Newly renovated
2024
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Awarded as a top choice of Agoda travelers in 2024.

Mercure Koh Chang Hideaway

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

111,1 Moo Koh Chang Tai Amphur Koh Chang, Bai Lan Bay, Koh Chang, Thailand, 23170

Highlights

Highly rated by business travelers

Full-sized bathtubs

Highly rated by family travelers

Good for family with young children , suitable facility.
Highly rated by couple travelers

Good hotel for couples

We spent a week here and had a great resort experience.

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Escape to a tranquil resort on a private beach. Enjoy stunning views from modern Thai-style rooms. Relax by the pool, indulge in spa treatments, or savor meals at the on-site restaurant. Experience luxury and serenity at Mercure Koh Chang Hideaway. Experience Bai Lan Bay's picturesque beaches and lush tropical surroundings at the luxurious Mercure Koh Chang Hideaway. The resort offers a private beach, a pool with stunning views, and a stylish bar. Enjoy free Wi-Fi and refreshing air conditioning in the well-equipped rooms. Take a short walk to the breathtaking Lonely Beach and discover nearby attractions for an unforgettable vacation for two. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Koh Chang every 5 minutes on Agoda.com
Room comfort and quality 8.6
Service 8.6
Cleanliness 8.5
Facilities 8.4

Based on 5,518 verified reviews

Room comfort and quality score out of 10
Service score out of 10
Cleanliness score out of 10
Facilities score out of 10
Value for money score out of 10
Location score out of 10
  • "It was the perfect place to relax, enjoy nature, and unwind."
  • "Our rooms were very nice, and we had excellent sleep."
  • "This is a great and peaceful hideaway, right on the beach."
  • "Nice hotel, nice staff, very good gym & perfect breakfast"
  • "It’s Definitely a good hotel, good service, big room."
See map

7.8Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Mu Ko Chang National Park View Point
3.7 km
Kai Bae Beach
4.0 km
Ban Chang Thai - Elephant Camp
7.8 km
Klong Plu Waterfall
8.3 km
White Sand Beach
11.9 km
Closest landmarks
Muay Thai
280 m
Tree Top Adventure Park Koh Chang
310 m
Bai Lan Bay
380 m
BB GYM
1.3 km
Buddy Drugstore
1.4 km

Good to know

Value for money8.3
Distance to city center12 km
Location rating7.8
Nearest airportTrat Airport (TDX)
Distance to airport32.7 km

Select your room

1/18

Deluxe Ocean View Room with 1 King Bed

52 m²/560 ft²
Max 3 adults
1 king bed

8.3

Excellent

Room comfort
Ocean view
1/18

Deluxe Pool Access Room

50 m²/538 ft²
Max 3 adults
2 single beds or 1 king bed

8.3

Excellent

Room comfort
Pool view
1/18

Pool Villa with King Bed

123 m²/1324 ft²
Max 3 adults
1 king bed

8.4

Excellent

Room comfort
Garden view
1/14

Superior Room with 1 King Size Bed

50 m²/538 ft²
Max 3 adults
1 king bed

8.0

Excellent

Room comfort
Garden view
1/13

Deluxe Room With 2 Single Beds, Ocean View

52 m²/560 ft²
Max 3 adults
2 single beds
Ocean view
1/12

Deluxe Room With 1 Kingsize Bed, Garden Side

52 m²/560 ft²
Max 2 adults
1 king bed

8.6

Excellent

Room comfort
Garden view
1/10

Superior Room With 2 Single Beds

50 m²/538 ft²
Max 3 adults
2 single beds

8.4

Excellent

Room comfort
Garden view
1/10

Deluxe Room With 2 Single Bed, Garden Side

52 m²/560 ft²
Max 2 adults
2 single beds
Garden view
1/7

Standard Room with 2 Single Beds

24 m²/258 ft²
Max 3 adults
2 single beds
1/6

Standard room with 1 king bed

24 m²/258 ft²
Max 3 adults
1 king bed
Preferred by Couples

8.0

Excellent

Room comfort

Frequently asked questions

Start off your holiday with Mercure Koh Chang Hideaway's offered cuisine and dining options which includes a range of options such as Asian cuisine, International cuisine,and Buffet in restaurant for you to select from.

You can enjoy your stay at Mercure Koh Chang Hideaway all the more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening far better.

