

670 m

Historic Centre of Macau

740 m

Grand Lisboa Casino

770 m

Closest landmarks
Dr. Face

110 m

Pak Leng Medical and Rehabilitation Center

160 m

Pharmacare

200 m

Guía

210 m

S. Januario Hospital

220 m

Hotel Royal Macau

Estrada Da Vitoria 2-4, Macau City, Macau, Macau SAR, China, 999078 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Macau City part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to restaurant, indoor pool and steamroom on-site.

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Highlights

630 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

260 meters to Guia Fortress

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Swimming pool [indoor]

Sauna

Luggage storage

Cash withdrawal

This property is in high demand!

5 travelers have booked today.

Value for money8.2
Distance to city center1 km
Location rating7.8
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport5.2 km

Rooms available at Hotel Royal Macau

Excellent
Room comfort & quality

8.3

Royal Macau Deluxe King Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Royal Macau Superior King Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Royal Macau Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Royal Deluxe Twin Suite with 2 Breakfasts, 2 afternoon tea and Lounge Benefits
...
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Royal Premier Twin Room with 2 Breakfasts, 2 afternoon tea and Lounge Benefits
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Royal Premier King Suite with 2 Breakfasts, 2 afternoon tea and Lounge Benefits
...
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Royal Premier King Room with 2 Breakfasts, 2 afternoon tea and Lounge Benefits
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Royal Macau Family Suite for 2 Adults and 2 Children
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Royal Deluxe Twin Room with 2 Breakfasts
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Royal Family Suite (2 Adults + 2 Children) with 4 Breakfasts
...
  • Room size: 44 m²/474 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Royal Macau?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Royal Macau?

Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Royal Macau?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Royal Macau. Adults can enjoy breakfast offered with an additional charge of 174 MOP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Royal Macau?

Hotel Royal Macau features 2 on-site restaurants for your dining convenience. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours.

Can special events be hosted at Hotel Royal Macau?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Hotel Royal Macau. Services for in-house catering, in-house planning and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Hotel Royal Macau?

On-site venues and convenient event services make Hotel Royal Macau an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 320 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the closest train, metro, or bus station to Hotel Royal Macau?

The closest train, metro, or bus station is Guia Cable Car, 620 m away from Hotel Royal Macau.

What restaurants are nearby Hotel Royal Macau?

Hotel Royal Macau’s neighborhood is Macau City which includes popular restaurants such as Wong Chi Kei, A Lorcha and Dragon Portuguese Restaurant.

What popular shopping places are close to Hotel Royal Macau?

Located in the Macau City area, Hotel Royal Macau is close to great shopping choices like Macau Fisherman's Wharf, G32 Gallery and Nam Kwang department Store.

What are popular attractions near Hotel Royal Macau?

Hotel Royal Macau is located in Macau City area, which is famous for attractions such as Ruins of St. Paul's, Senado Square and Historic Centre of Macau.

What popular natural sightseeing spots are close to Hotel Royal Macau?

Hotel Royal Macau is located within Macau City, which makes it conveniently close to natural sights including lapsapan and Dr. Carlos d'Assumpcao Park.

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Explore the neighborhood

What people love about Hotel Royal Macau

  • 9.2

    Exceptional
    Staff 

    "Staff is very nice and hotel is very clean."

    JORGE

    |

    November 17, 2022

  • 8

    Very good

    "Ambiance and service is good"

    lipsy

    |

    November 15, 2022

  • 10

    Exceptional

    "Hotel Royal is best for anyone who likes hiking and shopping."

    Wood

    |

    October 10, 2022

Overall rating:

8.1

Excellent
24,635 reviews
Cleanliness
8.5
Facilities
7.8
Location
7.8
Read all reviews >
What travelers say they love:
Relaxing stay as always
JORGE from Macau SAR, China
Family with young children
More about Hotel Royal Macau

More about Hotel Royal Macau

Hotel Royal Macau

Hotel Royal Macau is a distinct addition to Macau and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Are you seeking the true Macau? Experiencing the best of the city's culture is easy with a stay at Hotel Royal Macau, located merely 670 m from Ruins of St. Paul's.
Enjoy all that Hotel Royal Macau has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Macau is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Hotel Royal Macau.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
All guestrooms at Hotel Royal Macau provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hotel Royal Macau. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Hotel Royal Macau. A relaxing end to every day is possible with a visit to the steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Don't spend all your time inside while in Macau! If gambling is your game, then stop by Casino at Venetian Macao only 5.4 km away, where games of chance are available to adults.

Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Housekeeping

986 mentions

Breakfast

341 mentions

Internet

329 mentions

Swimming Pool

209 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Portuguese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • On-site entertainment
  • Sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Shoeshine kit
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

Fado

  • Cuisine: Portuguese
  • Menu: A-la-carte

Catalpa Garden

  • Cuisine: Chinese
  • Menu: A-la-carte

Lobby Lounge

  • Menu: A-la-carte
Location
Estrada Da Vitoria 2-4, Macau City, Macau, Macau SAR, China, 999078
Very good
Location

7.8

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    5.2 km 13 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    27.4 km

Public transportation

  • Guia Cable Car
    620 m

Hospital or clinic

  • Dr. Face
    110 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Monte Forte (Fortaleza do Monte)
    500 m
  • St. Dominic's Church
    510 m
  • Ruins of St. Paul's
    670 m
  • Historic Centre of Macau
    740 m
  • Grand Lisboa Casino
    770 m
  • Senado Square
    810 m
  • Macao Museum
    1.1 km
  • A-Ma Temple
    2.0 km
  • Macau Tower Convention & Entertainment Centre
    2.1 km
  • Casino at Venetian Macao
    5.5 km

Nearby landmarks

  • Vasco da Gama Monument
    60 m
  • Vasco da Gama Garden
    80 m
  • Dr. Face
    110 m
  • Pak Leng Medical and Rehabilitation Center
    160 m
  • Plaza
    160 m
  • Pharmacare
    200 m
  • Guía
    210 m
  • Protestant Chapel
    210 m
  • S. Januario Hospital
    220 m
  • St. Lazarus Church
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum 1 children under 4 years old will receive breakfast free of charge. Any additional child will be charged an extra fee.
  • Guests under the age of 18 years must be accompanied by a guardian aged over 18 years.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)174 MOP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors19
  • Number of restaurants2
  • Number of rooms 381
  • Room voltage220
  • Most recent renovation2016
Property announcements

The property only provides below toiletries: toothbrush, Soap, Shampoo and Bath gel in guest room. For others toiletries such as comb, shower cap, sewing kit, razor, vanity kit(cotton swabs) and shoe shine mitt please contact housekeeping if requested.

Catalpa Garden restaurant is closed on Monday
FADO restaurant is closed on Wednesday

A security deposit of MOP/HKD 500 per stay is required upon check-in.

Reviews of Hotel Royal Macau from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.5
Facilities7.8
Location7.8
Room comfort and quality8.3
Service8.3
Value for money8.2
High score for Macau
Rating
9+ Exceptional (3,524)
8-9 Excellent (3,731)
7-8 Very Good (5,099)
6-7 Good (1,846)
<6 Below Expectation (1,588)
Time of the year
Mar - May (4,648)
Jun - Aug (3,649)
Sep - Nov (3,155)
Dec - Feb (4,336)
All guests (22,523)
All room types
All languages

Show reviews that mention 

Showing 15,788 verified guest comments
12345
10.0
Exceptional
David from United States
Business traveler
Royal Macau Superior Twin Room
Stayed 2 nights in December 2019

Absolutely the best value in all of Asia. Wonderfully clean room and friendly staff.. ”

This is the second time I have stayed at Royal Macau. It’s a luxurious hotel up the hill. The staff is super friendly and thankfully for me all speak English. They have wonderful shuttles down to the Ferry which was also nice. The first evening of this stay, they presented some Portuguese cookies to my room and some drinks of thanks for staying again. The rooms are not large but perfectly decorated. And everything in the hotel is spotless. Even have a small casino to blow off some late night steam. A few restaurants, and wonderful breakfast croissants downstairs after 9am. Great views out the room, and plenty of wonderful restaurants nearby. A 7/11 across the street to buy anything needed. And they even have Coca Cola in a white can without sugar that tastes splendidly great! Thanks so much for the staff for all you do! I recommend this room for business traveler or couples wanting a romantic weekend away. Marvelous.

Reviewed December 21, 2019

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Dear David, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience at affordable prices is always our mission. We are delighted to know that you have enjoyed your stay with us, particularly with our clean & comfortable guest room, friendly & helpful staff, complimentary shuttle bus service, attentive service and convenient location. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon! Yours sincerely, Hotel Royal Macau

Responded December 23, 2019
Hotel Royal Macau
10.0
Exceptional
Ann from Philippines
Family with teens
Stayed 3 nights in March 2019

Hotel with very good location”

The hotel is situated at the centre of Macau City wherein it is very near most of Macau City's major attraction. They also offer free shuttle from-to the port area, though they don't have one going to the Macau Airport. The hotel staff were courteous and helpful. They have very nice and clean rooms. The rooms are well-maintained. The buffet breakfast is good though they are almost with the same variety everyday, but they tastes delicious and most is asian cuisine. I love their variety of bread though. The wi-fi is strong in our room so giving 5 stars to this hotel.

