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MGM MACAU
MGM Macau Grand Room - Bedroom, MGM MACAU in Macau
Entrance, MGM MACAU in Macau
Lobby, MGM MACAU in Macau
Lobby, MGM MACAU in Macau
Interior view, MGM MACAU in Macau
Interior view, MGM MACAU in Macau

Removed from saved list

8.7

Excellent

1,788 reviews

1,788 reviews

Housekeeping10
View6
Swimming Pool2
See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
MGM Casino
40 m
Russian Room
60 m
Six Senses Spa
140 m
One Central Macau Mall
180 m
Mp3
210 m
Popular landmarks
St. Dominic's Church
700 m
Grand Lisboa Casino
710 m
Macao Museum
840 m
Senado Square
1.2 km
Historic Centre of Macau
1.2 km
Closest landmarks
Veuve Clicquot Lounge
60 m
Aba Bar
60 m
Moonwalker Bar
240 m
Cinnebar
350 m
Loyal
420 m

MGM MACAU

Avenida Dr. Sun Yat Sen NAPE, Macau City, Macau, Macau SAR, China, - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Macau City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Inside city center

Front desk [24-hour]

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Macau are being booked every minute!
Value for money8.1
Distance to city center2 km
Location rating8.5
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport4.3 km

Rooms available at MGM MACAU

Excellent
Room comfort & quality

8.7

MGM Macau Grand Deluxe Suite
...
  • Room size: 220 m²/2368 ft²
  • Ocean view
  • 2 single beds & 1 queen bed
Enter dates to see prices
MGM Macau Grand Suite
...
  • Room size: 138 m²/1485 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
MGM Macau Grand Studio
...
  • Room size: 55 m²/592 ft²
  • Ocean view
  • 2 single beds or 1 king bed
Enter dates to see prices
MGM Macau Grand Room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
MGM Macau Grand Deluxe Ocean View Room
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 2 double beds or 1 king bed
Enter dates to see prices
1 bedroom Villa
...
  • Room size: 250 m²/2691 ft²
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Two Bedroom Villa
...
  • Room size: 300 m²/3229 ft²
Enter dates to see prices
Deluxe Suite
...
  • Room size: 138 m²/1485 ft²
Enter dates to see prices
Deluxe Room with Sea View
...
  • Room size: 48 m²/517 ft²
Enter dates to see prices
GRAND DELUXE SUITE,2 BEDROOM
...
  • Room size: 220 m²/2368 ft²
Enter dates to see prices

Frequently asked questions

What dining options are available at MGM MACAU?

MGM MACAU has a wide selection of cuisines for you to enjoy while lounging at this property, which include Asian cuisine, International cuisine, Chinese cuisine, Western cuisine, and Buffet in restaurant.

Does MGM MACAU offer dry cleaning services?

Yes! MGM MACAU features dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Are there ATM on-site at MGM MACAU?

Absolutely! The benefits of staying at MGM MACAU include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday.

What attractions are close by MGM MACAU that are in walking range?

While residing at MGM MACAU, jump start your getaway by checking out the nearest points of interest that are within close proximity to the property which include Six Senses Spa, One Central Macau Mall, and Mp3.

What are the property's policies for children's bedding at MGM MACAU?

MGM MACAU's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does MGM MACAU have?

MGM MACAU has a total of 32 floors.

What was the average room rate for MGM MACAU been in the past month?

The average room rate for MGM MACAU in the past month is 3914.41 HKD, compared to city's average of 1505.66 HKD.

What payment cards are accepted at MGM MACAU?

Enjoy the comfort of easy payment at MGM MACAU which supports up to 7, with payment card options such as UnionPay, Cash, MasterCard, Visa, and American Express.

What is the average rating that past Couples' have given to MGM MACAU?

Past couple travelers that have stayed at this property have given MGM MACAU an average rating of 8.5. You can look up on more descriptive customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Is breakfast offered at MGM MACAU?

Travelers can enjoy breakfast offered with an additional charge of 248 HKD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about MGM MACAU

  • 10

    Exceptional
    Cleanliness

    "Clean and very good service."

    Wilson

    |

    March 26, 2023

  • 10

    Exceptional
    Staff 

    "Room was very clean and the Staff were all very friendly, and would always check you had everything you needed."

