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8.5
Excellent
30,089 reviews
30,089 reviews
"The room is spacious and clean."
"Good space and clean rooms👍."
"Staff were attentive to our needs and the location is perfect for shopping."
"The kids enjoyed the place, the room is big for us with an extra bed."
"The family room is big itS a combination of two rooms with two toilet which is great for a big family like us."
8.6
Excellent
Location rating score
Sheraton Grand Macao
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Ruins of St. Paul's as well as Hac Sa (Black Sand) Beach nearby. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
26 travelers have booked today.
Value for money | 8.2 |
Distance to city center | 6 Km |
Location rating | 8.6 |
Nearest airport | Macau International Airport (MFM) - Macau SAR, China |
Distance to airport | 1.9 km |
Does Sheraton Grand Macao offers adjoining rooms?
Sheraton Grand Macao offers connecting rooms for guests who wants to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room info by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.
What dining options are available at Sheraton Grand Macao?
Start off your day with Sheraton Grand Macao's accessible cuisine and dining options which includes a range of options such as Chinese cuisine, International cuisine,and Buffet in restaurant for you to select from.
Does Sheraton Grand Macao provide airport transfer?
Sheraton Grand Macao provides airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.
Is car parking available at Sheraton Grand Macao?
Sheraton Grand Macao has car park onsite with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What bars are in close proximty of Sheraton Grand Macao?
While remaining at Sheraton Grand Macao, enjoy your evening or night out at Old Taipa Tavern to make the most out of your nightlife.
How many floors does Sheraton Grand Macao have?
Sheraton Grand Macao has a total of 41 floors.
In which languages can Sheraton Grand Macao's employees communicate?
Sheraton Grand Macao can converse in 8 languages and supports well-known languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What payment options are supported at Sheraton Grand Macao?
Sheraton Grand Macao supports up to 5, with payment card selections such as Cash, Visa, American Express, and MasterCard.
What is the nearest train, metro, or bus station to Sheraton Grand Macao?
The nearest train, metro, or bus station is MUST Station, 1080.58 m away from Sheraton Grand Macao.
What restaurants are nearby Sheraton Grand Macao?
Sheraton Grand Macao’s local community is Cotai which consists of popular restaurants such as Southern Kitchen, Chiado Portuguese Restaurant, and La Chine.
Is breakfast offered at Sheraton Grand Macao?
Wake up to an amazing buffet breakfast at Sheraton Grand Macao. Guests can enjoy breakfast offered with an additional charge of 273 MOP for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.
9.2
"The room is spacious and clean."
Monica
|
April 18, 2023
7.6
"Good space and clean rooms👍."
May
|
April 5, 2023
10
"Staff were attentive to our needs and the location is perfect for shopping."
Monica
|
April 10, 2023
Sheraton Grand Macao
When you are looking for comfortable and convenient accommodations in Macau, make Sheraton Grand Macao your home away from home. A stay at Sheraton Grand Macao ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Macau are yours with a stay at Sheraton Grand Macao, located just 6.3 km from the famous Ruins of St. Paul's.
The superior services and facilities offered at Sheraton Grand Macao will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Macau can be assisted with taxi and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Sheraton Grand Macao.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Sheraton Grand Macao. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Sheraton Grand Macao. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Sheraton Grand Macao offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.
Dining and things to do
Wake up with no worries at Sheraton Grand Macao, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Sheraton Grand Macao promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna. The many offerings at Sheraton Grand Macao ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Sheraton Grand Macao gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.
Around the property
Venture outside Sheraton Grand Macao and explore Macau during your stay. Try your luck at Casino at Venetian Macao located 580 m away where various games of chance are available for adults. Just don’t bet more than you can afford to lose.
8.5
Housekeeping
614 mentions
Internet
364 mentions
Breakfast
307 mentions
Swimming Pool
245 mentions
8.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The check in desk in the Main Lobby of the hotel will be relocated to Level 4 of Sheraton from Tuesday October 27, 2020. The Main Lobby check in facilities will no longer be operational after this date to make way for a brand new check in area. The temporary check in area will be located on Level 4 of the hotel complex. The temporary check in will offer guests all the functions of the existing check in, including luggage storage, dedicated Marriott Bonvoy counters as well as express check-out. Extensive signage will direct guests to Level 4 upon arrival to ensure the check in experience is as seamless as possible. The temporary check in facility will adhere to Marriott International’s Commitment to Clean global health and sanitization guidelines to minimize the risk of the spread of Covid-19. 由2020年10月27日(星期二)起,位於酒店正門旁的入住登記櫃檯將遷往4樓,於搬遷期間,該登記入住櫃檯將關閉,以進行各種優化。 辦理入住的臨時區域位於酒店4樓,提供的服務包括辦理入住登記、行李存放和快捷退房服務,以及專屬萬豪旅享家的服務櫃檯。 多個指示牌將設於不同的地方,讓賓客跟隨指引輕鬆到達酒店4樓,並辦理入住登記手續,確保舒適的入住體驗。 所有的臨時入住登記設施將嚴緊遵守萬豪國際集團「衛生安全的承諾」指引,以確保酒店各範圍的清潔標準,從而減低新型冠狀病毒的傳播。
Construction Update - The Londoner Macao
The main entry and porte-cochere of the Sheraton Grand Macao will close from Monday 1 March 2021.
