This property is in high demand!
17 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
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- Guests have rated this property 9.3/10 on room comfort and quality
The rooms were spacious, clean, and very comfortable.
- Guests have rated this property 9.3/10 on cleanliness
The rooms were spacious, clean, and very comfortable.
- Guests rated this property 9.0/10 on value for money
Brilliant hotel superb value highly recommend thank you
940 meters to public transportation - Vung Tau Bus Terminal is within 940 meters
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
17 travelers have booked today.
Based on 7,656 verified reviews
9.4
9.3
9.1
9.0
9.0
Nearest transportation options
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Vung Tau Bus Terminal is within 0.95 km
Location rating score
| Value for money | 9.0 |
| Location rating | 9.0 |
| Nearest airport | Tan Son Nhat International Airport (SGN) |
| Distance to airport | 70.8 km |
You can enjoy your stay at The Malibu Hotel even more by benefiting from the property's accessible spa services that are offered for all its guests to make your evening far better.
Yes! The Malibu Hotel features dry cleaning service that is available all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.
The Malibu Hotel's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.
Past solo travelers that have stayed at this property have given The Malibu Hotel an average rating of 9.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
Past couple travelers that have stayed at this property have given The Malibu Hotel an average rating of 9.2. You can look up on more detailed customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.
Past group travelers that have stayed at this property have given The Malibu Hotel an average rating of 9.2. You can check out more comprehensive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
Past local visitors that have stayed at this property have given The Malibu Hotel an average rating of 9.4. You can look up on more in depth customer ratings, and comments for this property down in the review section.
The Malibu Hotel is situated in the Thang Tam neighborhood, including Back beach, and Front Beach.
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated periods may be charged an additional fee.

Experience Luxury and Comfort at Malibu Hotel in Vung Tau, Vietnam
Welcome to Malibu Hotel, a luxurious 4.5-star retreat nestled in the beautiful coastal city of Vung Tau, Vietnam. With its prime location and impeccable service, this hotel offers an unforgettable experience for both leisure and business travelers. Boasting a total of 187 well-appointed rooms, Malibu Hotel is the perfect choice for those seeking comfort, convenience, and style.
As you step into the elegant lobby of Malibu Hotel, you will be greeted by a warm and friendly staff, ready to cater to your every need. The hotel's modern design and contemporary decor create a chic and sophisticated ambiance that instantly puts you at ease. Whether you are here for a weekend getaway or a longer stay, the spacious and tastefully furnished rooms provide a sanctuary where you can relax and unwind.
Check-in at Malibu Hotel begins at 3:00 PM, allowing you ample time to settle in and start exploring all that Vung Tau has to offer. The hotel's check-out time is at 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or squeeze in a few last-minute activities before bidding farewell to this enchanting city.
Families traveling with young children will find Malibu Hotel to be an ideal choice. The hotel's child policy allows children between the ages of 0 to 5 to stay free of charge, making it a budget-friendly option for families. With a range of amenities and facilities designed to cater to the needs of young ones, parents can relax and enjoy their stay knowing that their little ones are well taken care of.
Built in 2016, Malibu Hotel combines modern comforts with Vietnamese hospitality, creating a truly memorable experience for its guests. So whether you are here for a romantic getaway, a family vacation, or a business trip, Malibu Hotel is the perfect destination to indulge in luxury, comfort, and impeccable service in the heart of Vung Tau, Vietnam.
Unwind and Indulge at Malibu Hotel's Premier Entertainment Facilities
At Malibu Hotel in Vung Tau, Vietnam, guests can expect a truly memorable stay with an array of top-notch entertainment facilities. Whether you're in the mood for relaxation or excitement, this hotel has it all.
Start your evening at the vibrant bar, where skilled mixologists craft delicious cocktails that will tantalize your taste buds. As the night progresses, head to the hotel's nightclub and dance the night away to the latest beats. If you prefer a more laid-back experience, the shared lounge/TV area is perfect for cozying up with a book or catching up on your favorite shows.
For those seeking ultimate relaxation, indulge in a rejuvenating massage or unwind in the sauna and spa facilities. Pamper yourself with a range of treatments designed to melt away stress and leave you feeling refreshed and revitalized.