    Elaine

    |

    February 6, 2023

  • 10

    Exceptional
    Location

    "The resort is at an excellent location."

    SIN

    |

    April 10, 2023

Property ranking|Compared to 103 Macau properties
See all rankings
Room comfort score
8.7/10
Cleanliness score
9.1/10
Service score
8.8/10
Couples review score
8.5/10
Better than
86
%
of Macau properties
Better than
84
%
of Macau properties
Better than
81
%
of Macau properties
Better than
77
%
of Macau properties
Overall rating:

8.7

Excellent
1,788 reviews
Cleanliness
9.1
Facilities
8.5
Location
8.5
Read all reviews >
More about MGM MACAU

More about MGM MACAU

MGM MACAU

Get the most from an urban escape in Macau when you book a room at MGM MACAU. Located right in the city center, MGM MACAU saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Macau that most travelers never see, with a stay at MGM MACAU -- located only 1.5 km from Ruins of St. Paul's.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Macau even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at MGM MACAU thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at MGM MACAU even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and casino.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience all the sights and local attractions of Macau with MGM MACAU as your base. Place your bets and hope for wins at Casino at Venetian Macao just 4.3 km away. Good luck!


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 84% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 86% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Food & Dining

26 mentions

Housekeeping

22 mentions

View

18 mentions

Breakfast

17 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Casino
  • Fitness center
  • Foot bath
  • Hiking
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Shuttle service
  • Taxi service
  • Valet parking

Food and dining

Restaurants on site
Rossio
  • Cuisine: International
Grand Imperial Court
  • Cuisine: Chinese, Cantonese
Square Eight
  • Cuisine: American
Imperial Court
  • Cuisine: Chinese, Cantonese
Pastry Bar
  • Cuisine: International

Location

Avenida Dr. Sun Yat Sen NAPE, Macau City, Macau, Macau SAR, China,
Excellent
Location

8.5

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    4.3 km 13 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    26.6 km
Public transportation
  • Guia Cable Car
    1.7 km
Hospital or clinic
  • Loyal
    420 m
Convenience store
  • 7 Eleven
    420 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • St. Dominic's Church
    700 m
  • Grand Lisboa Casino
    710 m
  • Macao Museum
    840 m
  • Senado Square
    1.2 km
  • Historic Centre of Macau
    1.2 km
  • Macau Tower Convention & Entertainment Centre
    1.3 km
  • Monte Forte (Fortaleza do Monte)
    1.4 km
  • Ruins of St. Paul's
    1.5 km
  • A-Ma Temple
    1.7 km
  • Casino at Venetian Macao
    4.3 km
Nearby landmarks
  • MGM Casino
    40 m
  • Veuve Clicquot Lounge
    60 m
  • Russian Room
    60 m
  • Aba Bar
    60 m
  • Six Senses Spa
    140 m
  • One Central Macau Mall
    180 m
  • Mp3
    210 m
  • Moonwalker Bar
    240 m
  • Wynn Performing Lake
    270 m
  • Cinnebar
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Guests are responsible for all damages caused during their stay.
  • Smoking in non-smoking rooms will lead to additional cleaning charges.
  • Safety deposit boxes are provided for free of charge. The property is not liable for the safety of any valuables left in the room.
  • Check-in or check-out outside of the mentioned hours may be subject to an additional charge.
  • The minimum age of guests to check in is 18 years if unaccompanied by an adult.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out until12:00
Getting around
  • Distance from city center2 km
  • Travel time to airport (minutes)13
Extras
  • Breakfast charge (unless included in room price)248 HKD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors32
  • Number of restaurants7
  • Number of rooms 582
  • Room voltage220
  • Year property opened2007

Reviews of MGM MACAU from real guests

Provided by verified guests of Agoda
8.6
Cleanliness9.1
Facilities8.5
Location8.5
Room comfort and quality8.7
Service8.8
Value for money8.1
High score for Macau
Rating
9+ Exceptional (362)
8-9 Excellent (217)
7-8 Very Good (162)
6-7 Good (57)
<6 Below Expectation (61)
Time of the year
Mar - May (185)
Jun - Aug (257)
Sep - Nov (192)
Dec - Feb (225)

Show reviews that mention 

Showing 859 verified guest comments
12345
10.0
Exceptional
Elaine from Hong Kong SAR, China
Solo traveler
MGM Macau Grand Room
Stayed 2 nights in February 2023

