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9 travelers have booked today.
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8.9
Excellent
3,849 reviews
3,849 reviews
"Clean and comfy,would like to stay here next time !"
"The room was nice and clean."
"Nice location, accessible to other hotels like the Londoner and the Venetian etc."
"The resort is at an excellent location."
"Bathroom is spacious and clean."
8.5
Excellent
Location rating score
MGM COTAI
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Ruins of St. Paul's as well as Hac Sa (Black Sand) Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
9 travelers have booked today.
Value for money | 8.6 |
Distance to city center | 10 km |
Location rating | 8.5 |
Nearest airport | Macau International Airport (MFM) - Macau SAR, China |
Distance to airport | 1.5 km |
Does MGM COTAI have bars on the premises?
Experience your holiday the best way yet with MGM COTAI's bar and poolside bar readily available right in front of your doorstep for whenever you need a drink or two.
Does MGM COTAI offer airport transfer?
MGM COTAI offers airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.
Does MGM COTAI offer spa services?
You can benefit from your stay at MGM COTAI even more by benefiting from the property's available spa services that are offered for all its valuable guests to make your evening or night even better.
Are there ATM on-site at MGM COTAI?
Yes! The benefits of staying at MGM COTAI include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.
What attractions are in close proximty of MGM COTAI that are in walking range?
While remaining at MGM COTAI, start off your holiday break by checking out the nearest points of interest that are within close proximity to the property which include Skycab Cable Car (Wynn Palace), Cotai Strip Resorts, and The Countdown Hotel.
At what time of the year is MGM COTAI most popular?
MGM COTAI's most popular month where verified visitors have stayed the most is in February.
What payment options are accepted at MGM COTAI?
Enjoy the convenience of easy payment at MGM COTAI which accepts up to 7, with payment card options including MasterCard, UnionPay, Cash, American Express, and Visa.
What do travelers love most about MGM COTAI?
Past guests that stayed at MGM COTAI have given this property a rating of 9.178 for its remarkable cleanliness as the primary highlight for their stay.
What is the typical rating that verified Business travelers' have given to MGM COTAI?
Past business travelers that have stayed at this property have given MGM COTAI an average rating of 8.6. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.
Is breakfast offered at MGM COTAI?
Visitors can enjoy breakfast offered with an additional charge of 248 HKD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.
9.6
"Clean and comfy,would like to stay here next time !"
chong
|
April 11, 2023
9.6
"The room was nice and clean."
Jacqueline
|
March 9, 2023
9.6
"Nice location, accessible to other hotels like the Londoner and the Venetian etc."
WAI
|
April 13, 2023
MGM COTAI
Never miss a single attraction in Macau when staying at MGM COTAI. Getting around in Macau is easy when staying at this resort, strategically placed right in the heart of the city. Explore the genuine Macau that most travelers never see, with a stay at MGM COTAI -- located only 6.2 km from Ruins of St. Paul's.
At MGM COTAI, guests are bound to have a stress-free stay. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Taxi and shuttle services provided by the resort make exploring Macau even more convenient.
Guests can enjoy free parking right at the resort. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's tours. Packing light is possible at MGM COTAI thanks to the resort's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by resort.
All rooms at MGM COTAI are designed for comfort. For your comfort, some rooms at the resort are equipped with linen service, blackout curtains and air conditioning. Some rooms at MGM COTAI even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the resort's bar and casino.
Apart from amenities and services, MGM COTAI goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the resort. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the resort's pool.
Sip your favorite cocktail outdoors at the resort's poolside bar. Check out the resort's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the resort's yoga room and hiking trails. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Experience Macau like a true local. Place your bets and hope for wins at Casino at Venetian Macao just 840 m away. Good luck!
Reasons to stay here
Past guests think it’s fantastic, rating it better than 85% of the city’s accommodation.
Get more than you bargain for here, which scores value for money higher than 85% of the city's accommodation.
Past guests love the cleanliness here, ranking it higher than 87% of the city's accommodation.
8.7
Swimming Pool
4 mentions
Food & Dining
2 mentions
Breakfast
2 mentions
View
2 mentions
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Good & Clean Hotel”
Good and clean hotel with excellent services. We were given smoking room but luckily the room is without the smoking smell except strong smoking smell along the passage way right up to thr lift entrance.
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Dear LEE, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon. Best regards, Customer Care
Great night ”
Celebrate birthday wif my girl friend, The little cake is delicious and have a little gift to my girl friend. i am quit surprised
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Dear Shawn, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your great impressions following your recent celebratory stay with us. It really means a lot to us and the entire team. We appreciate your kind comments and hope to celebrate more special occasions with you soon. Best regards, Customer Care
Good value for money and great staff! ”
Although the queue was long when we checked in, the staff who assisted us was very patient and helpful. The room was spacious and well maintained. They also have great room service. The gym was awesome with lots of equipment. However, it isn’t actually in the hotel so it’s kind of hard to locate. We had to ask for direction.