If you're in the mood for some fun and entertainment, look no further than the hotel's karaoke facilities. Gather your friends or family and showcase your singing talents in a private and lively setting.
Lastly, don't forget to visit the gift/souvenir shop, where you can find unique mementos to take home as a reminder of your unforgettable stay at Malibu Hotel. With its exceptional range of entertainment facilities, this hotel ensures that every moment of your stay is filled with excitement, relaxation, and endless possibilities.
Stay Active and Refreshed at Malibu Hotel's Sports Facilities
At Malibu Hotel in Vung Tau, Vietnam, we understand the importance of staying active and refreshed during your stay. That's why we offer a range of top-notch sports facilities for our guests to enjoy.
Our state-of-the-art fitness center is equipped with modern exercise machines and equipment, making it the perfect place to maintain your fitness routine. Whether you prefer cardio workouts or strength training, our fitness center has everything you need to stay in shape.
After a challenging workout, take a dip in our outdoor pool to cool off and relax. Surrounded by lush greenery and comfortable lounge chairs, our pool provides a serene setting for a refreshing swim. You can also unwind at our poolside bar, where you can sip on a refreshing cocktail or indulge in a light snack while enjoying the beautiful views.
Best of all, our fitness center is free for all guests, so you can stay active without any additional cost. So why wait? Book your stay at Malibu Hotel and make the most of our fantastic sports facilities to stay fit and refreshed throughout your vacation.
Convenience Facilities at Malibu Hotel: Your Home Away From Home
At Malibu Hotel in Vung Tau, Vietnam, we understand the importance of convenience and comfort during your stay. That's why we offer a range of top-notch facilities to ensure that you feel right at home. Our 24-hour room service is at your disposal, ready to cater to your every need, whether it's a late-night snack or a refreshing drink. Our laundry service and dry cleaning options make it easy for you to keep your clothes fresh and clean throughout your stay. Additionally, our daily housekeeping service ensures that your room is always tidy and inviting.
For your peace of mind, we provide safety deposit boxes to keep your valuables secure. Our concierge is available to assist you with any requests or recommendations you may have, ensuring that you have a hassle-free experience. Stay connected with our complimentary Wi-Fi in all rooms and public areas, allowing you to stay in touch with loved ones or catch up on work. We also have a designated smoking area for guests who prefer to smoke. With our luggage storage service, you can explore the city without worrying about your bags. At Malibu Hotel, we prioritize your convenience and strive to make your stay as comfortable and enjoyable as possible.
Convenient Transport Facilities at Malibu Hotel
At Malibu Hotel in Vung Tau, Vietnam, guests can enjoy a range of convenient transport facilities that make exploring the city and its surroundings a breeze. The hotel offers a ticket service, making it easy for guests to book tours and explore the attractions of Vung Tau. Additionally, the hotel provides a car park onsite, ensuring that guests have a secure and convenient place to park their vehicles. Best of all, the car park is free of charge, allowing guests to save on parking fees and enjoy a hassle-free stay at the hotel.
For those who prefer not to drive, Malibu Hotel also offers a taxi service. Whether guests need a ride to the airport, a nearby attraction, or simply want to explore the city without worrying about navigation, the hotel's reliable taxi service is readily available. With these transport facilities, guests can easily explore Vung Tau and its surrounding areas, making their stay at Malibu Hotel a truly memorable experience.
Indulge in Culinary Delights at Malibu Hotel's Dining Facilities
At Malibu Hotel, guests are treated to a wide range of dining options that cater to all tastes and preferences. Whether you are in the mood for a quick bite or a sumptuous feast, our dining facilities have got you covered.
Start your day off right with our delicious breakfast buffet, offering a variety of both local and international dishes. From freshly baked pastries to made-to-order omelettes, there is something to satisfy every palate. For those who prefer a more casual dining experience, our coffee shop is the perfect spot to relax and enjoy a cup of freshly brewed coffee or indulge in a light snack.
