The Ritz-Carlton, Macau
Carlton Club Suite, Club lounge access, 2 Bedroom Suite - Bed, The Ritz-Carlton, Macau in Macau
Swimming pool [outdoor], The Ritz-Carlton, Macau in Macau
Executive lounge, The Ritz-Carlton, Macau in Macau
Exterior view, The Ritz-Carlton, Macau in Macau
The Ritz-Carlton, Macau
Spa, The Ritz-Carlton, Macau in Macau

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9.5Exceptional

1,441 reviews

1,441 reviews

Cleanliness 9.8
Service 9.7
Facilities 9.6
Room comfort and quality 9.6
Location 9.5
Value for money 9.3
See map

9.5Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Galaxy Macau Building
20 m
Casino at Galaxy Macau
140 m
Casino Grand Waldo
190 m
China Rouge Private Club
220 m
UA Cinema Galaxy Macau
240 m
Popular landmarks
Macau Tower Convention & Entertainment Centre
3.8 km
Macao Museum
4.5 km
Grand Lisboa Casino
4.7 km
A-Ma Temple
4.7 km
St. Dominic's Church
4.8 km
Closest landmarks
Kiang Wu Hospital Taipa Clinic
270 m
Banyan Tree Spa
430 m
Si Toi
440 m
Old Taipa Tavern
450 m
Olympic Sports Centre
480 m

The Ritz-Carlton, Macau

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança Cotai Macau China, Cotai, Macau, Macau SAR, China - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

240 meters to public transportation

Top Value

Check-in [24-hour]

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Macau are being booked every minute!
Value for money9.3
Location rating9.5
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport2.6 km

Rooms available at The Ritz-Carlton, Macau

Exceptional
Room comfort & quality

9.6

Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed
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Carlton Club Suite, Club lounge access, 2 Bedroom Suite
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed & 1 double bed
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Premier Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Carlton Club, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed
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Carlton Suite, 1 Bedroom Larger Suite, 1 King
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed
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2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double
...
  • Room size: 125 m²/1345 ft²
  • City view
  • 1 king bed & 2 double beds
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Presidential Suite, Bedroom 1: 1 King, Bedroom 2: 1 King
...
  • Pool view
  • 2 bathrooms
  • 1 king bed
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Guest room, 1 King or 1 Twin/Single Bed(s)
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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1 Bedroom Suite, 1 King or 1 Twin/Single Bed(s)
...
  • Room size: 102 m²/1098 ft²
  • City view
  • 1 king bed
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Two-Bedroom Sky Suite
...
  • Room size: 172 m²/1851 ft²
  • Outdoor view
  • 1 king bed & 2 double beds
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Top things to do in Macau

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does The Ritz-Carlton, Macau have bars on-site?

Enjoy your getaway the best way possible with The Ritz-Carlton, Macau's bar and poolside bar readily available right in front of your doorstep for when you need a sip or two.

Does The Ritz-Carlton, Macau provide airport transfer?

The Ritz-Carlton, Macau offers airport transfer service upon request with an additional charge of 500 HKD in local currency. To request, check the box on the booking form just before the payment page.

Does The Ritz-Carlton, Macau provide shuttle service for getting around?

For your convenience when traveling around the city, The Ritz-Carlton, Macau provides None right at your doorstep making it simple for you to get to places effortlessly.

Does The Ritz-Carlton, Macau have a swimming pool?

While lounging at The Ritz-Carlton, Macau, you can indulge in the swimming pool facility to get your day started the best way with a splash for a refreshing morning or evening.

What kinds of entertainment are available at The Ritz-Carlton, Macau?

The Ritz-Carlton, Macau presents an array of entertainment facilities which includes games room and water park for your satisfaction while staying here.

What types of facilities are offered for kids at The Ritz-Carlton, Macau?

