
Mystik Life Style by NEWMARK
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Trou aux Biches part of Mauritius Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous SSR Botanic Garden. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.
Highlights
Hygiene Plus
Wellness
Safety Features
Preventative Equipment
Health and Medical
Facilities
Airport transfer
Car park
Free Wi-Fi in all rooms!
Luggage storage
Golf course [on-site]
Check-in [24-hour]
Contactless check-in/out
Top Location, good prices, perfect stay!!!!”
We would always come back. The Mystik is close to the Mont Coisy Beach (go right), has its own beach club with sky terrace, good beach and evening restaurant, good cocktails and perfect music (cafe house/budda bar). Beautiful sunset in the evening! The room was clean, modern and has fridge, small kitchen, air condition, modern bath and you get your towels for the beach. We had the best breakfast there in our time on maurice!!!! A very nice place to stay, we were very sad that we found this place so late on our trip and could only stay for one night. Thanks to friendly staff.
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Dear Claudia, Thank you so much for taking the time to leave this excellent review. We really appreciate you taking the time to share your feedback. We will ensure to communicate your remark to our team who are doing the best to improve our service. It would be an immense pleasure to have the opportunity to welcome you back again very soon! Kind regards, Mystik Team
Awesome place to stay in. Great atmosphere for a young couple. Staff are very friendly. ”
The view of the ocean is wonderful. I will definitely recommend this place.
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Dear Lazarus, We thank you for sharing your recent holiday experience. We are glad to learn that you enjoyed your stay at our property and enjoyed our services. We would love to welcome you back. With warm regards, Mystikly Yours Mystik Life Style Team
great way to explore the north...”
i had an amazing time.....wow!
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Dear Dineo, Thank you so much for providing this wonderful review. We are very happy to read that you had a fantastic time with us. We would love to welcoming you back soon. Mystikly Yours, Mystik Team
best stay ever ”
lovely fun and vibrate spot amazing food and reasonably priced .Only down side was that the Wi-Fi wasn't accessible in the rooms but overall amazing stay .
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Dear Simphiwe, We thank you for sharing your review. We are glad that you had an amazing stay among us and that you enjoyed our food ! We are sorry for the WIFI inconvenience, we will do our best to find a solution to it ! It was a pleasure to welcome you ! Our warm greetings from Mauritius.
Was a good experience”
Nice location, beach was always fun.
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Dear Guest, Thank you for taking the time to share your experience on Agoda. We are pleased to learn that you have enjoyed your stay. We sincerely hope to welcome you soon. Mystikly yours, Mystik team
Very good”
They spoil it with loud music and expensive breakfast. 520 MUR is much more than I paid for any other breakfast during my 2 weeks stay on the island, and this was only for one cup of coffee and 2 small pastries.
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Bonjour Marc, Nous vous remercions de votre commentaire et prenons note de votre remarque. Concernant le petit déjeuner, nous proposons un buffet à MUR 520, offrant un large choix de nourriture sucrée et salée. Nous proposons aussi différentes formules à la carte à des prix moindre. Nous vous prions de bien vouloir excuser ce malentendu et espérons vous recevoir à nouveau chez nous. Bien à vous, Mystik Team
Underwhelming ”
Roof top bar is nice. Room is very average bed is very hard but does have decent shower power. breakfast is enough to put any one off eating again birds and flys everywhere bird poo all over the tables and eating food from the buffet. Food was poor very limited and nothing felt clean.
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Dear Guest, We thank you for sharing your comments and we are sorry that our property does not meet your expectations. Kind regards, Mystik Team
Beautiful, clean, friendly and affordable”
Thank you Mystik for the lovely stay, we loved the beautiful decorated rooms that were cleaned everyday, beautiful views and sunsets, amazing cocktails and the food was delicious 👌Can't wait to come again!
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Dear Hildegarde, Thank you for your kind review and for taking your time to share with us your experiences. We are pleased to learnt that you have loved your stay. We hope to have the opportunity to welcome you back again soon. Best regards, The Management
Great location”
Nice mid size modern hotel, great location in front of the beach, good food; we liked the pool area; bus stop in front of the hotel makes it easy to explore the nothern part of the island; not good for snorkling because of the reef in front; easy access to the adjacent public beach.
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Dear Martin, Thank you for your kind review and for taking your time to share with us your experiences. We are pleased to learn that you have loved your stay and that you have found our property, restaurant and pool to your liking. We hope to have the opportunity to welcome you back again soon. Best regards, The Management
Unfortunate incident.”
Overall I enjoyed my stay at Mystik and would still recommend it to travellers as a great value for money. I feel that I must add an incident that happened where some money was stolen from my wallet in the room - and was most likely from a person in the cleaning personnel. I would recommend travellers to just be more vigilant with there personal possessions. My biggest disappointment was how unprofessionally the management handled the situation. I gave them an opportunity to solve or rectify the issue during my weeks stay - but I barely got an apology. This is unfortunate as the rest of the staff deserve 5 stars, including the restaurant staff and reception that were very friendly and professional.