When it comes to lunch and dinner, our restaurant serves up a delectable array of culinary delights. From traditional Vietnamese cuisine to international favorites, our skilled chefs use only the finest ingredients to create mouthwatering dishes that will leave you craving for more. If you prefer the comfort and privacy of your room, our 24-hour room service is available to bring the restaurant experience right to your doorstep.
For guests who prefer to cook their own meals, our shared kitchen is fully equipped with modern appliances and utensils. Whether you want to whip up a quick snack or prepare a full-course meal, you will find everything you need to satisfy your culinary cravings. Additionally, our daily housekeeping ensures that the kitchen is always clean and ready for use.
At Malibu Hotel, we understand that convenience is key. That's why we offer grocery deliveries, so you can stock up on your favorite snacks and beverages without ever leaving the comfort of the hotel. Whether you are planning a romantic dinner for two or a family gathering, our dining facilities provide the perfect setting to create unforgettable dining experiences during your stay at Malibu Hotel in Vung Tau, Vietnam.
Luxurious Room Options at The Malibu Hotel in Vung Tau
Discover a variety of elegant and spacious rooms at The Malibu Hotel, designed to cater to different travel needs and preferences. Choose from the comfortable Premier Twin, offering two single beds, or indulge in the stylish Premier King with a plush King Bed. For families or groups, the Premier Family and Family Suite provide generous space, with options for Queen or King Beds, ensuring everyone has ample room to relax. The Diamond King and Diamond Family rooms are perfect for those seeking a touch of luxury, featuring larger layouts and versatile bedding arrangements. For a more exclusive experience, the Malibu Suite offers a spacious 60 square meters with a luxurious King Bed, ideal for travelers seeking extra comfort. The Premier Plus Room and Premier Queen options provide additional choices with different bed configurations, all within a 40 to 50 square meter space.
Discover the Vibrant Thang Tam Neighborhood in Vung Tau
Nestled in the heart of Vung Tau, the Thang Tam neighborhood offers a vibrant and dynamic atmosphere that is perfect for both leisure and business travelers. Located just a stone's throw away from the stunning coastline, this neighborhood is a haven for beach lovers and water sports enthusiasts.
Thang Tam is known for its beautiful sandy beaches, crystal clear waters, and breathtaking sunsets. Whether you want to soak up the sun, take a refreshing dip in the sea, or try your hand at exciting water activities like jet skiing and parasailing, Thang Tam has it all. The beachfront promenade is lined with charming cafes, seafood restaurants, and local vendors selling delicious street food, making it a delightful place to unwind and indulge in the local cuisine.
In addition to its natural beauty, Thang Tam is also home to a variety of attractions and landmarks. Take a stroll along the picturesque Bai Truoc Park, where you can admire the lush greenery and enjoy panoramic views of the coastline. For history buffs, the Vung Tau Lighthouse is a must-visit, offering a glimpse into the city's colonial past. The neighborhood is also well-connected to the rest of Vung Tau, with easy access to shopping centers, markets, and cultural sites.
Whether you're seeking relaxation, adventure, or a taste of local culture, the Thang Tam neighborhood in Vung Tau has something for everyone. With its stunning beaches, vibrant atmosphere, and proximity to major attractions, it is the perfect destination for an unforgettable getaway.
Convenient Transportation Options from the Nearest Airports to Malibu Hotel in Vung Tau, Vietnam
Located in the vibrant city of Vung Tau, Vietnam, Malibu Hotel is a stunning beachfront property that offers a luxurious and relaxing retreat. For travelers arriving by air, there are several convenient transportation options available to reach the hotel from the nearest airports.
The nearest airport to Vung Tau is Tan Son Nhat International Airport in Ho Chi Minh City, which is approximately a 2-hour drive from Malibu Hotel. Upon arrival, travelers can easily hire a taxi or book a private transfer to reach the hotel. This option provides a hassle-free and comfortable journey, allowing guests to sit back and enjoy the scenic views along the way.
Alternatively, for those looking for a more budget-friendly option, there are also public buses available from Tan Son Nhat International Airport to Vung Tau. The bus journey takes around 3 hours, but it offers an affordable way to travel and experience the local culture. Once in Vung Tau, guests can take a short taxi ride or walk to Malibu Hotel, which is conveniently located in Thang Tam.
