Sans Hotel Queen Batu

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

'Jalan Gandarsari RT 05/RW03 Gondang, Desa Tulungrejo, Kecamatan Bumiaji, Kota Batu' 'Jalan Gandarsari RT 05/RW03 Gondang., Desa Tulungrejo, Kecamatan Bumiaji, Kota Batu', Batu, Malang, Indonesia, '65336'

Highlights

Great View

Beautiful view from its rooftop
Great nearby activities

Top Value

Utk harga segini, oke banget lah
Location

Very close to Selecta and apple picking farm
Professional guest services

Pelayanan staf baik

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Family room

Smoking area

English

Indonesian

Internet services

About us

Sans Hotel Queen Batu offers stunning Malang mountain views, creating a tranquil retreat for two. Enjoy uniquely themed rooms inspired by local culture for an immersive experience. Nearby attractions provide family-friendly activities, ensuring unforgettable memories in beautiful natural surroundings. Located in Batu, Malang, Sans Hotel Queen Batu offers a refreshing mountain retreat with access to lively markets, stunning waterfalls, and the famous Batu Secret Zoo, perfect for adventure seekers. Guests enjoy 24-hour front desk and room service for a comfortable stay. Each room features complimentary bottled water and a TV for relaxation, as well as a workspace for business travelers. This hotel is an ideal base for exploration and adventures. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Malang are being booked every minute!
Location 8.2
Service 8.2
Value for money 7.9
Facilities 7.5

Based on 1,848 verified reviews

Location

8.2

Service

8.2

Value for money

7.9

Facilities

7.5

Cleanliness

7.3

See map

8.2Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
D'Topeng Kingdom Museum
6.7 km
Coban Rondo Waterfall
9.2 km
Singosari Temple
15.2 km
Hawai Waterpark
18.4 km
Malang City Hall Monument
21.2 km
Closest landmarks
Selecta Recreational Park
240 m
goa singa
280 m
Selecta Amusement Park
380 m
Coban Talun Waterfall
2.0 km
Gunung Preteng
2.1 km

Good to know

Value for money7.9
Location rating8.2
Nearest airportAbdul Rachman Saleh Airport (MLG)
Distance to airport24.2 km

Rooms available at Sans Hotel Queen Batu

Standard Room
...
  • Room size: 18 m²/194 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Promotion Room
...
  • Room size: 15 m²/161 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Family Room
...
  • Room size: 20 m²/215 ft²
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
Promotion Room
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Promotion Room
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Promotion Room
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 18 m²/194 ft²
  • 1 single bed and 1 queen be...
  • 1 single bed and 1 queen be...
Enter dates to see prices
SALE ROOM
...
  • Room size: 18 m²/194 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Family
...
    Enter dates to see prices
    Promotion Room
    ...
    • Room size: 15 m²/161 ft²
    Enter dates to see prices

    Frequently asked questions

    Verified past guests that have stayed at Sans Hotel Queen Batu had an average nightly stay of 1 night at this property.

    Sans Hotel Queen Batu's most popular month where verified guests have stayed the most is in July.

    Sans Hotel Queen Batu can converse up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

    Past visitors that stayed at Sans Hotel Queen Batu have given this property a rating of 8.237 for its excellent service as the main highlight for their stay.

    100.0% of our past visitor testimonials have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Sans Hotel Queen Batu down in the review section.

    Verified solo travelers that have stayed at this property have given Sans Hotel Queen Batu an average rating of 8.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

    Past couple travelers that have stayed at this property have given Sans Hotel Queen Batu an average rating of 7.9. You can look up on more in depth customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

    Verified families with older children that have stayed at this property have given Sans Hotel Queen Batu an average rating of 7.7. You can look up more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

    Past local travelers that have stayed at this property have given Sans Hotel Queen Batu an average rating of 7.5. You can look up on more specific customer evaluations, and feedback for this property down in the review section.

    Sans Hotel Queen Batu is located within Batu, which makes it suitably close to natural points of interest including Coban Rondo Waterfall.

    The nearest airport to Sans Hotel Queen Batu is Abdul Rachman Saleh Airport, 24.0 km away.