The Ritz-Carlton, Macau features a plethora of accessible facilities for visitors who require additional assistance such as Toilet seat at wheelchair height in some rooms, Adjustable height hand-held shower wand in some rooms, Entirely Route to accessible guest rooms, Access all room by interior corridor, and Accessible rooms have doors 32-inch wide opening for greater convenience throughout your stay at this property. This property has a total of 22 accessible facilities to assure guests remain secure throughout their stay. Please contact the property for more information on how they can further assist your needs to better accommodate you.

What are the property's policies for children's bedding at The Ritz-Carlton, Macau?

The Ritz-Carlton, Macau's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What payment cards are supported at The Ritz-Carlton, Macau?

The Ritz-Carlton, Macau supports up to 5, with payment card options including Visa, American Express, and MasterCard.

What do local visitors think about The Ritz-Carlton, Macau?

Past local visitors that have stayed at this property have given The Ritz-Carlton, Macau an average rating of 9.7. You can look up on more comprehensive customer reviews, and feedback for this property down in the review section.

What famous natural sightseeing locations are near The Ritz-Carlton, Macau?

The Ritz-Carlton, Macau is located within Cotai, which makes it effortlessly close to natural points of interest including Coloane.

More about The Ritz-Carlton, Macau

More about The Ritz-Carlton, Macau

Luxury and Elegance at The Ritz-Carlton, Macau

Welcome to The Ritz-Carlton, Macau, a luxurious 5-star hotel nestled in the vibrant city of Macau, Macau SAR, China. With its impeccable service, opulent accommodations, and breathtaking views, this hotel offers a truly unforgettable experience. As you step into The Ritz-Carlton, Macau, you will be greeted by a world of elegance and sophistication. The check-in process begins at 3:00 PM, allowing you to start your stay at your convenience. From the moment you arrive, the hotel's dedicated staff will ensure that every aspect of your visit is taken care of, providing a seamless and memorable experience. Conveniently located just 11 minutes away from the airport, The Ritz-Carlton, Macau offers easy access for travelers. Whether you are flying in for a business meeting or arriving for a well-deserved vacation, the short distance to the airport ensures a hassle-free journey. When it's time to bid farewell, check-out is until 12:00 PM, allowing you to make the most of your stay before your departure.

Unparalleled Entertainment Facilities at The Ritz-Carlton, Macau

Indulge in a world of entertainment at The Ritz-Carlton, Macau, where a plethora of facilities await to elevate your stay. Whether you're seeking retail therapy, thrilling games, or a serene escape, this luxurious hotel has it all. Step into a shopper's paradise with the hotel's exquisite shops, offering a range of high-end fashion, jewelry, and souvenirs. For those feeling lucky, the casino is the perfect place to try your hand at a variety of games and enjoy the vibrant atmosphere. After an exciting day, unwind at the stylish bar, where expert mixologists craft signature cocktails to tantalize your taste buds. Pamper yourself at the salon, where skilled stylists and beauticians will ensure you look and feel your best. Indulge in a rejuvenating massage or relax in the sauna and steam room, leaving all your worries behind. The spa offers a sanctuary of tranquility, with a range of treatments designed to revitalize your body and mind. For those who prefer the outdoors, the hotel's lush garden provides a serene oasis amidst the bustling city. Engage in friendly competition at the games room, or lose yourself in the pages of a captivating book at the library. Don't forget to visit the gift and souvenir shop to bring back a piece of Macau's charm. At The Ritz-Carlton, Macau, every moment is an opportunity for entertainment and relaxation. Immerse yourself in the vibrant atmosphere and indulge in the array of facilities available, creating unforgettable memories during your stay in Macau.