Fantastic Experience ”

Had a great nights stay here. Room was very clean and the Staff were all very friendly, and would always check you had everything you needed. I have really enjoyed it.❤️❤️❤️

Reviewed February 06, 2023

See room deals

Dear Elaine, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon. Best regards, Customer Care

Responded February 07, 2023
MGM MACAU
10.0
Exceptional
Olivia from Macau SAR, China
Couple
MGM Macau Grand Room
Stayed 1 night in August 2022

Wonderful and amazing trip”

I had a wonderful experience at MGM Macau. Every staff I encountered, from the valet to the check-in to the cleaning staff were delightful and eager to help. The rooms were clean, comfortable and perfect to celebrate for birthday .

Reviewed August 10, 2022

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Dear Olivia, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your great impressions following your recent celebratory stay with us. It really means a lot to us and the entire team. We appreciate your kind comments and hope to celebrate more special occasions with you soon. Best regards, Customer Care

Responded October 01, 2022
MGM MACAU
9.6
Exceptional
Ana from Macau SAR, China
Solo traveler
MGM Macau Grand Deluxe Ocean View Room
Stayed 1 night in October 2022

Great stay.”

It was a great stay. I enjoyed very much. Very nice and clean room. Taking a shower there is great too. I will stay in this hotel again in the near future.

Reviewed October 24, 2022

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Dear Ana, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon. Best regards, Customer Care

Responded October 25, 2022
MGM MACAU
9.2
Exceptional
Elisa from Macau SAR, China
Family with young children
MGM Macau Grand Studio
Stayed 2 nights in September 2021

Staycation for my Mum’s birthday”

The check in was done so smoothly and Chloe was really helpful even after the check in, overall the hotel is super good. this was our first in mgm macau and it didn’t disappoint, can’t wait to be back again!

Reviewed September 18, 2021

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Dear Elisa, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to us and the entire team. We appreciate your kind comments and hope to serve you again soon. Best regards, Customer Care Center

Responded September 26, 2021
MGM MACAU
9.3
Exceptional
SHIH-YI from Taiwan
Solo traveler
Stayed 1 night in September 2011

Great location but no shuttle bus to Macau airport”

Elegant environment

Luckily, I got upgraded from my Grand room to Grand Deluxe Ocean one. The view of the room is fantastic and the facilities are also thoughful. The only disadvantage is there is no free WIFI for hotel customer, however, hotel do offer free internet service for notebook. MGM Macau located a good place near the downtown of Macau, and provide a fine Casino for entertainment so that there's no need to worry about nightlife after a whole day sightseeing. If hotel can improve WIFI service for free and shuttle bus to Macau airport, I think that would be much more convenient for tourist~^^

Reviewed October 03, 2011

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9.7
Exceptional
Hao from China
Couple
Stayed 2 nights in April 2010

an excellent hotel”

very impressive room, beautiful lobby,very convenient transportation
i'm afraid there is nothing bad

MGM Macau is another good example that MGM hotel still remains a very high standard. The hotel is really impressive. One thing I want to emphasize that the employees of the hotel are very kind. Also, it is very considerable for the hotel to provide a shuttle to Taipa, which most of the other hotels hanvn't. The hotel is at a very good location, only need a couple minutes walk to the center of Macau. The casino is good, there wasn't many noisy mainland guys like Lisboa for example. The outdoor swimming pool is very nice, especially the sightseeing. And never forget to try the Michelin restaurant in MGM, it's behind a side door on Level 1, yummy!!!

Reviewed May 07, 2010

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10.0
Exceptional
Howard from United States
Couple
MGM Macau Grand Room
Stayed 3 nights in December 2016

Being westerners we made the right decision”

This hotel is connected to a mall and the Mandarin Oriental. It's across from the Wynn. They have two western restaurants with only about 5 in the whole city including Cotai. The Manager Simon was very accommodating during our check in. We took the MGM Shuttle from the Macau airport. The bellboy was waiting for us on our arrival. You can take the Wynn shuttle next door to The Wynn Palace in Coatia to walk around. We are very happy with our decision and miss eating our breakfast at the Pastry Bar every morning. Good breakfast and lunch menu. Dinner at Aux Maison was fabulous! The most fresh ingredients. Lillian the concierge was an incredible help with her suggestions. Can't wait to visit again while in Macau.