Reviewed April 18, 2019

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Dear Ann, Thank you for taking the time to share your comment with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. we are delighted to know that you are satisfied with our close proximity to historic tourist attraction, complimentary shuttle bus, helpful & friendly staff, clean guest room and decent buffet breakfast. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau

Responded April 18, 2019
Hotel Royal Macau
10.0
Exceptional
Erianna from Malaysia
Family with young children
Royal Macau Superior Twin Room
Stayed 1 night in November 2019

Nice and clean place to stay”

Hotel provides free bus shuttle from ferry terminal to hotel and from hotel to ferry terminal every 30min. We just wait in front of the hotel. If u want to go to cotai area such as Venetian and parisian, can take free shuttle to ferry terminal, then take parisian / Venetian free shuttle. Just take a 15min walk to ruins of st paul. U will pass by many store which sell clothes and foods on ur way to ruins of st paul. Hotel room is clean and staffs are friendly. I definitely will come back together stay here again. Thanks Royal hotel.

Reviewed December 03, 2019

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Dear Erianna, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you are satisfied with our complimentary shuttle bus service, close proximity to tourist attractions & historic world heritage sites, clean guest room and friendly staff. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon! Yours sincerely, Hotel Royal Macau

Responded December 11, 2019
Hotel Royal Macau
10.0
Exceptional
Damien
Solo traveler
Royal Macau Superior King Room
Stayed 1 night in July 2019

WOW”

THE ROOM LOOKS AMAZING. Service was amazing. Made a local phone call in the room that didnt connect. Was still reflected as a $3 phone charge in their system. Upon hearing my explanation at checkout. The counter staff waived the fee no qns asked. I didnt even had to ask for a waiver. Upon checking in, they upgraded my room to a premium room as well. Excellent decor, view, amenities provided and strong strong wifi. Located in the central of major tourist hotspots, making it walking distance to them. Also provided a shuttle service to tourist spots and casinos. Only complain facility wise I might have is the lack of shuttle bus to the zhuhai/ gongbei customs. Gym and pool looked fantastic. All in all a great value for money. Luxurious and posh, perfect if you wanna pamper yourself and your significant other. Would stay again in a heartbeat.

Reviewed July 12, 2019

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Dear Damien, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience at affordable prices is always our mission. We are delighted to know that you are satisfied with our comfortable guest room, attentive service, friendly & helpful staff, well-equipped amenities and close proximity to historic tourist attraction. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau

Responded July 15, 2019
Hotel Royal Macau
10.0
Exceptional
Richard from United Kingdom
Couple
Royal Macau Superior Twin Room
Stayed 3 nights in September 2019

Overall, great hotel”

Found this hotel to be very comfortable, staff friendly, efficient, had good English, Room very clean, comfortable and spacious, bed super comfy. Location was ideal for either walking around the centre or using either the shuttle or public buses. From street below hotel you can take the number 22bus to Taipa . Swimming pool good, calm are after the hustle bustle outside. Plenty eats, sights, all within walking distance,much smaller than it initially appears. From the Lisbosa casino hotel you can use this as a point of navigation Would highly recommend.

Reviewed September 24, 2019

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Dear Richard, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you have enjoyed your stay with us, particularly with our friendly & helpful staff, clean & comfortable guest room, convenient location and indoor swimming pool. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon! Yours sincerely, Hotel Royal Macau

Responded September 25, 2019
Hotel Royal Macau
10.0
Exceptional
Malcolm from United Kingdom
Couple
Stayed 4 nights in February 2019

Great for value and convenient for the cultural end of town ”

Stayed 4 nights in a Premier Room with Lounge access. Comp'd a suite on a lower floor as we suspect the Premier floors were full. Everything has to be signed for even when it's included, eg breakfast and lounge refreshments, but it's not added to your bill. Food offerings in the lounge were excellent. Plenty of choice for breakfast too but don't leave it late as it gets busy, causing a queue to be seated, and some items run out. There's a free shuttle to the ferry terminal where you can hop on a free bus to any of the hotels on the strip. Or the local bus is 2 mins from the hotel and costs 60p to go anywhere. Service was excellent throughout.