Unwind and Stay Active at The Ritz-Carlton, Macau's Impressive Sports Facilities

At The Ritz-Carlton, Macau, guests can experience a perfect blend of relaxation and fitness with its exceptional sports facilities. Dive into the refreshing waters of the indoor and outdoor pools, where you can enjoy a leisurely swim or simply bask under the warm Macau sun. For those looking to sip on refreshing cocktails while soaking up the sun, the poolside bar is the perfect spot to unwind and enjoy the stunning views. Fitness enthusiasts will be delighted to find a range of options to stay active during their stay. The hotel offers a free fitness center equipped with state-of-the-art equipment, allowing guests to maintain their workout routines. Whether you prefer cardio exercises or strength training, the 24-hour fitness center caters to all your fitness needs. Additionally, the hotel boasts a water park, providing endless fun and excitement for both adults and children. Indulge in a luxurious stay at The Ritz-Carlton, Macau, where you can enjoy a variety of sports facilities that cater to your relaxation and fitness needs. Whether you prefer a refreshing swim, a workout session, or a day of fun at the water park, this hotel has it all. Soak in the splendor of Macau while staying active and rejuvenated at The Ritz-Carlton, Macau's impressive sports facilities.

Convenience Facilities at The Ritz-Carlton, Macau

Discover a world of convenience at The Ritz-Carlton, Macau, where every detail is meticulously designed to enhance your stay. From 24-hour room service to express check-in/check-out, this luxury hotel offers an array of convenience facilities to cater to your every need. Start your day with ease as you enjoy the convenience of daily housekeeping, ensuring that your room is always fresh and tidy. Stay connected throughout your stay with complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly browse the web or catch up on work. For those who prefer to indulge in the comfort of their room, 24-hour room service is available, offering a delectable selection of dishes delivered straight to your door. Traveling can sometimes be a hassle, but at The Ritz-Carlton, Macau, your worries are taken care of. Take advantage of the hotel's laundry service and dry cleaning facilities, ensuring that your clothes are always clean and ready for any occasion. The concierge is also at your service, ready to assist with any inquiries or requests you may have. For added convenience, safety deposit boxes and luggage storage are available, providing a secure space to store your valuables while you explore the city. Whether you are visiting Macau for business or leisure, The Ritz-Carlton, Macau's convenience facilities are designed to make your stay as seamless as possible. From the moment you arrive until the time you depart, every detail is taken care of, allowing you to relax and enjoy your time in this vibrant city.

Convenient Transport Facilities at The Ritz-Carlton, Macau

At The Ritz-Carlton, Macau, guests can enjoy a range of convenient transport facilities that make getting around a breeze. Whether you're arriving by air or exploring the city, the hotel offers an airport transfer service to ensure a seamless arrival and departure experience. Additionally, the helpful concierge can assist in arranging tours and ticket services, allowing guests to effortlessly explore the vibrant city of Macau. For those traveling with their own vehicle, The Ritz-Carlton, Macau provides valet parking and an onsite car park. The car park is free of charge, making it convenient for guests to park their vehicles securely. Alternatively, if you prefer not to drive, the hotel also offers a shuttle service, making it easy to access popular attractions and destinations within Macau. With a range of transport facilities available, The Ritz-Carlton, Macau ensures that guests have everything they need for a hassle-free stay.





Indulge in Culinary Delights at The Ritz-Carlton, Macau

At The Ritz-Carlton, Macau, guests can embark on a gastronomic journey like no other with an array of dining facilities that cater to every palate. Start your day off right with a delectable breakfast buffet, offering a wide selection of both local and international dishes. Whether you prefer a hearty continental breakfast or a traditional Chinese breakfast, the hotel's restaurant has got you covered. For those looking for a quick bite or a caffeine fix, the coffee shop at The Ritz-Carlton, Macau is the perfect spot. Enjoy a freshly brewed cup of coffee or indulge in a selection of pastries and light snacks. The cozy ambiance and friendly service make it an ideal place to relax and unwind. If you prefer to dine in the comfort of your own room, the hotel offers 24-hour room service. From gourmet meals to late-night snacks, the menu is extensive and caters to all tastes. The dedicated staff ensures that your dining experience is nothing short of exceptional. With daily housekeeping and grocery deliveries, you can rest assured that your dining needs will be taken care of throughout your stay. Whether you choose to dine in one of the hotel's restaurants, enjoy a meal in your room, or grab a quick bite at the coffee shop, The Ritz-Carlton, Macau offers a culinary experience that is sure to satisfy even the most discerning of palates.