Yes! Mercure Koh Chang Hideaway offers hot water linen and laundry washing at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

While staying at Mercure Koh Chang Hideaway, kick start your getaway by discovering the nearest attractions that are within walking distance to the property which include Tree Top Adventure Park Koh Chang and Bai Lan Bay.

Mercure Koh Chang Hideaway expects a security deposit upon check-in. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Mercure Koh Chang Hideaway's most popular month where verified tourists have stayed the most is in April.

Past guests that stayed at Mercure Koh Chang Hideaway have given this property a rating of 8.579 for its exceptional service as the major highlight for their stay.

Past local travelers that have stayed at this property have given Mercure Koh Chang Hideaway an average rating of 9.0. You can look up on more specific customer ratings, and responses for this property down in the review section.

Mercure Koh Chang Hideaway’s local neighborhood is Bai Lan Bay which consists of popular restaurants such as Bailan Cafe, J&K Restaurant, and Lisca Beach.

The nearest airport to Mercure Koh Chang Hideaway is Trat Airport, 33.0 km away.

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More about Mercure Koh Chang Hideaway

More about Mercure Koh Chang Hideaway

Escape to Tranquility at Mercure Koh Chang Hideaway

Nestled in the serene island of Koh Chang, Thailand, Mercure Koh Chang Hideaway is a 4-star hotel that offers a peaceful retreat amidst lush tropical surroundings. With its convenient location just 10 kilometers from the city center, this hidden gem provides a perfect blend of tranquility and accessibility. Upon arrival, guests are welcomed with warm hospitality and a seamless check-in experience. Check-in time starts from 03:00 PM, allowing ample time for travelers to settle in and start their relaxing getaway. The hotel boasts a total of 141 well-appointed rooms, ensuring a comfortable stay for every guest. Each room is thoughtfully designed with modern amenities and a touch of Thai elegance, providing a cozy sanctuary to unwind after a day of exploration. Mercure Koh Chang Hideaway is a haven for families with children. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge. This makes it an ideal destination for a memorable family vacation, where parents can create lasting memories with their little ones without worrying about additional costs. The hotel's friendly staff is always ready to cater to the needs of families, ensuring a delightful stay for guests of all ages. Built in 2007 and last renovated in 2017, Mercure Koh Chang Hideaway showcases a harmonious blend of contemporary design and traditional Thai elements. The hotel's architecture and interiors reflect the island's natural beauty, creating a soothing ambiance that instantly transports guests to a state of relaxation. With its serene atmosphere and stunning surroundings, this hotel is a perfect choice for travelers seeking a peaceful escape. For those who wish to explore beyond the hotel's premises, Mercure Koh Chang Hideaway offers convenient access to the island's attractions. The airport is just 60 minutes away, allowing for a smooth journey to and from the hotel. Whether you're looking to indulge in water sports, explore the island's vibrant nightlife, or simply unwind on pristine beaches, this hotel serves as an excellent base for your adventures. Escape to tranquility and immerse yourself in the beauty of Koh Chang at Mercure Koh Chang Hideaway. With its comfortable rooms, family-friendly policies, and serene ambiance, this 4-star hotel ensures a memorable and rejuvenating stay for all guests.

Relaxation and Entertainment at Mercure Koh Chang Hideaway

Discover a sanctuary of leisure and entertainment at Mercure Koh Chang Hideaway, where guests can unwind and enjoy a variety of amenities designed for ultimate relaxation. Indulge in soothing massages and rejuvenating spa treatments that melt away stress, or soak in the warm comfort of the hot tub after a day of exploration. For those seeking a tranquil escape, the beautifully maintained garden offers a peaceful retreat amidst lush greenery. In the evenings, guests can gather at the lively bar to savor refreshing drinks and unwind in a vibrant atmosphere. For added fun, the hotel features a karaoke lounge, perfect for singing your heart out with friends or fellow travelers. Whether you're looking to relax, socialize, or enjoy some lively entertainment, Mercure Koh Chang Hideaway provides a perfect blend of amenities to make your stay memorable.

