Agoda PreferredAgoda Preferred

Shelborne South Beach

4.5 stars out of 5
1801 Collins Avenue, South Beach, Miami Beach (FL), United States, 33139 - See map

Strategically situated in South Beach, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Lincoln Road Mall as well as South Beach nearby. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

630 meters to public transportation

Inside city center

210 meters to South Beach

Private beach

Facilities

Valet parking

Pets allowed

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Miami Beach (FL) every 3 minutes on Agoda.com
See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
Parking
Available
Walkable places
Scoop
130 m
Mynt
130 m
Me & Ro
140 m
South Beach
210 m
Florida Room at the Delano
240 m
Popular landmarks
Collins Avenue
390 m
Holocaust Memorial
670 m
Española Way
950 m
Lincoln Road Mall
980 m
Art Deco Historic District
1.5 km
Closest landmarks
Bond Street Lounge
130 m
Sweet Liberty Drinks & Supply Co.
220 m
Sobe Is Love
280 m
Citibank
340 m
The Fillmore Miami Beach at the Jackie Gleason Theater
340 m
Value for money6.5
Location rating9.1
Nearest airportMiami Seaplane Base (MPB)
Distance to airport5.0 km

Rooms available at Shelborne South Beach

Very good
Room comfort & quality

8

Ocean View Two Double Beds
...
  • Room size: 27 m²/291 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
Ocean View King
...
  • Room size: 27 m²/291 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Junior Suite City View
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed or 1 super king ...
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 91 m²/980 ft²
  • Outdoor view
  • 1 king bed & 1 king bed
Enter dates to see prices
Partial Ocean View Double
...
  • Room size: 30 m²/323 ft²
  • Ocean (partial view) view
  • 2 double beds
Enter dates to see prices
City View Double
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Two Bedroom Suite
...
  • Balcony/terrace
  • Non-smoking
Enter dates to see prices
Accessible King
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two-Bedroom Suite
...
  • Room size: 121 m²/1302 ft²
  • Outdoor view
  • 1 sofa bed & 1 king bed & 1...
Enter dates to see prices
Partial Ocean View King
...
  • Room size: 26 m²/280 ft²
  • Ocean (partial view) view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Shelborne South Beach provide an option for contactless check-in and check-out?

At Shelborne South Beach, guest visitors can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

What public parks are in close proximty of Shelborne South Beach?

While staying at Shelborne South Beach, cherish your early morning or evening stroll at nearby park which include Collins Park, Churchyard, and Miami Beach Botanical Garden.

What are the property's policies for children's bedding at Shelborne South Beach?

Shelborne South Beach's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What is the average rating that verified Business travelers' have given to Shelborne South Beach?

Verified business travelers that have stayed at this property have given Shelborne South Beach an average rating of 6.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Shelborne South Beach?

Past group travelers that have stayed at this property have given Shelborne South Beach an average rating of 7.1. You can check out more specific customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

What famous beaches are near by Shelborne South Beach?

Shelborne South Beach is situated in the South Beach neighborhood, including South Beach.

What popular natural sightseeing locations are near to Shelborne South Beach?

Shelborne South Beach is located within South Beach, which makes it conveniently close to natural points of interest including Jungle Island.

What is the closest airport to Shelborne South Beach?

The nearest airport to Shelborne South Beach is Miami Seaplane Base, 5.0 km away.

More about Shelborne South Beach

More about Shelborne South Beach

Experience Timeless Elegance at Shelborne South Beach

Nestled in the heart of Miami Beach, Shelborne South Beach offers a captivating blend of history, luxury, and modern comfort. With its prime location and stunning Art Deco architecture, this 4.5-star hotel is an iconic landmark that has been welcoming guests since 1940. Boasting 200 beautifully appointed rooms, Shelborne South Beach provides a tranquil oasis where guests can unwind and indulge in the vibrant energy of Miami Beach. Step into the timeless elegance of Shelborne South Beach and be transported to a bygone era. The hotel's historic charm is complemented by contemporary amenities and impeccable service, ensuring a memorable stay for every guest. With its recent renovation in 2013, the hotel seamlessly blends classic style with modern sophistication, creating a captivating atmosphere that is both nostalgic and on-trend. Conveniently located just 25 minutes away from the airport, Shelborne South Beach offers easy access to all that Miami has to offer. Whether you're seeking sun-soaked beaches, world-class shopping, or vibrant nightlife, this hotel is the perfect base for exploring the city. With the city center just 400 meters away, guests can immerse themselves in the bustling energy of Miami or retreat to the tranquility of the hotel's serene surroundings.