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Dear Romano, We thank you for reviewing your stay with us. We note that you enjoyed our establishment and especially our team. We assure you that the incident you reported to us was taken into consideration by the management on the same day. We immediately recommended to call the police and the camera footage was viewed to understand and sort out the issue but there has not been any confirmation regarding that situation. As also explained, a personal safe is available in our rooms for extra security. A leaflet in the room informs all our clients to deposit any personal effects in it. We do understand that the matter was not pleasant and thank you again for your kindness. Best regards, The Management
Great value for money”
We were a bit skeptical considering the price we paid per night but we actually had a great service for the amount we paid. The facilities are great and the location absolutely brilliant. So glad we didn't go for another hotel.
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Dear Damien, Thank you for your kind review and for taking your time to share with us your experiences. We are pleased to learn that you have loved your stay and that you have found our property and facilities to your liking. We hope to have the opportunity to welcome you back again soon. Best regards, The Management
Generally quite happy”
The hotel is great- despite being new they seem to know what they're doing generally. Staff were mostly friendly, although we did have a few issues on the trip. The first breakfast was a bit shocking - we waited 25 minutes to be acknowledged, and were told simply "you must wait 10-15 minutes" without a reason why. 20 minutes after that we were simply given a menu. The restaurant was not particularly full. Was a horrible first impression. During the stay thing were good. Staff were very consistent in their greetings for example - definitely felt welcome there. When we checked out, we had a bad lasting impression: Mystik's policy is to bill you in advance for your breakfast and rack up a tab whether you eat breakfast or not. I'm very well travelled, and have never encountered this model. If you pay for a room with breakfast and you don't eat it and can still get the credit for something else, that's great -- but this was not explained to us at all, which left us with a $150 credit at check out which we couldn't use. I was pretty furious and the managers were kind of unrelenting about it. So be sure when you book on Agoda you realise your breakfast IS meant to be included (as I don't think Agoda makes this clear at all, stating breakfast as an "Optional Extra") -- which we didn't want to use because we were awake for work at 5am every morning, and the breakfast service was shocking on day 1. I'm not sure I'd be back. I'd try somewhere else where communication is a bit better.
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Dear Ulrico Thank you for sharing your holiday experience. We are glad to read that you enjoyed the the hotel. However, we are sad to learn the bad experience you have encountered on your fist day as well as the check-out. We will definitely improve on your communication.Whilst an apology will regrettably not alter the outcome of your experience, we do extend it with all sincerity. Rest assured that proper follow-up is being done and necessary action being put in place for this not be occur again. We do hope to welcoming you back soon to show you the improvements that we have done. Best regards, The Management
Great stay in a beautiful place ”
I enjoyed my stay. The food was delicious (and they even made ‘off menu’ vegan food for me!). The views are amazing. Location is great, right on the beach and next to mont choisy beach. There is a great samosa and fruit stall right next door. However there are a couple of things which were disappointing: Most of the staff were very friendly and helpful. However, the front desk staff were not too helpful and were a bit indifferent. I paid extra for a ‘sea view’ room. There wasn’t much of a sea view. It was a car park view. So wouldn’t really recommend this. There are not too many places to sit by the pool. And most times of the day there are towels on seats, but no people on seats. Given there are about 8 places to sit, they shouldn’t allow people to ‘reserve’ seats for the day.
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Dear Charlotte, Thank you for sharing your holiday experience. We are glad to read that you loved the food and the location of the hotel and the staff. However, we are sad to learn that the front desk staff wasn't up to our standard. We will definitely improve as well on the sunbath chairs. We do apologize for the inconvenience caused during your stay. Kindly rest assured we will improve our service standard and we do hope to welcoming you back soon. Best regards, The Management
Clean, modern idea of a hotel. Nothing special good for younger guests.”
No own beach big minus, what was out there wasn’t taken care of. Food variety for breakfast wasn’t interesting. Nice bar though, silent and clean room, big plus. Not enough sun batching chears. Well located in general, easy to get to and from, good diving area and nice to see north if the island.
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Dear Leszek, Thank you for your kind review and for taking your time to share with us your experiences. We are pleased to learn that you have enjoyed the bar and the room. We have noted your point concerning the food variety for breakfast and the sun batching chairs. Your comments are valuable to us because they allow us to see our weaknesses and make adjustments. Concerning the beach, please be informed that in Mauritius, you do not have any private beach. We hope to have the opportunity to welcome you back again soon. Best regards, The Management
Breakfast was good but staff terrible”
We have booked Mystik Lifestyle for the price and location. The staff was not on standard. The reception staff and breakfast staff. They are not properly trained and you can see it comes from management. The breakfast was good but the same every day. Big problem was they have open parties for the locals where the music is super loud and pool parties and roof party. Most guest are there for relaxation and the locals that attend the parties looks like 19/20 year old kids. I think not even 10 percent of the guests attends these parties. It is loud and the locals takes over that you dont feel welcome to sit or stand in your own hotel. The staff during breakfast was very very rude and not helful at all. The reception girls not helpful at all. Around the swimming pool not alot of lying beds in the sun. Theres to much trees that spoils the view and the pool area.