Luxurious and Spacious Rooms at The Ritz-Carlton, Macau

Indulge in the opulence and comfort of The Ritz-Carlton, Macau's exquisite room offerings. With a variety of room types to choose from, you are sure to find the perfect accommodation for your stay in Macau, Macau SAR, China. Experience ultimate luxury in the 1 Bedroom Suite, featuring either 1 King or 1 Twin/Single Bed(s). Spread out in the generous space of the 125 square meter 2 Bedroom Suite, with Bedroom 1 offering 1 King Bed and Bedroom 2 featuring 2 Double Beds. For those seeking exclusive privileges, the Carlton Club Suite provides access to the Club lounge. Alternatively, the Carlton Club offers Club lounge access with a comfortable stay in the 1 Bedroom Suite with 1 King Bed. By booking these remarkable rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the most competitive rates for your stay at The Ritz-Carlton, Macau, ensuring that you get the best value for your money. Additionally, Agoda's user-friendly platform makes it easy to browse and book your preferred room, saving you time and effort. Experience the epitome of luxury at The Ritz-Carlton, Macau and book your stay on Agoda today!

Discover the Vibrant Charm of Cotai in Macau

Nestled in the heart of Macau, The Ritz-Carlton offers a luxurious escape in the bustling district of Cotai. Known as the Las Vegas of Asia, Cotai is a vibrant and dynamic area that combines the best of entertainment, shopping, and dining. With its stunning skyline, world-class resorts, and thrilling attractions, Cotai has become a must-visit destination for travelers seeking excitement and indulgence. From The Ritz-Carlton, guests can easily explore the myriad of entertainment options that Cotai has to offer. Just steps away from the hotel, you'll find the iconic Cotai Strip, home to a dazzling array of casinos, including the famous Venetian Macao and City of Dreams. Whether you're a seasoned gambler or simply looking for some high-energy fun, Cotai's casinos offer a thrilling experience that is sure to leave you captivated. In addition to its vibrant nightlife, Cotai is also a paradise for shopaholics. The district is packed with luxury boutiques, designer stores, and sprawling shopping malls, where you can indulge in some retail therapy. From high-end fashion brands to exquisite jewelry and electronics, Cotai has it all. After a day of shopping, you can unwind at one of the many world-class restaurants in the area, offering a diverse range of cuisines to satisfy every palate. For those seeking a break from the glitz and glamour, Cotai also offers a tranquil escape amidst its bustling streets. Take a leisurely stroll along the Cotai waterfront and enjoy the breathtaking views of the city skyline. You can also explore the nearby Taipa Village, a charming neighborhood that showcases Macau's rich cultural heritage with its historic buildings, traditional shops, and delicious local street food. With its vibrant charm and endless entertainment options, Cotai is a destination that truly has something for everyone. Whether you're looking to try your luck at the casinos, indulge in some retail therapy, or immerse yourself in Macau's cultural heritage, Cotai promises an unforgettable experience. And with The Ritz-Carlton as your luxurious base, you'll be able to fully immerse yourself in the vibrant energy of this dynamic district.

Traveling to The Ritz-Carlton, Macau from Macau's Nearest Airports

Welcome to Macau, a vibrant city known for its blend of Chinese and Portuguese culture. If you're planning a luxurious stay at The Ritz-Carlton, Macau, located in the bustling Cotai district, getting there from the nearest airports is a breeze. The most convenient airport to fly into is Macau International Airport (MFM), located just a short distance from the city center. Once you arrive at the airport, you have several options to reach The Ritz-Carlton, Macau. The most convenient and hassle-free choice is to take a taxi directly from the airport. The journey to the hotel takes approximately 10 minutes, depending on traffic conditions. If you prefer public transportation, you can take the complimentary shuttle bus service provided by The Ritz-Carlton, Macau. Look out for the hotel's shuttle bus counter located near the arrival hall at the airport. The shuttle service operates at regular intervals throughout the day and offers a comfortable and convenient way to reach the hotel. Alternatively, if you're arriving at Hong Kong International Airport (HKG), you can take a ferry to Macau. The ferry terminal is easily accessible from the airport and offers frequent departures to Macau. Once you arrive in Macau, you can take a taxi or use the hotel's shuttle service to reach The Ritz-Carlton, Macau. No matter which option you choose, traveling from the nearest airports to The Ritz-Carlton, Macau is a seamless experience. Prepare to be pampered and indulge in the luxurious amenities and impeccable service that await you at this prestigious hotel.