Stay Active and Energized at Shelborne South Beach's Sports Facilities

At Shelborne South Beach, guests can enjoy a range of top-notch sports facilities that will keep them active and energized throughout their stay. Start your day with a refreshing workout at the 24-hour fitness center, equipped with state-of-the-art equipment and offering a variety of exercise options. Whether you prefer cardio workouts, strength training, or yoga sessions, this fitness center has everything you need to stay in shape. After a rewarding workout, head to the private beach for some fun in the sun. Take a dip in the crystal-clear waters of the Atlantic Ocean or simply relax on the golden sands. The beach is the perfect spot for beach volleyball enthusiasts to gather and enjoy a friendly game. If you prefer a more laid-back experience, grab a refreshing cocktail from the poolside bar and unwind by the pool, surrounded by lush tropical gardens. With its array of sports facilities, including the 24-hour fitness center, private beach, and poolside bar, Shelborne South Beach ensures that guests have plenty of opportunities to stay active, have fun, and make the most of their beachside getaway.













Indulge in Delicious Dining at Shelborne South Beach

At Shelborne South Beach, guests can enjoy a delightful culinary experience with a range of dining facilities to choose from. Start your day off right with a scrumptious breakfast buffet, offering a wide variety of options to satisfy every palate. From freshly baked pastries to made-to-order omelets, there is something for everyone to enjoy. Whether you prefer a hearty American breakfast or a lighter continental breakfast, the hotel's breakfast buffet has you covered. In addition to the breakfast buffet, Shelborne South Beach also offers a continental breakfast option for those who prefer a simpler start to their day. Indulge in a selection of freshly baked bread, pastries, cereals, and fruits, accompanied by a choice of hot beverages. The continental breakfast provides a perfect balance of flavors and is a great option for guests looking for a quick and convenient meal before heading out to explore all that Miami Beach has to offer. No matter which dining option you choose, the experienced culinary team at Shelborne South Beach is dedicated to providing a memorable dining experience. With a focus on quality ingredients and innovative flavors, the hotel's dining facilities are sure to satisfy even the most discerning taste buds. So, whether you're craving a hearty breakfast or a light start to your day, Shelborne South Beach has the perfect dining option for you.

Luxurious and Diverse Room Offerings at Shelborne South Beach

Discover a range of exquisite and spacious rooms at Shelborne South Beach, offering the perfect blend of comfort and style. With a variety of room types to choose from, you can find the perfect accommodation to suit your needs. Indulge in the comfort of the Accessible King room, featuring a plush king bed and boasting stunning city views. For those seeking a cozy retreat, the City View Double room offers a generous 31 square meters of space and a comfortable double bed. Alternatively, the City View King room provides 26 square meters of elegance and features a luxurious king bed. Booking your stay at Shelborne South Beach through Agoda ensures you receive the best prices and a hassle-free experience. With Agoda's extensive network and competitive rates, you can rest assured knowing that you are getting the best value for your money. Enjoy the convenience of a seamless booking process and the peace of mind that comes with Agoda's trusted reputation in the travel industry.