Stay Active and Energized at Mercure Koh Chang Hideaway

Mercure Koh Chang Hideaway offers an impressive range of sports facilities that will keep you active and energized throughout your stay. Dive into the refreshing waters of the indoor and outdoor pools, perfect for a leisurely swim or invigorating laps. For those who prefer to stay dry, the well-equipped fitness center provides state-of-the-art equipment to help you stay in shape during your vacation. If you're a water sports enthusiast, you're in for a treat. Mercure Koh Chang Hideaway offers a variety of non-motorized water sports activities that are sure to get your adrenaline pumping. Take advantage of the crystal-clear waters and explore the vibrant marine life through diving and snorkeling adventures. The hotel's private beach is the perfect spot to relax and soak up the sun, or you can head to the poolside bar for a refreshing drink while enjoying the picturesque views. With free access to the fitness center, you can maintain your workout routine even while on holiday. Whether you prefer cardio exercises or strength training, the fitness center has everything you need to stay active. So, whether you're a fitness enthusiast, a water sports lover, or simply looking to relax by the pool or beach, Mercure Koh Chang Hideaway has the perfect sports facilities to cater to all your needs.

Convenience Facilities at Mercure Koh Chang Hideaway

Experience a seamless stay at Mercure Koh Chang Hideaway with a range of thoughtful convenience facilities designed to enhance your comfort and security. Enjoy the ease of free Wi-Fi available in all rooms and public areas, keeping you connected whether you're relaxing in your room or exploring the vibrant surroundings. For added peace of mind, safety deposit boxes are provided to safeguard your valuables, while daily housekeeping ensures your accommodation remains clean and inviting throughout your stay. For your convenience, the hotel offers room service to cater to your dining needs and a designated smoking area for those who wish to smoke comfortably. Luggage storage facilities are available to help you manage your belongings before check-in or after check-out, making your travel experience hassle-free. Mercure Koh Chang Hideaway is committed to providing all the essential amenities to ensure a relaxing, secure, and enjoyable stay.

Convenient Transport Facilities at Mercure Koh Chang Hideaway

Mercure Koh Chang Hideaway offers a range of transport facilities designed to make your stay seamless and enjoyable. Guests can easily explore the stunning surroundings through organized tours arranged by the hotel, providing an effortless way to discover the beauty of Koh Chang. For those arriving by car, the hotel features an onsite car park that is free of charge, ensuring convenient and secure parking during your stay. Additionally, guests can avail themselves of reliable taxi services, offering flexible transportation options to explore the island or reach nearby attractions with ease. Whether you're here for relaxation or adventure, the hotel's transport facilities are tailored to enhance your experience and make your visit hassle-free.

Luxurious and Comfortable Room Facilities at Mercure Koh Chang Hideaway

Experience ultimate comfort in the well-appointed rooms of Mercure Koh Chang Hideaway, where every detail is designed for your relaxation. Each room features air conditioning to keep you cool, along with blackout curtains that ensure a restful sleep. Enjoy modern entertainment with a television equipped with satellite and cable channels, as well as in-house movies for your entertainment. Stay refreshed with complimentary bottled water, a refrigerator, and a coffee/tea maker, perfect for starting your day or unwinding after a day of exploration. The rooms also come with thoughtful amenities such as bathrobes, toiletries, a hair dryer, linens, and towels to enhance your stay. Step out onto the balcony or terrace to take in the scenic views, or catch up on the daily news with the provided newspaper. For your convenience, the rooms are equipped with a mini bar and all the essentials to ensure a comfortable and enjoyable stay at Mercure Koh Chang Hideaway.

Indulge in a Culinary Delight at Mercure Koh Chang Hideaway

At Mercure Koh Chang Hideaway, dining is an experience that will tantalize your taste buds and satisfy your cravings. With a variety of dining facilities available, you can indulge in a culinary delight throughout your stay. Start your day with a scrumptious breakfast buffet, offering a wide array of choices to suit every palate. From freshly baked pastries to tropical fruits, there is something for everyone. The continental breakfast option ensures that you have a hearty and fulfilling meal to energize your day. For lunch and dinner, head to the on-site restaurant where you can savor a delectable selection of local and international cuisine. The restaurant's cozy ambiance and attentive service create the perfect setting for a memorable dining experience. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service, ensuring that you can enjoy a delicious meal at any time. If you're in the mood for a barbecue, make use of the BBQ facilities available at the hotel. Gather with friends and family, and enjoy a fun-filled evening grilling your favorite meats and vegetables. The daily housekeeping service ensures that the facilities are always clean and ready for use. At Mercure Koh Chang Hideaway, dining is not just about satisfying hunger, but also about creating unforgettable memories. Indulge in the culinary delights offered and experience a truly remarkable stay.