    More about Sans Hotel Queen Batu

    More about Sans Hotel Queen Batu

    Convenience at its Finest: Sans Hotel Queen Batu's Top-notch Facilities

    Sans Hotel Queen Batu in Malang, Indonesia, is renowned for its exceptional convenience facilities that cater to the needs of every guest. With a designated smoking area, smokers can indulge in their habit without disturbing others, ensuring a comfortable and smoke-free environment for everyone. Moreover, Sans Hotel Queen Batu takes connectivity seriously, offering free Wi-Fi in all rooms. Whether you're traveling for business or pleasure, staying connected is essential, and this hotel understands that. With high-speed internet access available throughout the property, guests can effortlessly browse the web, stream their favorite shows, or stay connected with loved ones back home. The convenience facilities at Sans Hotel Queen Batu go above and beyond, providing a seamless and enjoyable stay for all guests. From the designated smoking area to the complimentary Wi-Fi, this hotel prioritizes the comfort and satisfaction of its visitors, making it an ideal choice for travelers seeking convenience and relaxation.

    Convenient Transport Facilities at Sans Hotel Queen Batu

    At Sans Hotel Queen Batu, guests can enjoy a range of convenient transport facilities that make exploring Malang a breeze. The hotel offers a spacious car park, providing ample parking space for guests who prefer to drive to the hotel. Whether you are traveling in your own car or renting one, you can rest assured knowing that your vehicle will be safely parked throughout your stay. Additionally, Sans Hotel Queen Batu offers a reliable airport transfer service. Upon arrival at Malang's airport, guests can easily arrange for a hassle-free transfer to the hotel. This service ensures a smooth and comfortable journey, allowing you to start your vacation without any transportation worries. Whether you are traveling solo or with a group, the hotel's airport transfer service is a convenient option that saves you time and effort.

    Comfort and Convenience in Every Room at Sans Hotel Queen Batu

    At Sans Hotel Queen Batu, each room is designed to provide guests with a perfect blend of comfort and convenience. Relax and unwind while enjoying your favorite shows on the flat-screen television, which offers a variety of channels to suit every taste. Whether you’re in the mood for a movie night or catching up on the latest news, the entertainment options are just a click away, ensuring that your downtime is as enjoyable as your adventures in Malang. To enhance your stay, complimentary bottled water is provided in every room, allowing you to stay refreshed and hydrated throughout your visit. Furthermore, the thoughtfully curated toiletries add a touch of luxury to your daily routine, making it easy to feel pampered and rejuvenated. Each detail in the room facilities has been carefully considered to ensure that your experience at Sans Hotel Queen Batu is not just a stay, but a memorable retreat.

    Comfort and Variety Await at Sans Hotel Queen Batu

    Indulge in a range of spacious and well-appointed rooms at Sans Hotel Queen Batu in Malang, Indonesia. Choose from a selection of room types to suit your preferences and needs. The Deluxe Room offers a generous 23 square meters of space, featuring a comfortable Queen Bed for a restful night's sleep. For families or larger groups, the Family Room provides a cozy retreat with its 20 square meters of space. Looking for a great deal? The Promotion Room, with its 15 square meters and a Double Bed, is perfect for budget-conscious travelers. And for a comfortable stay without breaking the bank, the Standard Room offers 18 square meters of space. Booking these rooms on Agoda guarantees you the best prices and a hassle-free experience, allowing you to focus on enjoying your stay at Sans Hotel Queen Batu.

    Discover the Enchanting Beauty of Batu in Malang, Indonesia

    Nestled amidst the stunning landscapes of Malang, Indonesia, lies the enchanting town of Batu. Known for its picturesque beauty and cool climate, Batu offers a refreshing escape from the hustle and bustle of city life. Surrounded by lush greenery, towering mountains, and cascading waterfalls, this charming town is a paradise for nature lovers and adventure enthusiasts. One of the highlights of Batu is its proximity to Mount Bromo, a majestic volcano that attracts visitors from all over the world. Embark on an exhilarating hike to the volcano's crater and witness the breathtaking sunrise over the vast sea of sand. For those seeking a more leisurely experience, explore the nearby apple orchards and strawberry fields, where you can pick your own fresh fruits. Batu is also home to numerous family-friendly attractions, making it an ideal destination for a memorable vacation. Visit Jatim Park, a theme park that offers a mix of thrilling rides, educational exhibits, and beautiful gardens. Take a dip in the refreshing waters of Coban Rondo Waterfall or enjoy a scenic horseback ride through the picturesque countryside. With its captivating natural beauty and a wide range of attractions, Batu is a destination that promises an unforgettable experience for travelers of all ages. Whether you're seeking adventure, relaxation, or a glimpse into the local culture, this charming town in Malang, Indonesia has something for everyone.