Experience the Vibrant Energy of South Beach in Miami Beach

Welcome to South Beach, the heart and soul of Miami Beach! Known for its iconic Art Deco architecture, pristine sandy beaches, and vibrant nightlife, South Beach is a must-visit destination for travelers seeking a mix of relaxation and excitement. Located just steps away from the famous Ocean Drive, the Shelborne South Beach hotel offers an ideal base for exploring all that South Beach has to offer. Immerse yourself in the colorful atmosphere as you stroll along the lively streets lined with trendy boutiques, chic cafes, and world-class restaurants. Indulge in some retail therapy at the upscale Lincoln Road Mall, where you'll find an array of high-end shops and designer boutiques. When it comes to beach activities, South Beach has it all. Bask in the sun on the soft white sands, take a refreshing dip in the crystal-clear waters of the Atlantic Ocean, or try your hand at thrilling water sports like jet skiing and parasailing. As the sun sets, the energy of South Beach comes alive with its renowned nightlife scene. Dance the night away at legendary clubs like LIV or enjoy a cocktail at one of the trendy rooftop bars. With its vibrant energy and endless entertainment options, South Beach is a destination that will leave you wanting more.

Convenient Transportation from Nearby Airports to Shelborne South Beach

When it comes to reaching Shelborne South Beach from the airports near Miami Beach, you have several convenient transportation options. If you are flying into Miami International Airport (MIA), which is the closest major airport, you can easily reach the hotel by taxi or ride-sharing services. The journey takes approximately 20 minutes, depending on the traffic. Alternatively, you can opt for public transportation by taking the Orange Line of the Miami-Dade Transit Metrorail to Miami Beach and then transferring to a local bus or walking to the hotel, which is just a short distance away. Another nearby airport is Fort Lauderdale-Hollywood International Airport (FLL), located about 30 miles north of Miami Beach. From this airport, you can take a taxi or use ride-sharing services to reach Shelborne South Beach. The journey typically takes around 40 minutes, depending on the traffic. Additionally, you can consider booking a shuttle service or arranging a private transfer for a more convenient and hassle-free experience. With these transportation options, reaching Shelborne South Beach from the nearby airports is a breeze, allowing you to start your Miami Beach getaway without any delays or complications.

Explore the Vibrant Surroundings of Shelborne South Beach

Nestled in the heart of Miami Beach, Shelborne South Beach offers guests a prime location surrounded by an array of iconic landmarks and attractions. Just steps away from the hotel, you'll find South Beach, a world-famous stretch of pristine white sand beach that attracts sun-seekers and water enthusiasts from around the globe. Spend your days lounging under the warm Florida sun or take a refreshing dip in the crystal-clear waters of the Atlantic Ocean. For those seeking a unique shopping experience, the nearby Lincoln Road Mall is a must-visit. This pedestrian-friendly outdoor mall is lined with trendy boutiques, high-end shops, and an eclectic mix of restaurants and cafes. Explore the vibrant atmosphere, indulge in some retail therapy, or simply enjoy people-watching at one of the many outdoor patios. History buffs and architecture enthusiasts will be captivated by the Art Deco Historic District, located just a short distance from the hotel. This iconic neighborhood boasts the largest concentration of Art Deco buildings in the world, showcasing the distinctive architectural style of the 1920s and 1930s. Take a leisurely stroll along Collins Avenue and Ocean Drive to admire the colorful facades and intricate details of these beautifully preserved buildings. Nature lovers will appreciate the proximity of South Pointe Park, a picturesque waterfront park offering stunning views of the Miami skyline and the Atlantic Ocean. Enjoy a leisurely walk along the promenade, have a picnic on the grassy lawns, or simply relax and soak in the breathtaking scenery. Other nearby attractions include Española Way, a charming pedestrian street with European-inspired architecture, the Holocaust Memorial, a poignant tribute to the victims of the Holocaust, and Lummus Park Beach, a popular spot for beach volleyball and people-watching. With its unbeatable location, Shelborne South Beach provides the perfect base for exploring the vibrant surroundings and immersing yourself in the diverse culture and attractions that Miami Beach has to offer.

Convenient Public Transport Stations near Shelborne South Beach

Located in the heart of Miami Beach, Shelborne South Beach offers easy access to various public transport stations, ensuring convenient travel options for guests. One of the most convenient modes of transportation is the Metrobus, which has several stops near the hotel. With the nearest Metrobus stop just a short walk away, guests can explore the vibrant city of Miami without the hassle of driving or finding parking. The Metrobus system provides a reliable and affordable way to reach popular attractions, shopping districts, and dining destinations throughout Miami Beach and beyond.