Unwind in Comfort: Room Offerings at Mercure Koh Chang Hideaway

At Mercure Koh Chang Hideaway, a variety of thoughtfully designed room types await to cater to your every need, ensuring a memorable stay in the beautiful Koh Chang. The Deluxe Pool Access Room, a spacious 50 square meters, offers the perfect blend of comfort and convenience with options for either 2 Single Beds or 1 King Bed, allowing you to slip into the refreshing pool at your leisure. For those seeking a breathtaking view, the Deluxe Ocean View Room presents a stunning panorama of the sea from its 52 square meters, featuring a plush King Bed, setting the stage for a romantic getaway or a serene escape. For guests desiring the ultimate in privacy and space, the Pool Villa with a King Bed spans an impressive 123 square meters, offering a luxurious retreat surrounded by nature. The Superior Rooms, both with 1 King Size Bed and 2 Single Beds, provide a cozy yet elegant atmosphere, each at 50 square meters, perfect for families or friends traveling together. Additionally, the Standard Rooms, available with either 1 King Bed or 2 Single Beds, provide a comfortable and affordable option for those looking to explore the island without compromising on quality. Booking these exquisite rooms through Agoda not only guarantees the best prices available but also offers a hassle-free experience, allowing you to focus on what truly matters—enjoying your stay at this tropical paradise.

Discover the Tranquility of Bai Lan Bay in Koh Chang

Nestled on the picturesque island of Koh Chang in Thailand, Bai Lan Bay is a hidden gem that offers a serene and tranquil escape from the hustle and bustle of everyday life. With its pristine white sandy beaches, crystal-clear turquoise waters, and lush tropical surroundings, Bai Lan Bay is a paradise for nature lovers and beach enthusiasts alike. This secluded bay is located on the southern tip of Koh Chang, making it a peaceful and secluded haven away from the crowds. Whether you're looking to relax on the beach, take a dip in the warm waters, or explore the vibrant marine life through snorkeling or diving, Bai Lan Bay has something for everyone. In addition to its natural beauty, Bai Lan Bay is also home to a variety of dining options, ranging from local seafood restaurants to international cuisine. After a day of exploring, you can unwind with a refreshing cocktail at one of the beachfront bars and watch the sun set over the horizon. With its tranquil atmosphere and stunning natural surroundings, Bai Lan Bay is the perfect destination for a rejuvenating getaway in Koh Chang.

Traveling to Mercure Koh Chang Hideaway from Nearby Airports

Traveling to Mercure Koh Chang Hideaway from nearby airports is a breeze, allowing you to quickly immerse yourself in the beauty of Koh Chang, Thailand. The closest airport to the resort is Trat Airport, which is approximately a 45-minute drive away. Upon arrival, you can easily arrange for a taxi or private transfer to take you directly to Mercure Koh Chang Hideaway. The scenic journey will take you through picturesque landscapes, showcasing the natural wonders of the island. Alternatively, if you are arriving at Suvarnabhumi International Airport in Bangkok, you have the option of taking a domestic flight to Trat Airport. Several airlines operate daily flights, making it a convenient and time-saving choice. Once you land at Trat Airport, you can choose from various transportation options to reach the resort. Taxis, shared minibusses, and private transfers are readily available, ensuring a hassle-free journey. As you make your way to Mercure Koh Chang Hideaway, you'll be enchanted by the island's lush greenery, crystal-clear waters, and serene atmosphere. The resort's location in Bai Lan Bay offers a tranquil escape, away from the hustle and bustle of city life. Whether you choose to arrive via Trat Airport or Suvarnabhumi International Airport, the journey to Mercure Koh Chang Hideaway sets the stage for an unforgettable vacation in Koh Chang, Thailand.