No matter which transportation option you choose, the journey to Malibu Hotel from the nearest airports is an opportunity to immerse yourself in the beauty of Vietnam and its stunning coastal landscapes. Upon arrival, guests will be greeted by the warm hospitality and luxurious amenities of Malibu Hotel, making it the perfect choice for a memorable stay in Vung Tau.
Explore the Vibrant Surroundings of Malibu Hotel in Vung Tau
Nestled in the heart of Vung Tau, Malibu Hotel offers easy access to a myriad of landmarks and attractions that will delight every traveler. Just a short stroll away, you'll find Back beach, a picturesque stretch of golden sand where you can soak up the sun or take a refreshing dip in the crystal-clear waters of the South China Sea. For those seeking retail therapy, the nearby Imperial Plaza is a shopper's paradise, offering a wide range of stores and boutiques to explore.
If you're in the mood for some entertainment, look no further than Arena Vungtau, a popular entertainment complex that hosts a variety of thrilling events and performances. Nature lovers will be enchanted by the serene beauty of White Rabbit Park Vung Tau, a tranquil oasis filled with lush greenery and charming walking trails. History buffs can pay their respects at the Vung Tau War Heroes Shrine and the Đài liệt sĩ, two poignant memorials honoring the brave soldiers who fought for Vietnam's independence.
When hunger strikes, head to Quán cơm Thảo Vy, a local eatery known for its delicious Vietnamese cuisine. And if you're traveling by car, rest assured that the convenient Imperial Car Park is just a stone's throw away. Last but not least, don't miss the chance to unwind and relax at Bãi tắm Biển Đông, a beautiful beach where you can enjoy a leisurely stroll along the shoreline or simply bask in the breathtaking sunset views. With so much to see and do in the vicinity, Malibu Hotel is the perfect base for exploring the vibrant surroundings of Vung Tau.
Convenient Public Transport Stations near Malibu Hotel in Vung Tau, Vietnam
Located in the vibrant coastal city of Vung Tau, Vietnam, Malibu Hotel offers easy access to various public transport stations, ensuring convenient and hassle-free travel for its guests. One of the key transport hubs in the area is the Vung Tau Bus Terminal, located just a short distance away from the hotel. This terminal serves as a major transportation hub, connecting Vung Tau with other cities and towns in Vietnam. From here, guests can catch buses to explore the beautiful attractions of Vung Tau, such as the renowned Back Beach and Front Beach, or venture further to discover the stunning landscapes of the surrounding areas.
A Gastronomic Adventure Awaits
Malibu Hotel's prime location offers a plethora of dining options just steps away. Indulge in a feast at Kangz Buffet BBQ & Hotpot, where you can savor a wide variety of grilled meats and fresh seafood. For those craving authentic Vietnamese cuisine, Van Chai Restaurant is a must-visit, serving up delectable local dishes bursting with flavors. Sushi lovers can head to Sushi Tokyo Restaurant, known for its mouthwatering rolls and sashimi. Goodlife Vegetarian Restaurant caters to those seeking healthy and flavorful plant-based options. If you're in the mood for some local specialties, don't miss out on the famous Fat Man Squid noodles or the delectable seafood dishes at GoldenShell Restaurant. Oasky 36 offers a laid-back ambiance and a diverse menu featuring both Vietnamese and international cuisine. BOHO FOOD & BEER is the perfect spot to unwind with a cold drink and enjoy a delicious meal. For a taste of Indian flavors, Benaras Masala Bay, Indian Restaurant (Vung Tau) is a must-visit, offering a range of aromatic curries and tandoori delights. Lastly, UNIC Restaurant & Lounge is the place to be for a sophisticated dining experience with a fusion of Asian and Western cuisines. With such a diverse array of culinary options, your taste buds are in for a treat during your stay at Malibu Hotel.