Immerse Yourself in the Glamour and Excitement of Macau's Entertainment District

Welcome to The Ritz-Carlton, Macau, a luxurious haven nestled in the heart of Macau's vibrant entertainment district. Situated within close proximity to a plethora of iconic landmarks and attractions, this hotel offers the perfect base for exploring the city's exhilarating offerings. Step into the world of opulence and try your luck at the renowned City of Dreams Casino, located just a stone's throw away from the hotel. Indulge in an evening of entertainment and gaming, as you immerse yourself in the electrifying atmosphere and vibrant energy of Macau's premier casino. For a taste of European charm, head to the Eiffel Tower Experience at Parisian Macau. Take a leisurely stroll along the Cotai Strip Resorts, marveling at the stunning architecture and glitzy facades that transport you to the streets of Paris. Ascend to the observation deck of the Eiffel Tower replica for breathtaking panoramic views of Macau's skyline and the Cotai Strip below.

Convenient Public Transport Stations near The Ritz-Carlton, Macau

Located in the heart of Macau, The Ritz-Carlton offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away, guests will find Cotai West Station, Lotus Checkpoint Station, Cotai East Station, and East Asian Games Station. Cotai West Station is a popular transportation hub, providing easy connections to various destinations in Macau. From here, guests can easily explore the vibrant city and visit famous attractions such as the Ruins of St. Paul's and Senado Square. The station also offers convenient access to the Macau International Airport, making it an ideal choice for both business and leisure travelers. Lotus Checkpoint Station is another nearby option, perfect for those looking to explore the cultural side of Macau. From here, guests can easily visit the A-Ma Temple, a UNESCO World Heritage Site, and enjoy the picturesque views of the city. The station also provides easy access to the Macau Fisherman's Wharf, a popular entertainment complex with a wide range of dining and shopping options. For travelers looking to explore the eastern part of Macau, Cotai East Station is a convenient choice. From here, guests can easily reach attractions such as the Macau Tower and the Macau Science Center. The station also offers connections to the Macau Ferry Terminal, allowing guests to easily explore neighboring cities such as Hong Kong and Zhuhai. Lastly, the East Asian Games Station is located nearby, providing convenient access to the Macau East Asian Games Dome. This multi-purpose venue hosts various sports events and concerts, making it a popular destination for sports enthusiasts and music lovers. With these public transport stations located just a stone's throw away, guests staying at The Ritz-Carlton, Macau can easily explore all that Macau has to offer. Whether it's cultural landmarks, shopping districts, or entertainment venues, the hotel's convenient location ensures a seamless travel experience for all guests.

A Gastronomic Delight at The Ritz-Carlton, Macau

The Ritz-Carlton, Macau is surrounded by a plethora of exquisite dining options that will tickle your taste buds. Indulge in the authentic flavors of Beijing at Beijing Kitchen, where you can savor traditional dishes like Peking Duck and handmade dumplings. For a taste of classic Chinese cuisine with a modern twist, head to La Chine, where you can enjoy dishes like Braised Abalone with Sea Cucumber and Sautéed Lobster with Ginger and Scallion. If you're in the mood for some international flavors, The Apron offers a diverse menu featuring Western and Asian fusion dishes. For a truly elevated dining experience, Lai Heen and Zi Yat Heen are Michelin-starred restaurants that specialize in Cantonese cuisine, serving up delicacies like Dim Sum and Roasted Suckling Pig. Craving Italian cuisine? Look no further than 8½ Otto e Mezzo Bombana, a Michelin three-star restaurant known for its exquisite pasta and seafood dishes. McSorley's Ale House is the perfect spot to unwind with a pint of beer and indulge in hearty pub fare. For a taste of authentic Macau cuisine, head to Lakeview Palace and sample dishes like Portuguese-style Baked Chicken and African Chicken. Tsui Wah Restaurant at Galaxy offers a wide range of Hong Kong-style comfort food, from crispy pork buns to silky milk tea. And lastly, for a refined dining experience, Pearl Dragon is the place to go, offering a menu of exquisite Cantonese dishes in an elegant setting. With such a diverse and impressive selection of restaurants, The Ritz-Carlton, Macau ensures that every culinary desire is catered to.