Experience Thrills and Tranquility at Mercure Koh Chang Hideaway

Nestled amidst the lush tropical landscape of Koh Chang, Mercure Koh Chang Hideaway offers a perfect blend of excitement and relaxation. Located near some of the island's most popular landmarks and attractions, this hotel is an ideal choice for both adventure seekers and those seeking a peaceful retreat. For those looking to unleash their inner warrior, Muay Thai is just a stone's throw away from the hotel. Immerse yourself in the rich cultural heritage of Thailand and learn the art of this ancient martial art form. Whether you are a beginner or an experienced fighter, the trainers at Muay Thai will guide you through the techniques and help you improve your skills. Feel the adrenaline rush as you engage in intense training sessions and witness thrilling matches. If you prefer a different kind of adventure, head to Tree Top Adventure Park Koh Chang. This exhilarating park offers a range of thrilling activities for all ages. Swing through the treetops on zip lines, navigate challenging rope courses, and test your balance on the high wire bridges. With various levels of difficulty, there's something for everyone, from adrenaline junkies to families seeking a fun-filled day out. For those seeking a serene escape, Bai Lan Bay is just a short distance from the hotel. This picturesque beach is known for its crystal-clear waters, powdery white sand, and tranquil atmosphere. Take a leisurely stroll along the shoreline, soak up the sun, or simply unwind with a book under the shade of a palm tree. The gentle waves and breathtaking views make Bai Lan Bay the perfect spot to rejuvenate and recharge. At Mercure Koh Chang Hideaway, you'll have the best of both worlds - thrilling adventures and peaceful moments of relaxation. Whether you choose to immerse yourself in the world of Muay Thai, conquer the treetops at the adventure park, or simply bask in the beauty of Bai Lan Bay, this hotel's surrounding landmarks and attractions offer something for everyone.

A Gastronomic Adventure Awaits

Mercure Koh Chang Hideaway is surrounded by an array of enticing dining options that will take your taste buds on a gastronomic adventure. Just a stone's throw away, Lisca Beach offers a beachfront dining experience, where you can savor delicious seafood while enjoying the stunning views of the ocean. J&K Restaurant is another nearby gem, known for its authentic Thai cuisine and warm hospitality. For those craving a taste of home, Steak Bailan is the perfect spot to indulge in mouthwatering steaks and grilled specialties. Panorama View Restaurant offers a breathtaking setting, with panoramic views of the island and a menu featuring both Thai and international dishes. If you're in the mood for fresh seafood, No Name Seafood is a must-visit, serving up an array of delectable seafood dishes in a casual and laid-back atmosphere. Baansanook Restaurant is a hidden gem, offering a fusion of Thai and European flavors in a cozy and charming setting. Bai Lan Bay Restaurant is another favorite among locals and tourists alike, offering a wide range of Thai and international dishes with a stunning beachfront view. Lastly, Tarzan Island and The Bay Restaurant are both worth a visit, with their unique menus and picturesque locations. With such a diverse selection of dining options, Mercure Koh Chang Hideaway is the perfect base for food lovers looking to explore the culinary delights of Koh Chang.

Affordable Luxury at Mercure Koh Chang Hideaway

Escape to the tranquil paradise of Mercure Koh Chang Hideaway without breaking the bank. With an average price of just $47 per night, this luxurious hotel offers exceptional value for money. Compared to the average price of a hotel room in Koh Chang, which stands at $60, Mercure Koh Chang Hideaway provides an affordable option for travelers seeking a high-end experience without the hefty price tag. At Mercure Koh Chang Hideaway, you can indulge in the ultimate relaxation while enjoying the stunning natural beauty of Koh Chang. The hotel boasts elegantly designed rooms that offer modern amenities and breathtaking views of the surrounding lush greenery. With its serene atmosphere and top-notch facilities, including a swimming pool, spa, and fitness center, Mercure Koh Chang Hideaway provides an oasis of tranquility for a truly rejuvenating stay. Whether you're planning a romantic getaway, a family vacation, or a solo adventure, Mercure Koh Chang Hideaway offers a range of room options to suit every budget. From cozy standard rooms to spacious suites, each accommodation is thoughtfully designed to provide comfort and convenience. Book your stay at Mercure Koh Chang Hideaway and experience luxury at an unbeatable price.

A Perfect Retreat for Family Relaxation

Mercure Koh Chang Hideaway is a tranquil haven that comes highly recommended by its guests. Families and friends looking for a peaceful getaway will find this resort to be the perfect choice. The atmosphere is incredibly serene, providing an ideal setting for relaxation. The friendly and attentive staff ensure that every guest feels welcome and well taken care of. The rooms are excellent, offering breathtaking views and are equipped with all the necessary amenities for a comfortable stay. The highlight of the resort is undoubtedly the swimming pool, where guests can unwind and enjoy the picturesque surroundings. Additionally, the hotel's beautiful design and well-maintained facilities make it a true paradise for those seeking a peaceful escape.