Shop 'til You Drop in Vung Tau
Located in the heart of Vung Tau, Malibu Hotel is surrounded by a plethora of shopping landmarks that are sure to delight any shopaholic. Just a stone's throw away is the vibrant Vung Tau Market (Cho Vung Tau), where you can immerse yourself in the local culture and find a wide variety of fresh produce, handicrafts, and souvenirs. For a more modern shopping experience, head over to the nearby Imperial Plaza Shopping Center, where you'll discover a range of fashion boutiques, electronics stores, and specialty shops. And if you're looking for a one-stop shopping destination, Lotte Mart Vung Tau is within walking distance, offering a vast selection of groceries, household items, and international brands. With these fantastic shopping landmarks just moments away, Malibu Hotel is the perfect base for a retail therapy getaway in Vung Tau.
Affordable Luxury at Malibu Hotel in Vung Tau
Nestled in the picturesque coastal city of Vung Tau, Malibu Hotel offers a luxurious stay at an affordable price. With an average room rate of just $90, Malibu Hotel provides exceptional value for money, especially when compared to the average price of a hotel room in Vung Tau, which is $88.
At Malibu Hotel, guests can indulge in the comforts of spacious and elegantly designed rooms, complete with modern amenities and stunning views of the city or the ocean. The hotel boasts a range of room options to cater to different budgets and preferences, ensuring that every guest can find their perfect sanctuary. Whether you choose a cozy Standard Room or opt for the ultimate luxury of a Suite, you can expect impeccable service and a truly memorable stay.
With its prime location near the beach and popular attractions, Malibu Hotel is the ideal choice for both leisure and business travelers. Take a refreshing dip in the sparkling outdoor swimming pool, unwind with a rejuvenating spa treatment, or savor delectable dishes at the hotel's on-site restaurant. The friendly and attentive staff are always ready to assist you, ensuring that your stay is nothing short of exceptional.
Experience affordable luxury at Malibu Hotel in Vung Tau and make your visit to this charming city truly unforgettable. Book your stay today and discover why this hotel is a favorite among travelers seeking a blend of comfort, convenience, and affordability.
An Unforgettable Stay at Malibu Hotel
With its clean and beautiful rooms, helpful staff, and delicious food, Malibu Hotel has left a lasting impression on its guests. The hotel's prime location and excellent service have also received rave reviews. Guests have particularly enjoyed the very good breakfast served at the hotel. The pool area with its cool bar, the well-equipped gym, and the comfortable rooms have all contributed to a memorable stay. The friendly and kind staff have made guests feel welcome and at home. With its great location, cleanliness, and friendly service, Malibu Hotel comes highly recommended for a truly enjoyable stay.
Exceptional Customer Ratings at Malibu Hotel
With an impressive overall rating of 9.0, Malibu Hotel in Vung Tau, Vietnam has garnered a reputation for providing exceptional service and comfort to its guests. This hotel truly knows the value of delivering an unforgettable experience, as reflected in its outstanding ratings across various categories. Guests have praised the hotel for its excellent value for money, with a remarkable rating of 8.9. This means that visitors can enjoy top-notch facilities and services without breaking the bank, making Malibu Hotel an ideal choice for budget-conscious travelers.
When it comes to facilities, Malibu Hotel shines with an impressive rating of 8.9. Guests have raved about the hotel's well-maintained amenities, including a swimming pool, fitness center, and spa, ensuring that every aspect of their stay is nothing short of extraordinary. The hotel's commitment to cleanliness is also evident, with a rating of 9.3 in this category. Guests can rest assured that their rooms will be spotless and hygienic, providing a comfortable and worry-free environment throughout their stay.
One of the standout features of Malibu Hotel is its convenient location, which has earned it a rating of 8.9. Situated in the heart of Vung Tau, guests have easy access to popular attractions, shopping centers, and dining options. Whether guests wish to explore the city's vibrant nightlife or relax on the nearby beach, everything is just a stone's throw away from this centrally located hotel.
Last but not least, the staff performance at Malibu Hotel is truly commendable, with a rating of 9.2. Guests have consistently praised the hotel's friendly and attentive staff, who go above and beyond to ensure that every guest's needs are met. From the moment of arrival to the time of departure, the dedicated team at Malibu Hotel strives to provide a personalized and memorable experience for each and every guest.
In summary, Malibu Hotel in Vung Tau, Vietnam has received exceptional customer ratings across the board. With its excellent value for money, impressive facilities, impeccable cleanliness, convenient location, and outstanding staff performance, this hotel is a top choice for travelers seeking a memorable and enjoyable stay.