Delightful Dining Options Near Shelborne South Beach

When it comes to dining near Shelborne South Beach, guests are spoiled for choice. Just steps away from the hotel, you'll find a variety of restaurants to suit every palate. If you're craving a juicy steak, head to Ole Ole Steak House, where you can indulge in expertly cooked cuts of meat. For a taste of Spain, Tapelia offers a delightful selection of tapas and authentic Spanish dishes. If Italian cuisine is more your style, Il Pastaiolo is the place to go, serving up delicious pasta dishes and classic Italian fare. For a true taste of Miami, Havana Vieja and La Mulata are both excellent choices for Cuban cuisine, while Limoncello Miami offers a fusion of Italian and Mediterranean flavors. If you're in the mood for Colombian cuisine, head to La Ventana for some mouthwatering dishes. Mama's Tacos is the go-to spot for flavorful Mexican cuisine, while Sola Miami Beach offers a contemporary take on American classics. And for a nostalgic dining experience, 11th Street Diner is a must-visit, serving up delicious comfort food in a retro setting. With such a wide range of dining options just moments away, guests at Shelborne South Beach are sure to have a memorable culinary experience during their stay.

Shop 'til You Drop: Nearby Shopping Landmarks

Located in the heart of Miami Beach, Shelborne South Beach is surrounded by an array of fantastic shopping landmarks. Just steps away from the hotel, you'll find Brownes & Co., a trendy boutique known for its curated selection of clothing and accessories. If you're in the mood for jewelry, Me & Ro is a must-visit, offering unique and beautifully crafted pieces. For high-end fashion, Whittall & Shon is the go-to destination, showcasing the latest designer collections. Music enthusiasts will delight in Uncle Sam's Music, a legendary store offering an extensive range of instruments and music accessories. If you're looking for avant-garde fashion, En Avance is a must-visit, featuring cutting-edge designs from both established and emerging designers. Ocean and Twelve Store is another shopping gem, offering a mix of trendy clothing, accessories, and home decor. Perfume lovers will be in heaven at Pure Perfume/The Fragrance Shop, where you can find a wide range of luxurious scents. When you need a caffeine fix, head to Kafka Kafe, a cozy coffee shop known for its delicious brews. Pop is a unique concept store that combines fashion, art, and design, offering a curated selection of products from local and international designers. Lastly, Ondademar is a beachwear boutique that offers stylish swimwear and resort wear for both men and women. With these incredible shopping landmarks just a stone's throw away, Shelborne South Beach is the perfect destination for fashion-forward travelers.

Affordable Luxury at Shelborne South Beach

Experience the perfect blend of luxury and affordability at Shelborne South Beach. With an average room price of just $239, you can indulge in a world-class hotel experience without breaking the bank. Compared to the average price of a hotel room in Miami Beach (FL), which stands at $244, Shelborne South Beach offers exceptional value for money. Despite its prime location in the heart of Miami Beach, this stunning hotel goes above and beyond to provide guests with an unforgettable stay at a fraction of the cost. From the moment you step into the beautifully designed lobby, you'll be captivated by the elegant ambiance and attention to detail. Each room at Shelborne South Beach is thoughtfully furnished with modern amenities, ensuring a comfortable and relaxing stay. Whether you're lounging by the pool, sipping cocktails at the rooftop bar, or enjoying a rejuvenating spa treatment, every aspect of your stay is designed to exceed your expectations. Don't miss out on this incredible opportunity to experience luxury at an affordable price. Book your stay at Shelborne South Beach today and discover why it's the perfect choice for your Miami Beach getaway.

Amazing Stay at Shelborne South Beach

Guests of Shelborne South Beach have nothing but positive things to say about their experience at this stunning hotel. From the moment you arrive, you'll be greeted by incredibly friendly staff who go above and beyond to make your stay memorable. The pool area is absolutely breathtaking, with a stunning design that will leave you in awe. The hotel's garden area is equally beautiful, creating a fun and playful atmosphere that guests can't get enough of. Not only is the hotel visually appealing, but it also offers great value for money. Guests appreciate the affordable rates, especially considering the prime location of the hotel. The decor throughout the property is inspiring and comfortable, creating a welcoming ambiance for guests to relax and unwind. Whether you're lounging by the pool or exploring the vibrant city of Miami Beach, Shelborne South Beach provides the perfect base for your vacation. Don't miss out on the opportunity to experience this amazing hotel for yourself!