A Hidden Gem with Excellent Value and Facilities

Mercure Koh Chang Hideaway is a hidden gem nestled in the beautiful island of Koh Chang, Thailand. With an impressive overall rating of 8.2, this hotel has received high praise from its satisfied guests. One of the standout features is its exceptional value for money, with a rating of 8.2. Guests have consistently appreciated the affordable rates without compromising on quality and comfort. When it comes to facilities, Mercure Koh Chang Hideaway excels with a rating of 8.3. The hotel offers a range of amenities to ensure a memorable stay for its guests. From a stunning outdoor swimming pool surrounded by lush greenery to a well-equipped fitness center, there is something for everyone. Whether you are seeking relaxation or adventure, this hotel has got you covered. The cleanliness of Mercure Koh Chang Hideaway is highly regarded, with a rating of 8.4. Guests have consistently praised the hotel's commitment to maintaining a clean and hygienic environment. From the pristine rooms to the well-maintained public areas, attention to detail is evident throughout the property. The hotel's dedication to cleanliness ensures a comfortable and enjoyable stay for all guests.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Computer station
  • Diving
  • Fishing
  • Fitness center
  • Foot bath
  • Garden
  • Gym/fitness
  • Hot tub
  • Karaoke
  • Massage
  • Pool facilities
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Beam projector
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator unavailable
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids cutlery
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Kettle
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Shower
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Umbrella
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
Restaurants on site
The Bay Restaurant
  • Cuisine: American
  • Menu: Buffet, A-la-carte

Location

111,1 Moo Koh Chang Tai Amphur Koh Chang, Bai Lan Bay, Koh Chang, Thailand, 23170

Very good7.8

Location

Airports
  • Trat Airport (TDX)
    32.7 km
  • U-Tapao International Airport (UTP)
    160.8 km 5.0 hour drive
Hospital or clinic
  • Buddy Drugstore
    1.4 km
Convenience store
  • 7 Eleven
    2.3 km
Cash withdrawal
  • ATM
    1.4 km

What's nearby

Popular landmarks
  • Mu Ko Chang National Park View Point
    3.7 km
  • Kai Bae Beach
    4.0 km
  • Ban Chang Thai - Elephant Camp
    7.8 km
  • Klong Plu Waterfall
    8.3 km
  • White Sand Beach
    11.9 km
  • Ban Kwan Chang
    14.2 km
Nearby landmarks
  • Muay Thai
    280 m
  • Tree Top Adventure Park Koh Chang
    310 m
  • Bai Lan Bay
    380 m
  • BB GYM
    1.3 km
  • Buddy Drugstore
    1.4 km
  • Himmel Bar Lonely Beach Koh Chang
    1.5 km
  • Tha Nam Beach
    1.9 km
  • BB Divers at Bang Bao Bay
    1.9 km
  • Bang Bao Pier And Fishing Village
    2.4 km
  • Bang Bao Pier
    2.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Breakfast is available at the hotel at an additional charge. Please contact the hotel reception for more information.
  • A security deposit of THB 1000 per night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • Breakfast price (optional for guests who book on Room only rate):
    - THB 460 per adult per meal
    - THB 230 per child per meal
  • Maximum 2 children under 12 years old stay for free if using existing bed. Any additional child will be charged an extra fee.
  • For guests booking a room with breakfast included. one child under 12 years old will receive breakfast free of charge.
    Extra fees for extra beds and breakfast will be collected at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center12 km
  • Travel time to airport (minutes)60
  • Airport transfer fee3500 THB
Extras
  • Breakfast charge (unless included in room price)460 THB
The property
  • Year property opened2007
  • Number of floors3
  • Number of rooms 141
  • Most recent renovation2025
  • Number of restaurants1
  • Number of bars/lounges3
  • License Id / Local Tax ID/ Entity Name33/2565

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Koh Chang Hideaway from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 8.0
  • 9.2
  • 9.2

Most recent

From 4,326 reviews

  • Room comfort and quality score 8.6 out of 10
  • Service score 8.6 out of 10 and is a high score in Koh Chang
  • Cleanliness score 8.5 out of 10
  • Facilities score 8.4 out of 10
  • Value for money score 8.3 out of 10
  • Location score 7.8 out of 10

Review summary

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Hotel staff receives high praise for being excellent and friendly, going above and beyond to assist guests. The peaceful beach with beautiful natural surroundings earns numerous positive comments.

