![Swimming pool [outdoor], Sofitel Macau at Ponte 16 Hotel in Macau](http://pix10.agoda.net/hotelImages/917/91750/91750_17040610350052155317.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], Sofitel Macau at Ponte 16 Hotel in Macau")
![Swimming pool [outdoor], Sofitel Macau at Ponte 16 Hotel in Macau](http://pix10.agoda.net/hotelImages/21669400/0/434ea833d398ae8311789952a06ee5c2.jpg?ca=16&ce=1&s=1024x768 "Swimming pool [outdoor], Sofitel Macau at Ponte 16 Hotel in Macau")
This property is in high demand!
9 travelers have booked today.
Sofitel Macau at Ponte 16 Hotel
Rua do Visconde Paco de Arcos, Macau City, Macau, Macau SAR, China - See map
In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Macau City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
ALLSAFE
Your Health and Safety are our Absolute Priority
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"
Facilities
Car park
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
BBQ facilities
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/917/91750/91750_17040610350052155317.jpg?ca=6&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/21669400/0/434ea833d398ae8311789952a06ee5c2.jpg?ca=16&ce=1&s=98x98&ar=1x1)
A very comfortable stay and great value in Macau”
We had a very comfortable and relaxing stay in Sofitel. the exterior might not look so good, just need repainting i guess, but the interior is really nice and the ambiance of this hotel is perfect. Location wise it is less than 15mins walk to Ruins of St. Paul and Senado Square. Also a lot of seafood restaurants accross the hotel.. the room is very clean and a comfortable bed and pillows which u can choose. We also enjoyed the swimming pool, sauna and steam facilities. The receptionist specially Ms Melody for being so kind towards us and very accommodating. We also love the welcome drinks that they even let us have a refill :D Another great staff are Mr Gary of the luggage storage that assisted us and went out of his way to getting our taxi to the airport and the person/Filipino in charge in the gym/pool area is very kind and accommodating too.. they are great value to this Hotel. Pls keep them well. Forgot to mention the receptionist upon our check in for free upgrade!!
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Exceptional”
This is honestly a great place to stay in Macau. Although you are in the middle of the city, the views of the river is amazing. It is situated close to the Historic Centre of Macau, around 10 to 15 mins walk which adds to the bonus. The hotel facility is amazing, the hotel provides l'occitane handwash and shampoo which is a nice touch. The gym is top notch with sweat towels and water provided, the pool was amazing and you can get a a good view of the river. The buffet was one of the best and the variety is on the next level, words just can't describe our experience here. The hotel also offers a free ride to the Ferry terminal and the staff were very helpful to advise on time and check in process.
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1st Experience of the Sofitel Macau at Ponte 16 Hotel”
Convenient location, comfortable and clean hotel for stay. I booked 2 rooms and requested for rooms to be on same floor. The room was bigger than expected and clean room. Our room has a very amazing harbor view, we had as stunning as photos. The swimming pool is in fact a place to visit. It has the infinity pool feel. Overall we have a nice stay. We will come back again.
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1st Experience of the Sofitel Macau at Ponte 16 Hotel”
Convenient location, comfortable and clean hotel for stay. I booked 2 rooms and requested for rooms to be on same floor. The room was bigger than expected and clean room. Our room has a very amazing harbor view, we had as stunning as photos. The swimming pool is in fact a place to visit. It has the infinity pool feel. Overall we have a nice stay. We will come back again.
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Upgraded to Mansion”
I was given upgrade to Mansion which has significant better amenities than the hotel. With a Harbor view, the room is big with own living room, dining room, karaoke and kitchen, jacuzzi, sauna, and etc. No doubt Sofitel is providing a top-notch service in Macau, which has excellent location too right beside Ponte 16 Casino.
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A nice stay at Sofitel”
- The hotel location is good. Famous attractions and souvenir street are just in walking distance - There is a convenient store and lots of restaurant nearby - We got free upgrade to a suite. The room is big, nice and tidy. - Staff are polite and helpful. If you go to Macau from Hong Kong through Hong Kong-Zhuhai-Macau Bridge, you can take bus route no. X101 to the hotel after you exit the Macao customs. Just get off at Station Auto-Silo Pak Kong (柏港停車場）, then the hotel is just on the opposite side.
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Excellent service and overall great value for money”
Few hotels I have stayed in can compete with Sofitel Macau in terms of value for money: the rooms are of course very clean and stylish (although the design is starting to age a little bit), with high-quality furniture. The bedding is tremendous. The hotel is licated very close to the old city of Macau, which we found to be much more interesting than the newer part. There are also a few casinos (Wynn, Gran Lisboa) fairly close-by. There are numerous dining options close to the hotel. Rooms and common areas were spotless throughout our stay. Service was always attentionate and felt very geniuine whether at the reception or at the different restaurants. The staff was also accomodating as far as check-out times and breakfast times--we arrived after the end of the buffet, but still were able to eat. Facilities are good, but there is room for improvement as far as the swimming pool, which could be a bit larger and do with a few more amenities such as a jacuzzi etc...