Reviewed January 06, 2017

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9.0
Exceptional
Ming from Hong Kong SAR, China
Couple
Stayed 1 night in December 2014

Improvement make perfect”

Location , Atmosphere & Restaurant

MGM is a famous 5-star hotel group and we are willing to stay for a long long time. Foe the trip to Macau this time, we finally have chance to stay in Macau. We made a reservation for the non-smoking room. Check In at 15:00 while staff said still not yet clear up and may be need to wait until 16:00. we go to casino and wait for the time pass and we back to the front office again on 16:00, staff said the room are not yet ready and it may take for another 45mins for the room. We felt disappointed and we need to have dinner around 18:00, therefore we only can take to smoking room for this time which the staff promised will have the air fresh services. We go up to the room and the room are smelly which make up upset. And the staff come to room after 20mins and said need to have the air refresh services. it shown that they do not done what they promise. I think they can improve for the 5 star services.

Reviewed December 29, 2014

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9.3
Exceptional
Yong from Malaysia
Group
Stayed 1 night in September 2011

The new icon of Macau”

Awesome Rooms at affordable prices

the mgm is my favourite of the new "super casino resorts" that have been recently popping all over macau. the interior styling, starting from the over the top reception area, the infinity pool, vip areas and the world famous grande praça which is indeed the highlight of anyone's stay at the mgm. spacious rooms can be had for very cheap rates if once does have the certainty of an early booking. priced similarly to the venetian but without the frantic crowds, i'd recommend the mgm to the more discerning traveler who has other things to do besides gambling.

Reviewed February 08, 2012

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9.3
Exceptional
KAI from Malaysia
Family with young children
Stayed 2 nights in December 2011

Elegant hotel with big room”

With free transport to & from jetty

We husband & wife with 2 young children went to Macau and first time stayed in to MGM Macau Hotel, the hotel lobby very big and but when we wanted to take the lift go up to our hotel room, we smelled a very smoky area with all the people smoking there, so that is very bag image for the hotel. The room very big, elegant and comfortable....

Reviewed April 28, 2012

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8.0
Excellent
Henry from United States
Couple
Stayed 1 night in August 2011

Not Quite Vegas”

NIce Public Areas, Good Transportaion around Macau

My wife and I stayed here for one night on a long weekend in Hong Kong/Macau. The MGM is a large hotel, not as large as the MGM in Las Vegas - more like its little brother. Our room was nice with an Ocean view though the view is of the Ship Canal and the other side of Macau. The bathroom was big with double sinks and a great soaking tub my wife enjoyed. They have buses to all the major attractions in Macau so you don't need a cab. While there is both wired and and wireless WiFi, you had to pay so I skipped it. Given the room rates one would think it would be free. We also had an issue with maintenance noise when we checked in and the next morning. Once the duty manager was convinced I was not happy (after the second complaint), he did take care of it to my satisfaction. Overall, I was happy with our stay at MGM Macau.

Reviewed September 05, 2011

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9.0
Exceptional
KUOK from Malaysia
Couple
Stayed 1 night in January 2011

Attentive Staff and Unforgettable Stay”

good location, near to the ferry terminal and also airport, free shuttle from/to selected area, big clean room & bed, rainshower, great view, good restaurants

Basically, I hardly find any negative feedback about this hotel. The reservation staff is doing great job to meet my request. The personalize services and attentive staff from the day check in until the moment I get onto the taxi was indeed excellent! The rainfall shower is fantastic and also the big comfort bed. They have lovely restaurants serve great food which must try out and we are so impressed with the decoration at the walkway (indoor garden) to casino which is so amazed as the sweet aroma arouse from the flowers is so beauty! The cons are there is no bathrobe in room and no shuttle bus to Macau Airport. However, I would still rate MGM as 5 stars hotel with 5 stars services despite whether it’s my pure luck on this perfect encounter! Definitely will return again.

Reviewed January 29, 2011

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9.7
Exceptional
Roy from Singapore
Couple
Stayed 1 night in November 2012

Grandeur hotel with spacious luxurious room!”

Great location and international 5 stars hotel standard room and amenities

This is not the first time staying in MGM and definitely not the last as it will always be my hotel of choice whenever I come to Macau. The room and service staff never fails to impress me. The room is very spacious and the furnishings and decor exquisite. A personal touch by putting the guest's name on the tv home screen was especially sweet. MGM has lived up to my expectation again!