    Convenient Transportation Options from Malang Airport to Sans Hotel Queen Batu

    Sans Hotel Queen Batu is a charming and inviting accommodation nestled in the picturesque town of Batu, Malang, Indonesia. When it comes to reaching this delightful destination from the nearest airport, travelers have several convenient transportation options to choose from. For those arriving at Malang Airport, the most hassle-free way to reach Sans Hotel Queen Batu is by taking a taxi or a ride-hailing service. The airport is located approximately 25 kilometers away from the hotel, and the journey usually takes around 45 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminal, and ride-hailing services like Grab can be easily accessed through mobile apps. This option offers a comfortable and efficient way to get to the hotel, allowing guests to sit back and enjoy the scenic views along the way. Another option for transportation from Malang Airport to Sans Hotel Queen Batu is by using a private car hire service. This is a great choice for those who prefer a more personalized and flexible travel experience. Many car rental companies operate at the airport, offering a range of vehicles to suit different needs and budgets. With a private car, guests can enjoy the freedom to explore the surrounding areas at their own pace and convenience, making it an ideal choice for those planning to visit nearby attractions like Jatim Park or Museum Angkut. No matter which transportation option guests choose, they can look forward to a comfortable and enjoyable journey from Malang Airport to Sans Hotel Queen Batu. Upon arrival, guests will be greeted with warm hospitality and a cozy atmosphere, ensuring a memorable stay in the beautiful town of Batu.

    Explore the Exciting Surroundings of Sans Hotel Queen Batu

    Sans Hotel Queen Batu is perfectly situated near a variety of landmarks and attractions that offer endless entertainment and exploration opportunities. Just a short distance away, you'll find the D'Topeng Kingdom Museum, where you can immerse yourself in the rich cultural heritage of Malang through its impressive collection of traditional masks and artifacts. For those seeking outdoor adventure, the Sengkaling Recreational Park is a must-visit destination. Here, you can enjoy thrilling rides, go-karting, and even try your hand at archery. If you're looking to indulge in some retail therapy, the Hypermart is conveniently located nearby, offering a wide range of products and groceries. For nature enthusiasts, the majestic Gunung Preteng offers breathtaking views and is a popular spot for hiking and picnicking. Another natural wonder worth exploring is the Coban Talun Waterfall, where you can marvel at the cascading water and enjoy a refreshing dip in its crystal-clear pool. For adrenaline junkies, the Paragliding Landing Area is just a stone's throw away, providing the perfect opportunity to experience the thrill of soaring through the sky. If you're in need of medical assistance, the RSU Karsa Husada Batu is located nearby, ensuring peace of mind during your stay. Additionally, the Kantor Gubernur Malang, the official residence of the Governor of Malang, is also within reach, offering a glimpse into the city's administrative center. Finally, don't miss the enchanting Watu Onda Waterfall and the scenic Gunung Tumbakan, both of which are easily accessible from Sans Hotel Queen Batu. With such an array of landmarks and attractions in close proximity, your stay at Sans Hotel Queen Batu is sure to be filled with excitement and unforgettable experiences.