Guests have noted the hotel needs more staff and better organization with some maintenance issues, but also mentioned the need for renovations in certain areas. The hotel's location may be inconvenient for some due to its distance from nearby attractions and surrounding townships.

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Show reviews that mention 

Service

Mentioned in 151 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

Location

Mentioned in 103 reviews
sentiment-positive-indicator
65% Positive
sentiment-negative-indicator
34% Unfavourable

Beach

Mentioned in 100 reviews
sentiment-positive-indicator
67% Positive
sentiment-negative-indicator
33% Unfavourable

Cleanliness

Mentioned in 99 reviews
sentiment-positive-indicator
65% Positive
sentiment-negative-indicator
34% Unfavourable

Pool

Mentioned in 89 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
24% Unfavourable

Breakfast

Mentioned in 75 reviews
sentiment-positive-indicator
74% Positive
sentiment-negative-indicator
25% Unfavourable

Room comfort

Mentioned in 57 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable

Restaurant options

Mentioned in 47 reviews
sentiment-positive-indicator
74% Positive
sentiment-negative-indicator
25% Unfavourable

Value for money

Mentioned in 42 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    SITHIKORN from Thailand
    Couple
    Deluxe Ocean View Room with 1 King Bed
    Stayed 2 nights in April 2026

    “Worth the money spent.”

    This accommodation is worth every penny. The location is conveniently accessible on foot, the rooms are clean and have hot water available, and the sleep quality is comfortable. The staff are helpful and the amenities are complete, making the stay smooth and impressive.

    Reviewed April 18, 2026
    Auto-translated through generative A.I.

    Dear SITHIKORN, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

    Responded April 19, 2026
    Mercure Koh Chang Hideaway
  2. 10.0Exceptional

    Nucharee from Thailand
    Couple
    Deluxe Pool Access Room
    Stayed 2 nights in March 2026

    “Recommended accommodations in Koh Chang.”

    1. The service staff are very good. 2. Convenient, comfortable, spacious, and private. 3. Spa and gym service is good. 4. The food is delicious. 5. The parking and Wi-Fi are very good.

    Reviewed March 09, 2026
    Auto-translated through generative A.I.

    Dear Khun Nucharee, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

    Responded March 10, 2026
    Mercure Koh Chang Hideaway
  3. 10.0Exceptional

    Krisada from Thailand
    Couple
    Deluxe Pool Access Room
    Stayed 1 night in April 2026

    “Exceptional”

    The service staff is good, the accommodation is by the sea, the food is delicious, the price is good, and the room is very clean. Overall, it was great. I was impressed on my first visit.

    Reviewed April 17, 2026
    Auto-translated through generative A.I.

    Dear Krisada, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

    Responded April 18, 2026
    Mercure Koh Chang Hideaway
  4. 9.6Exceptional

    Nun from Thailand
    Couple
    Standard room with 1 king bed
    Stayed 2 nights in May 2026

    “Exceptional”

    The staff are excellent, greeting everyone warmly and are very friendly. The atmosphere is nice, the accommodation is very good, and the room is beautiful. It might be a bit far, but it's definitely worth it. I will definitely return.

    Reviewed May 17, 2026
    Auto-translated through generative A.I.

    Dear Nun, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

    Responded May 19, 2026
    Mercure Koh Chang Hideaway
  5. 10.0Exceptional

    yupayonk from Thailand
    Family with young children
    Deluxe Ocean View Room with 1 King Bed
    Stayed 2 nights in April 2026

    “Beautiful, clean accommodation with a good, peaceful atmosphere.”

    It is a hotel that offers privacy, with beautiful nature, and the staff provides excellent service, all of them are cheerful and friendly.

    Reviewed April 28, 2026
    Auto-translated through generative A.I.

    Dear yupayonk, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

    Responded May 01, 2026
    Mercure Koh Chang Hideaway
Changed to review page 1

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