Guests will be dropped off at The Londoner (Crystal Palace) main entrance, or the existing ‘East Lobby’ bus terminal at the rear of the complex.
Guest shuttle services and taxis will relocate to the new The Londoner main entrance.
Arriving guests will be directed from their arrival point to the temporary check in lounge located on Level 4 of the Sheraton Grand Macao that is complete with check in counters, luggage storage, a dedicated Marriott Bonvoy counters, as well as express check-out.
Guests arriving by car will still be able to park in the underground car park from the existing entrance (Sheraton driveway) with changes to the driveway to maintain access.
This property is used as a medical isolation observation, property only can accept guest who stay for quarantine observation form Oct 3, 2021 to Nov 30, 2021.
Show reviews that mention
Second visit; excellent experience again”
Been coing to Macau since 1993, no kiddin' (from Hong Kong while I'm originally from Holland). Love this hotel. Especially the staff is exceptionally well trained. Need change money? Adrian runs off with your 1000 dollar bill and comes back 72 seconds later with the perfect breakdown in small notes while not requiring any bureaucratic signatures/forms. Restaurant? Manager steps in with front line staff when needed. Fitness? João the manager steps in on some issues while Henny the coach is extremely friendly and hands on explaining us what we did wrong on the dead-lift. Front line staff? We thought we had breakfast included (which later was proven we didn't) and she handled the potential conflict situation extremely well. Even the bell boy was ready to run after my wife to get the right signature. Really amazing experience. Tip of the day; the breakfast buffet is great but check out the buffet at Churchill restaurant as well. You pay 20% more but mama mia, one of the best we ever experienced. And of course a visit to Macau is not complete if you didn't eat at Fernando's and bungee jump from the TV tower :)
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Best staycation!! ”
Highly recommended, it was one of our best, the staff are accomodating Shana and Terry (frontdesk) and Smith in bell service. They also grant our request to make it special for my husband birthday! It was indeed a memorable, that my youngest is crying leaving the hotel. The family room is big itS a combination of two rooms with two toilet which is great for a big family like us. Room is clean, buffet breakfast has many choices of food. Highly recommended for a big family like ours. We will surely be back soon.
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Exceptional”
Best location for easy travel around. Good service with helpful staffs. Hotel with many facilities. Clean room.
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Amazing!! ”
Very friendly staffs especially Ms sheena peralta banag, ms. jocie and ms. rechell. They are very accommodating, jolly and very kind. Kudos for their service. Clean and cozy hotel environment. Fitness and pool attendants are friendly and accommodating. A great experience!
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Great!”
Large beds. The room is spacious and clean. They have food court at the 3rd floor and the prices are reasonable and affordable. Great location. We will definitely book this hotel again in our next trip.
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Sheraton Grand Macao”
We really had a pleasant and wonderful time in this hotel. Mr front desk personnel, Mr. Wilson Jiang, made sure that all our needs and requests are taken cared of. Thank you Sir Wilson for the uutstanding hospitality you extended to our family. Cheers!
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Amazing Service”
It was my daughter's birthday and the hotel staff went above and beyond to make sure it was perfect. We were so happy with everything! The facilities are exceptional as well! I would highly recommend this hotel to anyone!
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Best hotel with best price ”
It's nice to be there it's on prime location with very best price compare to other other near by
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Fabulous Stay!”
Easy check in and out. Very nice, clean & spacious room and very lucky to get a room with partial Parisian view!
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Great hotel ”
Hotel staff was great , friendly and helpful. Room good size and housekeeping did a great job. Alan and the rest of the staff in breakfast were great .
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Exceptional”
I'm so glad I choose Sheraton Grand Macao the place to celebrate my Daughter's Birthday. The Staff are very accommodating and very hospitable.
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Had a great stay! Great atmosphere and ...”
Had a great stay! Great atmosphere and even better location. Right downstairs were the Londoner Shoppes which connect to Four Seasons and the Venetian. Right across the road is City of Dreams. Great location to stay if you want to go shopping and have the best service experience. Will stay here again. Will next time rememeber to contact the hotel 48 hours in advance to make special requests ;).
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Good service”
This is my second time staying here and it never disappoints me ever since. Their housekeeping service are superb. In general, they service provided by Sheratons never once fail me. Will definitely come back again.
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Great room”
Jesselle from Guest Relations was a great with us. Treat us fantastically the whole weekend and make our stay in Sheraton memorable.
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The staff who we came across for our 4 nights-stay were acceptional. ”
We will definitely return to stay in the future though we are not a gambler we enjoy staying in a hotel. Your staff were wonderful. Everyone went out of their way to assist us when asked. The lady in red pulled is out of the check in line as she saw that we have 2 elderly parents waiting outside of the line... That is an acceptional service.
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Excellent ”
The staffs are friendly and we had a very nice stay
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The best”
Best staff, Best room so cleam and quiet, best hotel
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Came here first months of opening”
Great hotel
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We had a great stay in Sheraton. We would like to commend the check in process as it was very smooth”
With the help of Sheena and Jethro, we were able to check in smoothly. They assist us very well especially that we have senior citizens in our trip.
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I had a wonderful stay at Sheraton Grand Macao”
I enjoyed my vacation
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