    A Gastronomic Adventure Awaits

    Indulge in a culinary journey just steps away from Sans Hotel Queen Batu. The surrounding area is home to a plethora of dining options that cater to all tastes and preferences. For those looking to savor traditional Indonesian flavors, Wisata Warung Wareg and Pondok Desa Traditional Restaurant Batu offer authentic dishes made with fresh local ingredients. Craving some mouthwatering satay? Look no further than Warung Mbok Sri and Warung Sate Hotplet Batu, where you can enjoy skewers of perfectly grilled meat. For a unique dining experience, head to Waroeng Bamboe Lesehan Sidomulyo, a bamboo-themed restaurant that serves delectable Indonesian cuisine in a cozy and rustic setting. If you're in the mood for something different, try the Middle Eastern dishes at Mesir Restaurant or the hearty meatballs at Bakso De Stadion. Whatever your culinary desires may be, the restaurants near Sans Hotel Queen Batu are sure to satisfy your appetite.

    Shop Till You Drop at Batu Townsquare

    Located in the heart of Malang, Sans Hotel Queen Batu offers easy access to a variety of shopping landmarks, with Batu Townsquare being one of the highlights. Just a short stroll from the hotel, Batu Townsquare is a vibrant shopping destination that caters to all your retail therapy needs. This modern shopping complex is home to a range of local and international brands, offering everything from fashion and accessories to electronics and home goods. Whether you're looking for the latest fashion trends or unique souvenirs to bring back home, Batu Townsquare has it all. After a long day of shopping, you can unwind at one of the many cafes or restaurants in the complex and indulge in delicious local cuisine or international flavors. With its convenient location and diverse shopping options, Batu Townsquare is a must-visit destination for shopaholics visiting Sans Hotel Queen Batu.

    Affordable Luxury at Sans Hotel Queen Batu

    Experience the perfect blend of comfort, style, and affordability at Sans Hotel Queen Batu. With an average room price of just $17, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Malang, which is $40, Sans Hotel Queen Batu provides an unbeatable deal for budget-conscious travelers. Despite its affordable rates, Sans Hotel Queen Batu does not compromise on quality. Each room is tastefully decorated and equipped with modern amenities to ensure a comfortable stay. From cozy single rooms to spacious suites, there is an option to suit every traveler's needs and preferences. Whether you are visiting Malang for business or leisure, Sans Hotel Queen Batu offers a wallet-friendly choice without compromising on luxury.

    Exceptional Customer Ratings for Sans Hotel Queen Batu

    Sans Hotel Queen Batu in Malang, Indonesia has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.3, this hotel has consistently exceeded guests' expectations in various aspects. The exceptional value for money, with a rating of 8.5, ensures that guests get the most out of their stay without compromising on quality. One of the standout features of Sans Hotel Queen Batu is its excellent facilities, which have earned a rating of 8.0. Guests can enjoy a range of amenities, including a well-equipped fitness center, a refreshing swimming pool, and a relaxing spa. Whether guests are looking to stay active or unwind after a day of exploring, this hotel has something to offer for everyone. Cleanliness is a top priority at Sans Hotel Queen Batu, evident from its impressive rating of 8.1. The hotel maintains high standards of cleanliness throughout its premises, ensuring that guests can enjoy a comfortable and hygienic environment during their stay. From the spotless rooms to the immaculate common areas, every corner of this hotel reflects the dedication to providing a pleasant and pristine experience for guests. The hotel's prime location, with a rating of 8.4, further adds to its appeal. Situated in the vibrant city of Malang, guests have easy access to popular attractions, shopping centers, and dining options. Whether guests want to explore the cultural sites, indulge in local cuisine, or simply enjoy the city's vibrant atmosphere, everything is conveniently within reach. The staff performance at Sans Hotel Queen Batu is exemplary, as reflected by its impressive rating of 8.6. The friendly and attentive staff go above and beyond to ensure that guests have a memorable stay. From the warm welcome at check-in to the efficient service throughout the stay, guests can expect personalized attention and assistance whenever needed. The staff's dedication to creating a positive and enjoyable experience for guests sets this hotel apart from the rest. With exceptional customer ratings in various categories, Sans Hotel Queen Batu is a standout choice for travelers seeking a memorable and enjoyable stay in Malang, Indonesia. From its excellent value for money to its outstanding facilities, cleanliness, location, and staff performance, this hotel offers an all-encompassing experience that leaves guests wanting to return again and again.