Exceptional9.1
Facilities
Exceptional9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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The staff at this hotel has been highly praised by guests for its friendliness and helpfulness. The rooms are also noted for their cleanliness and comfort, while the hotel's convenient location provides easy access to the beach, restaurants, and supermarket, making it a great base for exploring the city. Guests also rave about the delicious breakfast, which offers a variety of high-quality ingredients and beautiful presentation.
Some guests have mentioned that the bathrooms need improvement in terms of cleanliness.
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Although the rooms are not particularly special, the breakfast buffet is truly an impressive highlight. It offers a diverse range of dishes with excellent flavors, even richer than Grand Ho Tram. I was particularly impressed with the creamy pasta that my children really loved, and the white porridge with a variety of toppings. Regarding beach services, the hotel provides shuttle transportation and offers chairs and private tents for hotel guests, but this only operates during certain afternoon hours. If walking, the beach is about 500 meters from the hotel. At the time I visited, the Back Beach Park was under construction, making travel a bit difficult. The hotel's parking lot is quite small, and the road down is somewhat narrow, which can be inconvenient for guests using their own vehicles. Overall, this is a place worth staying for families with children.
Kính chào Chị Phương, Lời đầu tiên, thay mặt Ban Giám Đốc khách sạn Malibu xin cám ơn Chị đã dành thời gian đóng góp ý kiến về những trải nghiệm dịch vụ của anh tại Malibu. Với mong muốn đem lại cho khách hàng sự hài lòng nhất về dịch vụ cũng như cơ sở vật chất, đội ngũ nhân viên Malibu luôn cố gắng để hoàn thiện mình hơn nhằm nâng cao chất lượng dịch vụ cũng như đem đến những trải nghiệm tốt nhất cho khách hàng. Chúng tôi thực sự vui mừng khi biết được Chị và gia đình đã có trải nghiệm tuyệt vời tại Malibu. Những lời khen của Chị là nguồn động viên to lớn cho đội ngũ nhân viên khách sạn cố gắng hoàn thiện hơn nữa dịch vụ cung cấp đến khách hàng. Một lần nữa xin thay mặt toàn thể nhân viên khách sạn Malibu cám ơn gia đình Chị đã đến lưu trú tại khách sạn, hy vọng sẽ lại được đón tiếp gia đình trong những dịp sắp tới. Mến chúc Chị và gia đình nhiều sức khỏe. Trân trọng.
This review is dedicated to Agoda. I booked a premier King room (1 large double bed) and completed the payment, but Agoda sent the booking to the hotel as a room with 2 single beds (Twin). The hotel contacted them but still received no response from Agoda. The hotel front desk staff were very helpful and supportive because the hotel was fully booked over the weekend, and I didn't want to complicate things, so I had to stay in the twin room. I have stayed at this hotel many times; everything is okay, from the services, staff, to the delicious breakfast with many options.
Kính chào Quý khách, Lời đầu tiên, thay mặt Ban Lãnh Đạo cùng toàn thể nhân viên Khách sạn Malibu, chúng tôi xin gửi lời cảm ơn chân thành đến Quý khách khi đã lựa chọn Malibu là điểm dừng chân trong chuyến nghỉ dưỡng vừa qua tại Thành phố Vũng Tàu. Với quan niệm về chất lượng dịch vụ tại Malibu là luôn quan tâm một cách tỉ mỉ từ những tiêu chí phục vụ nhỏ nhất trong suốt thời gian khách lưu trú tại Khách sạn. Chúng tôi rất lấy làm tiếc vì sự cố nhỏ ảnh hưởng đến trải nghiệm trong quá trình lưu trú của Quý khách. Một lần nữa xin thay mặt toàn thể nhân viên khách sạn Malibu cám ơn Quý khách đã đến lưu trú tại khách sạn, hy vọng sẽ lại được đón tiếp Quý khách trong những dịp sắp tới với những trải nghiệm thật sự trọn vẹn tại Malibu Kính chúc sức khỏe Quý khách.