Reviewed February 19, 2019

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Dear Malcolm, Thank you for taking the time to share your valuable comment with us. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are glad to know that you have enjoyed your stay with us, particularly with our attentive service, food served in the lobby lounge, decent buffet breakfast, complimentary shuttle bus and convenient location. It is true that our dining area can be very busy during breakfast and that occasionally there may be a waiting time, though we do try our utmost to ensure that there is minimal inconvenience to our guests. It was our pleasure to create a great holiday experience during your stay in Macau and we look forward to welcoming you again in the near future. Yours sincerely, Hotel Royal Macau

Responded February 20, 2019
Hotel Royal Macau
10.0
Exceptional
Oy from Malaysia
Business traveler
Royal Macau Deluxe King Room
Stayed 3 nights in March 2019

Best hotel I ever stayed ”

Staff is helpful and speak English - room bellboy to reception to F&B. Breakfast was great. Room is spacious and clean. Housekeeping done good job in my entire 3 nights stay. Amenities is also excellent. 7eleven just at the corner and few lovely cafe around - for a coffee lover like me, it does make a different. Just a walking distance - 800m to Senado Square. Will definitely stay in this hotel again.

Reviewed March 18, 2019

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Dear Oy, Thank you for sharing your wonderful review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable customer service at affordable prices is always our priority. We are glad that you have enjoyed your stay with us, particularly with our helpful staff, decent buffet breakfast with wide range of choices, spacious & clean guest room, well-equipped amenities and convenient location. Your compliments are encouraging to our staff and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Sincerely, Hotel Royal Macau

Responded March 22, 2019
Hotel Royal Macau
10.0
Exceptional
Subha from United States
Business traveler
Royal Macau Superior King Room
Stayed 6 nights in July 2019

Friendly helpful staff, nice clean hotel in the heart of the old city”

A nice retreat from the glitzy part of town. This is a great quality hotel for less than you pay at the resorts in Tapai. Rooms are spacious, clean. Staff is helpful and very friendly. Hotel bar is good. Lots of great restaurants around to eat and live very affordably. The hotel indoor pool is beautiful.

Reviewed August 07, 2019

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Dear Subha, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you have enjoyed your stay with us, particularly with our clean & spacious guest room, helpful & friendly staff, convenient location and indoor swimming pool. Your compliments are encouraging to our staff, and motivate us to improve ourselves everyday. We look forward to welcome you again soon. Yours sincerely, Hotel Royal Macau

Responded August 08, 2019
Hotel Royal Macau
10.0
Exceptional
joyce from Singapore
Couple
Royal Macau Deluxe King Room
Stayed 1 night in January 2019

Good value and comfortable”

We were given free upgrade to the suite. It was amazing - huge clean rooms, fully furnished with toiletries and other knick-knacks you may need. TV had lots of channels in both English and non-English languages. Good location, within walking distance to food and sights. There is a 7-11 just across the road. The shuttle bus to the ferry terminal is also very convenient!

Reviewed January 09, 2019

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Dear joyce, Thank you very much for sharing with us such an enthusiastic review on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you are satisfied with our attentive service, spacious & clean guest room, well-equipped facilities, convenient location and complimentary shuttle bus. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau

Responded January 09, 2019
Hotel Royal Macau
10.0
Exceptional
Kristin from Philippines
Family with young children
Royal Macau Superior Twin Room
Stayed 1 night in April 2019

Great Hotel!”

All the staff were accommodating and the rooms we reserved were big and clean enough for our family. Their shuttle service is always on time and the hotel location is near Macau’s sneaker street. There’s also restaurants and convenient stores near the hotel so it was not hard for us to buy things that we need. Overall, our experience with this hotel is great and will definitely stay here again if we come back to Macau!

Reviewed April 05, 2019

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Dear Kristin, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable customer service is always our priority. We are glad that you have enjoyed your stay with us, particularly with our friendly staff, spacious & clean guest room, complimentary shuttle bus service and convenient location. Your compliments are encouraging to our staff and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Sincerely, Hotel Royal Macau

Responded April 08, 2019
Hotel Royal Macau
10.0
Exceptional
Christopher from Australia
Couple
Royal Macau Superior King Room
Stayed 1 night in June 2019

Great value close to all attractions. New and spacious room”

Got upgraded to Premier Room. Room was spacious with extra large bed and plenty of room. Modern and clean. Had a view of the Lisboa. 10-15 walk to major attractions but the hotel was in a quiet area. A few eating places close by. Check in and check out easy. Would recommend if you want to stay away from the big casinos but still enjoy Macau

