MGM COTAI
Never miss a single attraction in Macau when staying at MGM COTAI. Getting around in Macau is easy when staying at this resort, strategically placed right in the heart of the city. Explore the genuine Macau that most travelers never see, with a stay at MGM COTAI -- located only 6.2 km from Ruins of St. Paul's.
At MGM COTAI, guests are bound to have a stress-free stay. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Taxi and shuttle services provided by the resort make exploring Macau even more convenient.
Guests can enjoy free parking right at the resort. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's tours. Packing light is possible at MGM COTAI thanks to the resort's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by resort.
All rooms at MGM COTAI are designed for comfort. For your comfort, some rooms at the resort are equipped with linen service, blackout curtains and air conditioning. Some rooms at MGM COTAI even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the resort's bar and casino.
Apart from amenities and services, MGM COTAI goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the resort. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the resort's pool.
Sip your favorite cocktail outdoors at the resort's poolside bar. Check out the resort's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the resort's yoga room and hiking trails. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Experience Macau like a true local. Place your bets and hope for wins at Casino at Venetian Macao just 840 m away. Good luck!
Reasons to stay here
Past guests think it’s fantastic, rating it better than 82% of the city’s accommodation.
Get more than you bargain for here, which scores value for money higher than 81% of the city's accommodation.
Past guests love the cleanliness here, ranking it higher than 89% of the city's accommodation.
Great staff Great service”
This is the massive entertainment property with great hospitality. First of all the reception staff is very polite with helpul. That is your wonderful hotel experience starts. The hotel room is nice and clean so it will guarantee your comfortable private time. Unlike Las Vegas MGM, the drinks including some beers in the refrigerator are all free. The restaurants in the hotel provides very friendly and professional service. They explained some unfamiliar chinese foods to me. I made my trip with limited budget, but I still enjoyed my stay a lot and every staff members in this hotel treated me like a guest.
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Dear Keiichiro, Warm greetings from MGM! Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Front Office
Nice Hotel”
We would like to thank you for an amazing stay. The hotel staff was professional and eager to see our needs. They went as far as to extend our check out until 14:00. From the door man to front desk we were immediately cared for. The room was spacious and elegant. No expense was spared. The room opened up to a beautiful skyline view of the Macau Tower. We also appreciate the large TV's and timely deliver from the staff on all of our in house orders. With wide open swimming and spa area the emenities were very relaxing. I personally loved the stainless chair in the spa area. The view while swimming and relaxing was breathtakingly beautiful. I will recommend your hotel and look forward to my next visit. Thank you for catering to our needs and treating us so well
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Dear ROBERTO, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Excellent stay”
Thanks for the sweet arrangement for my birthday stay. I have booked for the show in City of Dreams which is just opposite of the hotel. it is very convenient. I would recommend the art tour organized by the hotel. There are a lot of art pieces there.
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Dear Pul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
It was the best and most fabulous hotel I have been so far. The staff were all amazing. ”
MGM has everything. The staff were very knowledgeable and extremely helpful. The facilities are just amazing.
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Dear Francis, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Great Birthday Surprise!!”
Booked MGM Cotai for my boyfriend's birthday last week, and have let the hotel know that we would like some arrangements for that. It was definitely the best birthday arrangement have experienced from a hotel. We entered the room with Happy Birthday balloons on the bed, a lego-made photo frame gift with our life photos inside (the hotel has asked me for photos in advance). And they also greeted us with a mini chocolate cake(yum!), a birthday card and fruits when we return from dinner. Hotel room itself is comfortable and spacious, breakfast buffet is awesome. The only problem is that the receptionist mentioned about the birthday surprise during check-in (out of our surprises), so ask your friend to stay away during check-in. Would definitely recommend whoever would like to celebrate birthday in Macau to stay with MGM Cotai!
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Dear Ching, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
High quality hotel”
Very grand and clean hotel, staff are nice. But the price is very expensive too.
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Dear Guest / Guest name, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Very disappointed ”
The hotel has good amenities and the room is spacious and clean. However very disappointed because the window is very dirty and although the view is good, it is impossible to take good pictures. Additionally the hotel guests can only use the swimming pool and not the wet area of sauna and jacuzzi which I consider it a very discriminatory measure. This is the first time I stayed in a 5 star hotel with this arrangement. Will not stay in this hotel again. There are a lot of other good hotels in the same area.
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Nice place for a business”
Had a very pleasant stay !
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Dear Jong-In, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and we look forward to passing along your compliments to our team members. Your experience means a lot to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Front Office
Excellent”
This is the best hotel in Macau
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Dear Guest, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Front Office
Fantastic Stay !”
Fantastic Stay! Unforgettable Experience! kudos to Jessica Cai who is front dest duty manager,she is friendly and helpful. As I was celebrating my Husband birthday with my family at MGM Cotai, We were offered a free upgrade to a resort suite and the room was spacious. Everything matches up with a five-star hotel expectation. They gave me a very lovely birthday cake and lovely cholocate.The resort room is very big ,the bathroom is great,and the resort great location connecting to the shopping mall and restaurant ! So very convenient,Thank you all for your kindness. I will be definitelly back to your hotel. Finally,There is a staff member at the Tria spa who is impolite and hopes that the hotel will improve next time!
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Dear Yeung, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
There was a little hold up during checkin, but the staff were very professional. ”
very nice, arty hotel. A little problem at check in, but resolved well and a surprise gift from staff was a nice and welcoming.
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Dear Sir/Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Good service and nice room”
The staff that have attended to us provided a really great service. And I think this would really make me go back to them again. Room was nice and chic but it was low floor maybe its due to our last min booking. Overall its highly recommended to stay. Will wish to try other rooms with high floot and nicer views next time.
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Dear Tan, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and we look forward to passing along your compliments to our team members. Your experience means a lot to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Front Office
Exceptional”
its good to me, if i go to macau, i go to mgm hoel cotai again~~^^
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Dear Hyuk, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Quiet , good service, clean and comfortable”
Would help the customer to book the restaurant outside the hotel. The explanation of the CS for food delivery and the spa services. Can upgrade to twin bed room without extra money. Can enjoy the spa facilities even though the services enjoyed for each person is less than the minimum requirements.
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Dea rLIM , Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Front Office
Exceptional”
Pool was closed during the stay in April.
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Dear Yiding, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, Front Office
Good”
swimming pool still under renovation. Disappointed. Buffet breakfast excellent!
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Dear Ho, Warm greetings from MGM! Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Front Office
first timer ”
we arrived at 3:30 pm and there was a long queue checking in. 1) why aren't more staff deployed for checking in or hotel management should improve the checkin process 2) the room was still not available. this was not acceptable. we came back at 10 p.m.. we were upgraded to suite, that's good. but I wonder if that's a compensation for the bad checkin experience or just because the hotel was full. swimming pool was out of service but we were not informed when we made the booking.
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Dear Hay, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Front Office
Excellent”
If you like art and a less crowded hotel, this is the one
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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Front Office
Excellent”
Booked for a double bed, got 2 singles, and were not informed beforehand - - so was it Agoda or the hotel didn’t get it right ?
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Dear Matthew, Warm greetings from MGM! Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Front Office
Normal Experience ”
Wait our room until PM 04:30, and gave us smoking room!!!!! Front office just say non-smoking room were all full. If our request can not be accept at the first time , why don’t let us know earlier. CP值普通，員工服務普通，連最基本要求- 非吸煙房，直接回答已經客滿。
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Dear guest, Warm greetings from MGM! Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Front Office