A Haven of Luxury and Convenience in Miami Beach

Step into a world of unparalleled luxury and convenience at Shelborne South Beach in Miami Beach. With its stunning location and impeccable facilities, this hotel has garnered rave reviews from satisfied customers. From the moment you arrive, you'll be greeted by a warm and friendly staff who are dedicated to ensuring your comfort and satisfaction throughout your stay. One of the standout features of this hotel is its prime location. Situated in the heart of Miami Beach, Shelborne South Beach offers easy access to the city's vibrant nightlife, world-class dining, and pristine beaches. Whether you're looking to explore the iconic Art Deco District or simply relax by the pool, everything is just a stone's throw away. The hotel's facilities are equally impressive. With a range of amenities including a rooftop pool, a fitness center, and a spa, you'll have everything you need for a truly indulgent stay. The beautifully appointed rooms offer a haven of comfort and tranquility, ensuring a restful night's sleep. Plus, the hotel's cleanliness is top-notch, with meticulous attention to detail evident throughout. Overall, Shelborne South Beach has received high praise from customers for its exceptional facilities, convenient location, and attentive staff. It's no wonder why this hotel has become a favorite among travelers seeking a luxurious and memorable stay in Miami Beach.

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Amenities and facilities

Very good7.2

Facilities

Languages spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Gym/fitness
  • Private beach
  • Swimming pool
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
For the kids
  • Family/child friendly
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
The Drawing Room Bar
  • Cuisine: American
Oasis Bar and Grill
  • Cuisine: American
Root & Bone
  • Cuisine: American
Shelborne Caffe
  • Cuisine: American

Location

1801 Collins Avenue, South Beach, Miami Beach (FL), United States, 33139

Exceptional9.1

Location

Airports
  • Miami Seaplane Base (MPB)
    5.0 km
  • Miami International Airport (MIA)
    15.8 km
Public transportation
  • Metrobus
    620 m
Hospital or clinic
  • DaVita Dialysis
    1.2 km
Convenience store
  • 7 Eleven
    480 m
Cash withdrawal
  • ATM
    10 m

What's nearby

Popular landmarks
  • South Beach
    210 m
  • Collins Avenue
    390 m
  • Holocaust Memorial
    670 m
  • Española Way
    950 m
  • Lincoln Road Mall
    980 m
  • Art Deco Historic District
    1.5 km
  • Ocean Drive
    1.8 km
  • Miami Beach Boardwalk
    2.3 km
  • South Pointe Park
    3.1 km
  • Jungle Island
    4.6 km
Nearby landmarks
  • Scoop
    130 m
  • Bond Street Lounge
    130 m
  • Mynt
    130 m
  • Me & Ro
    140 m
  • South Beach
    210 m
  • Sweet Liberty Drinks & Supply Co.
    220 m
  • Florida Room at the Delano
    240 m
  • Agua Spa
    250 m
  • Rose Bar at the Delano
    260 m
  • Temple Emanu El Synagogue
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • The minimum age required to check in is 21 years.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Property announcements

Guests under the age of 21 can only check in with a parent or official guardian. Please note the service charge includes: - Internet access - Beach access, lounge chairs and towels - Pool activities - Fitness centre access - Local and toll-free calls Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The property will be closed for renovations starting August 31, 2023.

Reviews of Shelborne South Beach from real guests

Provided by verified guests of

Agoda logo
7.3
  • Location score 9.1 out of 10
    Location9.1
  • Room comfort and quality score 8 out of 10
    Room comfort and quality8.0
  • Facilities score 7.2 out of 10
    Facilities7.2
  • Cleanliness score 7.1 out of 10
    Cleanliness7.1
  • Service score 6.9 out of 10
    Service6.9
  • Value for money score 6.5 out of 10
    Value for money6.5
High score for Miami Beach (FL)
Rating
9+ Exceptional (22)
8-9 Excellent (10)
7-8 Very Good (5)
6-7 Good (7)
<6 Below Expectation (28)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 72 verified guest comments
12345
6.8
Good
Samerra from United States
Group
City View Double Room
Stayed 5 nights in April 2021

Don’t do it!”