Reviewed June 10, 2019

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Dear Christopher, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are glad to know that you have enjoyed your stay with us, particularly with our clean & spacious guest room, close proximity to historic tourist attraction & city life, cozy environment and attentive service. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau

Responded June 13, 2019
Hotel Royal Macau
10.0
Exceptional
Su from Malaysia
Couple
Royal Macau Superior King Room
Stayed 2 nights in December 2018

Everything fantastic. ”

Great staffs, super clean room and bathroom, huge room size too. Located near the school and police station. A quite place rather than others was surrounding with casinos. Walking distance to shop-lots and (less than 10 minutes) fast food chain - MCD, (2minutes) 7-eleven. It was The greatest stay we had during our 1-month southeast Asia trip. Thank you.

Reviewed February 28, 2019

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Dear Su, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. we are delighted to know that you have enjoyed your stay with us, particularly with our helpful staff, clean & spacious guest room and convenient location. Again we would like to thank you for your lovely compliments. On behalf of our service team we look forward to welcoming you again soon in Macau! Yours sincerely, Hotel Royal Macau

Responded March 01, 2019
Hotel Royal Macau
10.0
Exceptional
Mei from Malaysia
Group
Superior Room
Stayed 4 nights in November 2019

Excellent Service”

I highly recommend this hotel not just because it has comfortable, clean, spacious room, location & friendly staffs but the staffs go beyond that by offering us help when my dad was not well & needed to be hospitalized. The bellboy went with us to the hospital(which is really.......nearby, thankfully) & stayed until situation settled in the hospital. We are really thankful for & appreciate the help given.

Reviewed November 11, 2019

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Dear Mei, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you have enjoyed your stay with us, particularly with our clean & comfortable guest room, convenient location, friendly & helpful staff and attentive service. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau

Responded November 15, 2019
Hotel Royal Macau
10.0
Exceptional
On from Hong Kong SAR, China
Couple
Royal Macau Superior King Room
Stayed 1 night in September 2018

Hotel with professional services”

The facilities are a little bit old, but the place is very clean. It makes me feel comfortable to stay. The hotel is not so big, but the essential services are all here. I like their frequent and fast bus services to the city centre and ferry terminal. The location is close to the famous travel attractions, like Ruins of St. Paul's and Monte do Forte, which is convenient for backpack travellers.

Reviewed January 11, 2019

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Dear On, Thank you for taking the time to share your review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience at affordable price is always our mission. We constantly refurbish our guest room to ensure more comfortable and satisfying experience. We are glad to know that you have enjoyed your stay with us, particularly with our well-equipped facilities, complimentary shuttle bus and close proximity to the historic tourist attraction. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Yours sincerely, Hotel Royal Macau

Responded January 11, 2019
Hotel Royal Macau
9.6
Exceptional
David from United States
Solo traveler
Royal Macau Superior King Room
Stayed 3 nights in August 2019

Beautiful room, excellent staff, and great food. All around amazing...”

There were probably 200 Chinese women checking in when i arrived at the hotel. I thought this was not good, as i would probably wait a long time. Thankfully, I was wrong. Less than five minutes later, I was off to my beautiful room. It was sparkling clean. Nice materials and linens. Bathroom super clean and marble. Spacious. Nice desk to do a little light writing. Excellent lighting in the room to set an ambiance. TV service had world-wide channels. Restaurant and room service were excellent. The dessert place near the lobby had cake that was to die for. Probably the best overall value I have ever got for the price. I have had nicer rooms at 5x the price, but this overall was the nicest room for the price I have ever had the opportunity to stay in... Love it all. Friendly staff. Nice atmosphere. Easy walk down the hill to restaurants. Every taxi driver knew the place by name.

Reviewed September 05, 2019

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Dear David, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you are satisfied with our clean & well-equipped guest room, attentive service, decent dessert, friendly staff, cozy ambience and convenient location. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau

Responded September 05, 2019
Hotel Royal Macau
10.0
Exceptional
CHUI from Hong Kong SAR, China
Solo traveler
Royal Macau Superior Twin Room
Stayed 2 nights in December 2018

Not my first time stay.”