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Dear Yee, Warm greetings from MGM! Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thank you again for your kind comments and business. We hope to serve you again soon. Best regards, Customer Care
Nice Hotel”
We would like to thank you for an amazing stay. The hotel staff was professional and eager to see our needs. They went as far as to extend our check out until 14:00. From the door man to front desk we were immediately cared for. The room was spacious and elegant. No expense was spared. The room opened up to a beautiful skyline view of the Macau Tower. We also appreciate the large TV's and timely deliver from the staff on all of our in house orders. With wide open swimming and spa area the emenities were very relaxing. I personally loved the stainless chair in the spa area. The view while swimming and relaxing was breathtakingly beautiful. I will recommend your hotel and look forward to my next visit. Thank you for catering to our needs and treating us so well
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Dear ROBERTO, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Spacious room with good location”
As mentioned, the room is pretty large and it is conveniently connected with other hotel groups which makes it attractive. The casino is well designed with free drinks with good variety and quality, which is out of my expectations, too.
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Dear WING, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon. Best regards, Customer Care
Exceptional”
Worth the money. Superb experience with MGM cotai. Will definitely go back.
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Dear Mj, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon. Best regards, Customer Care
5 star hotel”
Free upgrade, nice service, everything new and clean
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Dear Chun, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon. Best regards, Customer Care
Helpful staff”
We booked this accommodation almost 1 month before our trip. When we arrive the hotel and check in, the staff told us there is another booking which have the same full name with me but in different choice of room. The staff can’t find my booking which shown in my Agoda account. It’s super terrible coz it’s Chinese New Year holiday and everywhere are fully booked. However the hotel staff keeps helping us on contacting with Agoda. After around 1 hour we finally settled! It’s definitely Agoda’s fault but the hotel still making a very good service to us with apologies. Many thanks to that helpful staff ( but forget to ask his name)!
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Dear CHING, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon. Best regards, Customer Care
High quality hotel”
Very grand and clean hotel, staff are nice. But the price is very expensive too.
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Dear Guest / Guest name, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Very disappointed ”
The hotel has good amenities and the room is spacious and clean. However very disappointed because the window is very dirty and although the view is good, it is impossible to take good pictures. Additionally the hotel guests can only use the swimming pool and not the wet area of sauna and jacuzzi which I consider it a very discriminatory measure. This is the first time I stayed in a 5 star hotel with this arrangement. Will not stay in this hotel again. There are a lot of other good hotels in the same area.
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Exceptional”
Great 👍
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Dear Tsz, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon. Best regards, Customer Care
Long waiting time for check-in ”
Long waiting time for check-in , others aspect are excellent
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Dear kaho, Warm greetings from MGM! Thank you for choosing us for your recent stay and for bringing the issue of long waiting for check in time to our attention. We regret to hear that our service did not meet your expectations and live up to our own high standards. Please rest assured that the highlighted issue was immediately addressed by the management and specialist team of our hotel. We are determined to take any steps necessary to ensure that similar incidents do not happen again in the future. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. Thank you again for taking the time to share your feedback. Takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. We hope to serve you again soon. Best regards, Customer Care
Great Stay ”
It’s clean and comfortable. The staff are very polite and helpful.
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Dear Chun, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon. Best regards, Customer Care
Comfortable hotel but high tech ”
The room was nice and clean, staffs were very polite and helpful. But the basic thing were a bit too high tech, older people may not know how to turn the lights or AC on or off , the switches were not as simple as on and off. Otherwise, everything is good
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Dear Vivian, Warm greetings from MGM! Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thank you again for your kind comments and business. We hope to serve you again soon. Best regards, Customer Care
family friendly ”
we're traveling with my little boy, it's a family friendly hotel with kids tools ready. staffs are friendly and helpful.
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Dear KA, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team. We appreciate your kind comments and hope to serve you again soon. Best regards, Customer Care
Nice hotel”
Reasonable price with great service
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Dear Chit, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon. Best regards, Customer Care
Comfortable room but service is so so”
Overall is good however it took over 15 minutes to check in.
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Dear Ka, Warm greetings from MGM! Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thank you again for your kind comments and business. We hope to serve you again soon. Best regards, Customer Care
Good hotel”
Clean room, nice staff
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Dear Wai, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon. Best regards, Customer Care
why no breakfast included”
why no breakfast included the page said have breakfast included
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Dear wa, Warm greetings from MGM! Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you have provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. We would greatly appreciate the opportunity to further clarify a few details of your experience. As such, please feel free to contact us directly at hotelexperience@mgm.mo. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We look forward to hearing from you soon. Best regards, Customer Care
Very good”
Very clean ; staffs are polite and helpful.
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Dear Kuan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office