I’ve used Agoda before and never had issues when I arrived at the hotel for checkin. This time I had an issue and I believe it’s the hotels fault and not Agoda. Me and my best friend went to check in and was told that they don’t have a reservation for us. I was upset because I called days and weeks before to make sure that we were ok and was told that they cannot see anything right now but that doesn’t mean we don’t have a reservation and there wouldn’t be any issues once we got there. Well that wasn’t the case. The person at front desk told us to call Agoda and have them refund us the money so that we can book directly with the hotel and we should never book with them again because they do fraudulent stuff. I was livid! I called Agoda and told them the situation and they told me that they will reach out to the hotel in which they did and told me to provide hotel reservation number. I went to another staff member who was just rude and the other staff at front desk told me to give her a minute and she will speak with me shortly. I told her what Agoda said, she said that she reached out to hotel reservations and they will get back with her about our reservation. I was still on the phone with Agoda at that time and then a minute later the front desk staff told me that they see my reservation now. Like what? Where was it before? It just magically appeared?! While we were there, there was other customers having trouble checking in. This was a hotel issue. Our room was on the 7th floor. Toilet wouldn’t flush, closet door wouldn’t open properly because it is off the hinges, shower not cleaned properly. TV wasn’t working and the desk lamp was not working. TV, toilet and light was fixed by maintenance but honestly if someone is coming into a room, they need to make sure that things are fixed. The breakfast that was included in our stay wasn’t all that. The bread felt cold and stale. The eggs just wasn’t right. The only thing I enjoyed was the orange juice and the hot chocola

Reviewed April 30, 2021
10.0
Exceptional
Shirvonne from United Arab Emirates
Solo traveler
Ocean View King
Stayed 4 nights in December 2021

perfect all round”

- hotel is situated around the perfect location - ocean view room is value for money. - check in was fast with an early flight your able to leave your luggage with the hotel and enjoy their facilities which i did. - pool, hot tub and game area were my regular spots with the beach being few steps away. - staff are very friendly and helpful no issues there! - room was clean and tidy daily thanks to the staff. - convenient valet parking included - food and drinks were absolutely amazing, i highly recommended those strawberry daiquiris and buffalo wings. - walking distance from target, ross, bars and restaurants. - if you need a RT-PCR test done for international travelers, there is MEDRITE URGENT CARE two blocks from this hotel, on lincoln rd. results 24hr. - bus stop to the airport station is right on the corner of the hotel too. (bus #150) - overall i enjoyed my stay stress free, chilled during the day with night time being a vibe. hotel and staff are accommodating and friendly. would recommend this hotel to anyone visiting miami south beach side.

Reviewed December 23, 2021
10.0
Exceptional
Janet from United States
Family with teens
Stayed 1 night in February 2021

Exceptional”

We loved this hotel. The decor was inspiring and comfortable. They were running a sale for 80/ nite, an incredible deal. The pool is stunning, the garden area beautiful fun, playful. We had breakfast poolside- open air, safe and delicious. The wait staff, the front desk pple were personable, professional, and kind and helpful. The beach area was amazing. We travel with teens, this place was just right for them- glamorous, elegant, fun, and the price was astonishing. Do stay here, you will love it.

Reviewed February 06, 2021
10.0
Exceptional
Rebilyn from United States
Couple
Accessible King
Stayed 1 night in July 2023

Exceptional”

Love this place will comeback again

Reviewed May 24, 2024
2.0
Saurabh from United States
Family with young children
Partial Ocean View Double
Stayed 2 nights in January 2023

The place was located at nice place but rooms were horrible ”

Not a hotel to plan with family. Very congested room if you are staying with kids. Rooms were broken, doors weren’t working. Very disappointing.

Reviewed October 08, 2023
12345

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