I stayed at the hotel for two nights and was generally satisfied. The hotel has some commendable aspects: a convenient location right next to the Tam Thang Tower, only about 200m from the beach with free scheduled shuttle service to the beach, a clean swimming pool, a billiards and foosball table for entertainment, a delicious and varied breakfast buffet, a beautiful hotel room with fully new equipment and very friendly and helpful MALE staff with smiles. However, the hotel needs improvement: the FEMALE staff, especially at the reception area, don't smile when interacting with guests. The staff offering welcome drinks need critical re-training, she was very impolite.
Dear Mr. Khoi, On behalf of The Malibu Hotel Management, we would like to sincerely thank you for choosing to stay with us and for taking the time to share your detailed feedback. We are delighted to know that you were satisfied with our location, facilities, breakfast buffet, room quality, and the friendliness of our staff. At the same time, we sincerely apologize that the service attitude of some staff members, did not meet your expectations. Your comments are very important to us and have been shared with the relevant departments. We are reinforcing service attitude and hospitality training to ensure all guests are greeted with warmth, professionalism, and genuine smiles at all times. We truly appreciate your feedback and hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Best regards.
This hotel has great location to Back Beach, it is a short walk and much more pleasant than being on the main road. We had great views from our room and the AC actually adjusts to your preferred temperature (some hotels ACs are not adjustable). The room was set-up comfortably with a nice size desk, couch and ample outlets with three prongs around the room to charge your devices. The shower has enclosed door, as well as auto frosted glass to choose exclusive privacy or not. The refrigerator is cold and holds a lot even though it’s small. The unbelievable breakfast was worth the extra fees. And to top it off, their Wifi is truly 5G connection.
940 meters to public transportation
350 meters to the beach
Currency exchange
Free Wi-Fi in all rooms!
“Very satisfied”
I have known Malibu for a long time, but this is the first time I have had the chance to experience it at the hotel. My first impression is that the staff are very enthusiastic and welcoming, the check-in and check-out process is very quick. Our family arrived early around noon, but we were still assisted with a room right away. The lobby is very spacious and comfortable with many seats, the hotel room is spacious too, with two beds but each 1.4 meters wide, which is very comfortable. The amenities in the room are quite minimalist, especially the bathroom area, which creates a feeling of openness and not stuffiness. There is a small balcony, but it is locked for safety reasons. I didn't really like this because sometimes I want to open the door to let in the breeze, so the hotel should consider making a window or allowing guests to open the balcony door. The fifth-floor pool is excellent, clean, and the water is not too cold; if the water could be a bit warmer, it would be even better. The hotel is close to the beach, which can be reached by walking or by shuttle. On the beach, there are chairs and umbrellas from the hotel, and there are staff to help take care of our things, so we can enjoy the sea freely. The breakfast buffet has many delicious dishes. Overall, even though it was my first experience, I am very satisfied. I will definitely return to this hotel next time.
Kính chào Chị Hân, Lời đầu tiên, thay mặt Ban Giám Đốc khách sạn Malibu xin cám ơn Chị đã dành thời gian đóng góp ý kiến về những trải nghiệm dịch vụ của Chị tại Malibu. Với tiêu chí cung cấp cho khách hàng những dịch vụ tốt nhất và đặt sự hài lòng của khách hàng lên hàng đầu, đội ngũ Malibu luôn cố gắng hết mình để ngày càng nâng cao chất lượng dịch vụ cũng như cơ sở vật chất của khách sạn. Do đó góp ý của Chị là rất có giá trị để khách sạn Malibu có thể hoàn thiện hệ thống của mình. Về vấn đề cửa ban công, do vấn đề mùa mưa và côn trùng bên ngoài, các cửa ban công sẽ được khóa lại để đảm bảo vấn đề sức khỏe cho khách hàng. Khách sạn Malibu thành thật xin lỗi về sự bất tiện này, bên cạnh đó, phía khách sạn sẽ cố gắng nâng cao dịch vụ của mình hơn nữa để đem đến cho khách hàng trải nghiệm tốt hơn. Hy vọng sẽ được đón tiếp Chị vào những dịp sau khi Chị du lịch đến Vũng Tàu. Chúc Chị và gia đình thật nhiều sức khỏe.