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    Amenities and facilities

    Very good7.5

    Facilities

    Languages spoken
    • English
    • Indonesian
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    Services and conveniences
    • Elevator unavailable
    • Smoking area
    For the kids
    • Family/child friendly
    • Family room
    Access
    • Front desk [24-hour]
    • Pets allowed unavailable
    Getting around
    • Car park [on-site]
    Available in all rooms
    • Air conditioning
    • Free bottled water unavailable
    • Non-smoking
    • Shower
    • Toiletries
    • Wi-Fi [free]

    Location

    'Jalan Gandarsari RT 05/RW03 Gondang, Desa Tulungrejo, Kecamatan Bumiaji, Kota Batu' 'Jalan Gandarsari RT 05/RW03 Gondang., Desa Tulungrejo, Kecamatan Bumiaji, Kota Batu', Batu, Malang, Indonesia, '65336'

    Excellent8.2

    Location

    Airports
    • Abdul Rachman Saleh Airport (MLG)
      24.2 km
    • Juanda International Airport (SUB)
      56.7 km
    Public transportation
    • Pos Kereta Api Karanglo Station
      17.2 km
    • Singosari
      17.6 km
    Hospital or clinic
    • Rumah Sakit Punten
      2.2 km
    Convenience store
    • Indomaret
      1.9 km

    What's nearby

    Popular landmarks
    • D'Topeng Kingdom Museum
      6.7 km
    • Coban Rondo Waterfall
      9.2 km
    • Singosari Temple
      15.2 km
    • Hawai Waterpark
      18.4 km
    • Malang City Hall Monument
      21.2 km
    • Museum Malang Tempo Doeloe
      21.3 km
    • Jami Great Mosque Malang
      21.4 km
    • Malang City Square
      21.5 km
    • Jodipan Colorful Village
      21.9 km
    • Rainbow Waterfall
      42.1 km
    Nearby landmarks
    • Selecta Recreational Park
      240 m
    • goa singa
      280 m
    • Selecta Amusement Park
      380 m
    • Coban Talun Waterfall
      2.0 km
    • Gunung Preteng
      2.1 km
    • Air terjun coban talun
      2.2 km
    • Air terjung coban talun
      2.2 km
    • Rumah Sakit Punten
      2.2 km
    • Gunung Pucung
      2.3 km
    • Gunung Kerumbung
      3.0 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property. Subject to availability.
    Children 3-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    The property
    • Number of rooms 77

    Reviews of Sans Hotel Queen Batu from real guests

    tooltip

    All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

    Provided by verified guests of

    Agoda logo
    7.7

    Very good

    Recent ratings trend

    10 most recent verified ratings received by the property

    • 10
    • 4.8
    • 5.2
    • 10
    • 4.4
    • 10
    • 4.4
    • 8.0
    • 4.4
    • 6.0

    Most recent

    • Location score 8.2 out of 10 and is a high score in Malang
      Location8.2
    • Service score 8.2 out of 10 and is a high score in Malang
      Service8.2
    • Value for money score 7.9 out of 10 and is a high score in Malang
      Value for money7.9
    • Facilities score 7.5 out of 10 and is a high score in Malang
      Facilities7.5
    • Cleanliness score 7.3 out of 10 and is a high score in Malang
      Cleanliness7.3
    High score for Malang

    Rating

    9+ Exceptional (198)
    8-9 Excellent (61)
    7-8 Very Good (101)
    6-7 Good (51)
    <6 Below Expectation (200)

    Review summary

    Powered by OpenAI

    The hotel's staff have received numerous compliments for their friendly and excellent service, enhancing guests' overall experience. The rooms are spacious and clean, and guests appreciate the hotel's location near top tourist attractions like Jatim Park and Batu Night Spectacular. Additionally, the hotel is recommended for both families and couples, making it a welcoming stay for all.

    A few guests have noted poor cleanliness and maintenance, but overall experience remains enjoyable. Some reviews mentioned an unpleasant smell in the room/bathroom.

    Did you find this review summary helpful?