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A nice place to relax after business meetings”
The porters, the receptionists, the front desk staff and the waiters/waitresses in the restaurant (at 6/F) are nice, friendly and professional. Many of them speak good English. The hotel offers high quality breakfast and fragrant bathing lotion of L'OCCITANE en Provence. My room offers a tranquil view to the river and it gives me a very relaxing environment to prepare for my business meetings. The hotel is located at a very convenient location, and it's only a walking distance to most of the historic churches and relics.
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Best customer service guaranteed 👍🏻”
Arrived late night and without even requesting, check-out time was extended til 3pm. Had a good rest after our tiring trip in hkg. Hotel is very generous in giving extra complimentary h2o and coffee unlike the big hotel in Cotai we stayed at on our previous trip. From front desk, housekeeping to concierge were all accommodating. The management is lucky to have these staff. The only con is that no free shuttle bus provided from the HZMB terminal.
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Wonderful Stay!”
The location is convenient. Room is spacious and bed is always clean! Every staff we met is friendly with smile on their face. It's a wonderful stay. Special thanks to the concierge team! :)
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Great service and convenient location”
I was there with my boyfriend for the weekend. We ordered a no smoking room. The first room assigned to us smells like smoking room anyway. However, after I called, they immediately transferred us to another room with a better view. I was very pleased with their management. It was a pleasant stay.
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Nice hotel, near tourist spots, good service”
Hotel is very nice, clean and tidy. Check in and check out service is fantastic. Staffs are very attentive, polite and accommodating. You may not get this type of good service in all 4 stars or 5 stars hotel. To the staffs of this hotel during 22 Dec to 25 Dec 2019, WELL DONE! There is a nice chinese restaurant on the 18th floor of the hotel, serve very nice chinese food and dim sum, worth a try. Overall, very satisfied. If coming from HKZM Bridge, take bus 101X and will arrive in front of the hotel.
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Simply Stunning.”
The first thing that stood out was the 100 people waiting in line right out front waiting to get on a tour bus. Apparently, this is the pickup point to take many people back to the Mainland China border. Waaaay to much chaos just walk-ing up to the place! However it gets better. The hotel is gorgeous, well appointed and the staff were welcoming. I guess I’m just used to someone showing me to my room when I first check in, but maybe it’s different in Macau...as most things are. I was sent a Sofitel review by email and the only complaint was the pillows were not what I was used to. No biggie. They do have a sleep menu, but I don’t feel like for the price paid I should have to spend more on different pillows. I mean this is the Sofitel after all and if you’re broke you’re probably not staying here! After submitting the review online I got a call in my room 20 minutes later suggesting some different pillows no charge and they would be bringing them right up! 5 stars for service.
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Excellent service and with accomodation”
Very good hotel , staffs and all facilities. I enjoyed staying here for my business trip. Mr.Kevin and Mr.Bowie have a really good service mind. I appreciated them. They make me want to come back here again next time because of thier services.
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Club floor is well worht it!”
We stayed on the club floor and loved it - the tea time, happy hour, and breakfast are all great and make the club rooms an excellent value. The service provided was wonderful. Highly recommend.
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A good place for enjoying nice breakfast and quietness at a convenient location”
The hotel offers very nice breakfast. The rooms facing the river offer very quiet environment for a good sleep. The hotel is conveniently accessible and all major tourist spots are within short walking distance from the hotel.
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Great customer service”
Location is good. Excellent service from Ms. Jenny. It would be perfect is there's airport transfer.
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Great experience”
Its our 2nd booking and Sofitel is my daughter's choice. Aside from the friendly staff, the welcome mini cakes was appreciated. The free upgrade was unexpected 👍 Can't stay away from the pool 5/5 score for a great experience 😍😍😍
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The best 5 star in macau”
The staff , the room, the food, the view and location. Nothing wrong about this hotel except that it's on the pricey side. But you get what you pay for.
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Good location and facilities ”
Room wasn't available at check in time, I was offered if I wanted to upgrade to executive floor, I thought it would be faster and me and my mum would get a place to sit down comfortably to wait for the room at the 17th floor lounge, so I did that but getting the room was still was slow. The reception and 17th floor counter tried their best to expedite check-in and was very courteous and helpful but I didn't get a room even after waiting till 3.40pm. I had my elderly mum (74yrs) with me so it wasn't the best experience for her given that we just traveled over from HK and was tired, it would have been nice to have a rest in the room before heading out to walk around Macau. In the end, we headed out to walk first whilst hotel still prepping room. Room facilities and view was excellent.
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