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Dear Este, We thank you for your message and are sad to read that your stay was not up to your expectations. We take note of your comment and we will pass it on to our team to improve the quality of our services. We hope to have the opportunity to offer to be able to welcome you again at Mystik Life Style. Cordially The Management
Nice design and great location”
Location was good. Right next door to mint choisy beach where water was calm and good for Swimming. Lots of food vendors Along there as well. Great shower and bed. Loved the decor of the hotel and Housekeeping was great. Check out was not the friendliest.
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Dear Luanne, Thank you for taking the time to write your review on your property. Your comment is very much valued. We look forward to serving you soon at Mystik Life Style Hotel. Mystikly yours, The Management
Very good”
Good stay but beware of the following: kitchenette is not fitted with the basic necessities, only had 2 badly stained plates, 2 cups of which 1 was chipped, 2 saucers, 2 mismatched teaspoons, 2 cereal bowls. No tablespoons, forks or knives. They charge 200 rupees a day for a cooking kit. Bar fridge was missing the bottom storage compartment & the fridge door was missing the rack. Food kept falling out the fridge. No porter & no lift so we had to carry our own luggage bags to the 2nd floor on arrival & departure. Bed linen was clean on arrival but was not changed for the duration of our stay. They provide two bath towels no hand towels. Towels were a bit discoloured. Don't have enough beach towels. Rooms are not serviced properly with soap, toilet paper we had to keep asking for it to be sent to the room. The phone in the room was not working. Requested a quiet room but they said Agoda failed to notify & don't send through the booking form. Staff are very friendly & helpful.
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Dear Rasheena, Thank you for sharing your holiday experience. We are glad to read that you loved the staff. However, we are sad to learn that the cleanliness and the room equipment were not up to our standard. We will definitely improve as well on the towels and room amenities. We try our level best to provide maximum comfort in our rooms. We do apologize for the inconvenience caused during your stay. Kindly rest assured we will improve our service standard and we do hope to welcoming you back soon. Best regards, The Management
New Year at Mystik”
We enjoyed very much our stay in this hotel. Small, stylish and comfortable. The perfect start of our vacation. Stayed here 3 nights. Resto #36 is good and great value! Staff is young uncomplicated and very friendly.
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Dear Sergio, Thank you for your kind review and for taking your time to share with us your experiences. We are pleased to learn that you have loved your stay and that you have found our property and restaurant to your liking. We hope to have the opportunity to welcome you back again soon. Best regards, The Management
Excellent Boutique Hotel”
Our experience here was perfect. The staff are very friendly and speak good English compared to most places. It is clean and well organized. The setting and space is lovely, you can spend most of your day there. The restaurant also serves good food. If you book half board they give you give you credits to spend as you like which means you can explore other places too. We would definitely return to this place. The only thing to change would be to have more English channels on the TV.
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Dear Veronica, Thank you for your kind review and for taking your time to share with us your experiences. We are pleased to learn that you have loved your stay and that you have found our property, restaurant and service to your liking. We have noted your point concerning the English Channels. Your comments are valuable to us because they allow us to see our weaknesses and make adjustments. We hope to have the opportunity to welcome you back again soon. Best regards, The Management
Amazing hotel excellent location, staff good friendly helpful, security the best, downfall look dwn”
Like I said amazing place, location brilliant, staff friendly, helpful, understanding languages, security staff the best! Downfalls : receptions closes after a certain time , no one to assist, bar closes way to early at 10:00 pm People at reception take their health more into consideration than the guest (eg) air conditioning was hot I asked why the staff member said it’s due to his health condition? Why about us the guests? Should we suffer? Management: spoke to him personally regarding my situation, but to no avail iv gotten a response no any sort of communication!!!!! That I personally think is not business ethically enclined!!!!! Resolve a problem make your customer happy, compensate where you can and make the effort or go the extra mile Your feedback would be appreciated Thank you
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Dear Yusuf, Many thanks for sharing your experience at Mystik on Agoda. We were pleased to read that you have enjoyed the location and the service. We had faced an air conditioning issue in general at Mystik. Please note that we have resolved and it is back to normal. We sincerely apologize for this inconvenience, your feedback is very helpful in order for us to deliver a better service. We hope to have the opportunity to welcome you again in our property. Best regards, The Management