    Guest Type
    Room Type
    Language

    Show reviews that mention 

    Cleanliness

    Mentioned in 113 reviews
    sentiment-positive-indicator
    7% Positive
    sentiment-negative-indicator
    92% Unfavourable

    Bathroom

    Mentioned in 41 reviews
    sentiment-positive-indicator
    2% Positive
    sentiment-negative-indicator
    97% Unfavourable

    Hot water

    Mentioned in 39 reviews
    sentiment-positive-indicator
    20% Positive
    sentiment-negative-indicator
    79% Unfavourable

    Service

    Mentioned in 37 reviews
    sentiment-positive-indicator
    64% Positive
    sentiment-negative-indicator
    35% Unfavourable

    Location

    Mentioned in 30 reviews
    sentiment-positive-indicator
    70% Positive
    sentiment-negative-indicator
    30% Unfavourable

    Room comfort

    Mentioned in 29 reviews
    sentiment-positive-indicator
    20% Positive
    sentiment-negative-indicator
    79% Unfavourable

    Bedding

    Mentioned in 25 reviews
    sentiment-positive-indicator
    8% Positive
    sentiment-negative-indicator
    92% Unfavourable

    Value for money

    Mentioned in 17 reviews
    sentiment-positive-indicator
    76% Positive
    sentiment-negative-indicator
    23% Unfavourable

    Pool

    Mentioned in 16 reviews
    sentiment-positive-indicator
    25% Positive
    sentiment-negative-indicator
    75% Unfavourable
    Showing 611 verified guest comments
    Changed to review page 1
    1. 9.6
      Exceptional
      Chae from Indonesia
      Family with young children
      Standard Room
      Stayed 1 night in November 2025

      “Pleasant stay experience”

      This place offers great value with a strategic location and adequate facilities, including hot water and fast Wi-Fi. The spacious rooms provide extra comfort, while the surrounding views add to the appeal. The staff are very helpful and friendly, although cleanliness could be improved a bit. Overall, the stay was very satisfying and is recommended for anyone looking for comfortable accommodation.

      Reviewed November 02, 2025
      Auto-translated through generative A.I.
    2. 8.8
      Excellent
      agus from Indonesia
      Couple
      Standard Room
      Stayed 1 night in July 2025

      “the cleanliness needs to be improved further”

      The room is actually quite nice, the hotel crew is also okay, and the location is fairly clean. However, cleanliness needs to be improved, both in the room and the bathroom, as well as for the sheets, blankets, and pillowcases. There are still many stains and odors that are bothersome. It seems like the sheets were just flipped over after being used by previous guests. I hope that in the future it can get better.

      Reviewed July 09, 2025
      Auto-translated through generative A.I.
    3. 6.8
      Good
      miranty from Indonesia
      Family with young children
      Family Room
      Stayed 3 nights in September 2025

      “Good enough”

      I stayed here with my family (children aged 8 and 12 years). The room is quite comfortable for just a place to rest. However, cleanliness needs to be improved. I asked for the room to be cleaned while we were out, but only the visible areas were cleaned. The space under the bed was untouched, so it looked dirty. The terrace near the door also had a lot of sand that looked like an ant nest and was not cleaned until we checked out. The air conditioner was not cool enough, and the terrace light seemed to need replacement because it didn't turn on even after pressing the on button. Other than that, the service from the reception and room service was quite fast, and the staff were friendly. Hopefully, in the future, more attention will be given to the shortcomings so that visitors feel more comfortable and will want to come back here. The price is quite budget-friendly.

      Reviewed October 01, 2025
      Auto-translated through generative A.I.
    4. 8.8
      Excellent
      agus from Indonesia
      Family with teens
      Family Room
      Stayed 1 night in July 2025

      “needs to be further improved”

      The condition of the hotel and room is okay, the hotel staff are friendly and responsive, one of the mattresses in the family room needs to be replaced, the hot water takes a long time and is not very hot, cleanliness needs to be improved. I hope for a better experience in the future.

      Reviewed July 09, 2025
      Auto-translated through generative A.I.
    5. 10.0
      Exceptional
      Arni from Indonesia
      Family with teens
      Family Room
      Stayed 1 night in December 2025

      “WITHOUT QUEEN BATU HOTEL”

      The hotel is very comfortable and really cool. We have stayed here twice. It is very close to Selecta and several tourist attractions.

      Reviewed December 28, 2025
      Auto-translated through generative A.I.
    Changed to review page 1

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