Love indoor Swimming pool. Love restaurants nearby. Love ease and convenience by public bus that you can go anywhere, plus regular hotel shuttle that brought me back, plus value of money is excellent. One drawback for me from Hong Kong. Many other hotels in Macau provide TV channel for Hong Kong residents with TVB Pearl (English) and Jade (Chinese), plus J2 channel. When I have been following TV series, it would be great to enjoy them too. So far all hotels I stay in Macau provide J2 channel, Fox Sports channel, but NOT Hotel Royal. I reflected the installment of J2 many times to Hotel Royal direct, but it was ignored , very disappointed !

Reviewed January 25, 2019

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Dear CHUI, Thank you for taking the time to post your review with us. Being the first 5-star hotel in Macau, providing impeccable hotel experience at affordable price is always our mission. We are glad to know that you are satisfied with our indoor swimming pool, convenient location, cozy ambience and complimentary shuttle bus. Regarding TV channels, We do have Fox Sports channel to meet need of our guests. Please be rest assured that we have taken note of your comment about J2 channel and will review with relevant department. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau

Responded May 16, 2019
Hotel Royal Macau
10.0
Exceptional
Jewel from Philippines
Family with young children
Royal Macau Deluxe King Room
Stayed 1 night in January 2019

Great location”

From the ferry terminal, just cross the street using the underpass and wait for the shuttle to this hotel. Shuttle ride is every 30 minutes. As soon as we arrived at the hotel we were greeted by our fellow Pinoys with a smile. The one in the concierge was very helpful. The room is quite large (compared to HK) and i think that’s good value for my money. Walking distance to Senado square. If you want to go to Cotai area just hop on back to the shuttle to the ferry terminal and transfer to another shuttle going to the hotel of your choice. Breakfast buffet was ok.

Reviewed January 31, 2019

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Dear Jewel, Thank you for taking your time to share your comment with us on Agoda. Providing impeccable hotel experience is our utmost priority. We are glad to know that you have enjoyed your stay with us, particularly with our complimentary shuttle bus, friendly & helpful staff, spacious & comfortable guest room, convenient location and decent breakfast buffet. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau again soon! Yours sincerely, Hotel Royal Macau

Responded February 14, 2019
Hotel Royal Macau
10.0
Exceptional
Gek from Malaysia
Couple
Royal Macau Superior King Room
Stayed 1 night in August 2019

Highly Recommended”

Convenience place to stay in Macau & there are few vegetarian shops nearby within walking distance (found 3 vegetarian shops which is within 5 mins walking). 7-11 just opposite next to the hotel. Hotel provides shuttle bus to ferry station & you can actually take other interchange shuttle buses provided by other Casino Hotels to around Macau. We took free shuttle bus to & from the airport but it will take some times as interchange bus is required. Hotel has indoor swimming pool & a little casino as well. Price is very reasonable when you compared to other 5 star hotel in Macau. Public transport is 6 MOP /pax per trip no matter the distance (1st or last stop). Thanks Roy for the free upgrade to Deluxe room. Will come back again.

Reviewed August 22, 2019

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Dear Gek, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience at affordable prices is always our mission. We are delighted to know that you are satisfied with our close proximity to historic tourist attraction & city life, complimentary shuttle bus service, well-equipped facilities and attentive service. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau

Responded August 22, 2019
Hotel Royal Macau
10.0
Exceptional
Solita
Family with young children
Royal Macau Deluxe King Room
Stayed 3 nights in May 2019

Excellent”

Very satisfied with our stay in this hotel. Everything is great! Beautifully designed, spacious, clean room. Clean bathroom, comfy bed, superb buffet breakfast. There was a splendid array of food on the table. If I would come back to Macao, I would definitely book this hotel again.

Reviewed September 08, 2019

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Dear Solita, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you have enjoyed your stay with us, particularly with our spacious & clean guest room, well-equipped amenities and decent buffet breakfast. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau

Responded September 10, 2019
Hotel Royal Macau
10.0
Exceptional
Ka from Hong Kong SAR, China
Family with young children
Royal Macau Superior King Room
Stayed 1 night in September 2019

Awesome Experience!!!!”

This is the second time I lived in this hotel. Thank you for free upgrade of two rooms and the surprise, my family members were very happy and enjoyed the time spent in the hotel❤️ The hotel is clean and tidy, and most important is the service, staff is very polite and helpful ❤️ Highly recommended 👍🏼👍🏼

Reviewed October 03, 2019

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Dear Ka, Thank you for sharing such an enthusiastic review with us on Agoda. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you have enjoyed your stay with us, particularly with our clean & comfortable guest room, attentive service and friendly & helpful staff. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon! Yours sincerely, Hotel Royal Macau

Responded October 16, 2019
Hotel Royal Macau
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