Reviewed December 03, 2012

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9.0
Exceptional
Anukal from Thailand
Couple
Stayed 1 night in May 2012

Great location and luxurious hotel”

Excellent service, large room, nice ocean view

initially, i plan to have a basic vacation in macau and play casino for fun. however, after arriving at mgm grande hotel, i can feel the luxurious atmosphere of the hotel. the suite room that i was upgraded on 22nd floor, is spacious with a common living area and kitchen. the room has a nice view looking at the ocean. you can see the venettian at night. the jaccuci is within the room and providing a relaxing bath. what i can ask for more!! the restaurant "imperial court" food is also excellent. i had the best fish maw soup ever

Reviewed May 16, 2012

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9.3
Exceptional
John from Singapore
Solo traveler
Stayed 1 night in December 2012

Good service, good location”

service, location, comfy rooms

There are free shuttle buses to the MGM hotel from almost all entry points into Macau. Just look out for the pretty ladies holding hte MGM welcome card. Rooms are spacious and comfy, with a separate bath tub and shower. The bathroom wall is also made of glass, so its great for honeymoon couples and newly weds. Service was great, and concierge very helpful in helping to book ferry tickets.

Reviewed December 06, 2012

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9.0
Exceptional
Tan from Singapore
Couple
Stayed 1 night in September 2011

Grand hotel and worth every cents!”

The bathroom is very nice as shown in the hotel pic.

The reception is very polite and can speak good english. I stayed in the Grand room. The bathroom is very nice and big with a big standalone bathtub. Room is big and clean. All drinks in fridges (2 beers and 4 soft drinks) and plenty of bottled distilled water are all free of charge. I think most hotels charge for these but MGM is very generous in these. Casino may not be as big as wynn or star casino but it is just 5 mins walk away. I will definately stay here again if i come to macau.

Reviewed September 26, 2011

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9.7
Exceptional
Chad from Australia
Couple
Stayed 2 nights in December 2011

Amazing hotel with a fantastic location”

Luxury luxury luxury, great service and fantastic location

Having been to Macau before we decided on this trip to try out the MGM grand. As there we were travelling in a group of three we decided on a two bedroom grand deluxe suite. On arrival we were pleasantly surprised to receive a complimentary upgrade to the top-of-the-range villa room. The room itself was unbelievable (we counted seven plasma tvs in total). Great views, service, location.... couldnt have been happier.. will definitely stay again

Reviewed May 02, 2012

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8.3
Excellent
David from United States
Family with teens
Stayed 1 night in September 2011

5 star all the way”

luxurious western accomodations

i have stayed at equivalent hotels in las vegas, and the mgm grand macau meets the high standards set by western travelers. service is excellent, the front desk will assist with all your requests such as car/van and driver use around town for a reasonable price macau dollars. this is conveneient for a large family instead of taking 2 or more taxis. the rooms have a hint of smoke though, as macau allows smoking all over the place.

Reviewed September 23, 2011

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10.0
Exceptional
Sung from Hong Kong SAR, China
Family with young children
Stayed 1 night in September 2019

Must be best Hotel in the world”

I stayed one night with my family Korean live in Hong Kong. We ve visited Macau several times but the staying at MGM Macau was really comfortable staying and unforgettable good memory. Special thanks to Jason and his colleagues.

Reviewed September 25, 2019

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Dear Sung, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members especially Jason from Front Desk. Your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager

Responded September 27, 2019
MGM MACAU
8.7
Excellent
Tan from Singapore
Solo traveler
Stayed 2 nights in November 2011

Luxurious Hotel with great Service”

Great service by the the counter staff, good lcation, value for money

-it was unfortunate that my shower head was damage, but it was quickly resolved upon a call to the help-desk. -the grand room is luxurious, however the wifi is not free.. unlike what was stated as 'free' in agoda. -dinner buffet @ rossio was great and more importantly, value for money. -upon checking out, i enquire about the shuttle bus to ferry terminal. to my surprise, the counter staff offer to help me buy ferry tickets instead of queneing for tickets at the ferry terminal. -given another chance go back macau, mgm would definitely be at the top of my list of the hotel to stay at.

Reviewed December 04, 2011

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