Unparalleled Shopping Experiences

Located in the heart of Macau, The Ritz-Carlton offers easy access to a plethora of luxury shopping destinations. Just steps away from the hotel, guests can indulge in a world-class shopping experience at DFS Galleria, where they can find an extensive selection of high-end fashion brands and luxury goods. For those looking for a unique shopping experience, The Boulevard at Studio City is a must-visit. This vibrant shopping complex showcases a mix of international and local brands, along with a variety of dining options. The Countdown Hotel is another nearby shopping landmark, offering a range of boutique stores and designer boutiques. Additionally, The Shoppes at Cotai Sands Central is a shopper's paradise, featuring a collection of upscale shops, fine dining establishments, and entertainment options all under one roof. Lastly, Galaxy Macau's Fortune Diamond is a must-see attraction for shopaholics, with its stunning diamond-shaped structure housing a selection of luxury boutiques. With these exceptional shopping landmarks just moments away, guests at The Ritz-Carlton, Macau can enjoy a truly unforgettable shopping experience.

Luxury at an Unbeatable Price: The Ritz-Carlton, Macau

Indulge in opulence without breaking the bank at The Ritz-Carlton, Macau. With an average price of $625 per room, this luxurious hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Macau, which stands at $201, The Ritz-Carlton truly stands out as a premium destination that guarantees an extraordinary stay. Immerse yourself in the lavishness of this world-class hotel, where every detail is meticulously crafted to provide an unforgettable experience. From the moment you step into the grand lobby, you'll be greeted by an ambiance of elegance and sophistication. With the higher price tag comes an array of exclusive amenities and services that are second to none. From the plush and spacious rooms featuring breathtaking city views to the state-of-the-art fitness center and rejuvenating spa facilities, every aspect of your stay at The Ritz-Carlton, Macau promises to be exceptional. Don't miss the chance to treat yourself to an unforgettable luxury experience at a price that is worth every cent.

Exceptional Service and Beautiful Design

The Ritz-Carlton, Macau has received rave reviews from its customers for its exceptional service and beautiful design. Guests have consistently praised the friendly and helpful staff, who go above and beyond to ensure a memorable stay. The hotel's attention to detail is evident in every aspect, from the clean and comfortable rooms to the excellent interior design. One guest even mentioned receiving a pleasant surprise for their birthday, with a bottle of red wine and a cake provided by the hotel. With flawless service and a stunningly designed environment, The Ritz-Carlton, Macau is a hotel that guests can't wait to return to.

Luxurious Accommodation and Exceptional Service at The Ritz-Carlton, Macau

Step into a world of luxury and indulge in an unforgettable stay at The Ritz-Carlton, Macau. With outstanding customer ratings across various categories, this hotel offers an exceptional experience that exceeds all expectations. One of the standout features of The Ritz-Carlton, Macau is its impeccable staff performance, consistently rated at 9.7. From the moment you arrive, you will be greeted with warm hospitality and personalized service that truly sets this hotel apart. The staff members go above and beyond to ensure that every guest's needs are met, providing assistance with a genuine smile and attention to detail. Whether it's arranging transportation, recommending local attractions, or catering to special requests, the dedicated team at The Ritz-Carlton, Macau is committed to creating a memorable and comfortable stay for all guests. In addition to the exceptional service, the hotel's facilities receive a remarkable rating of 9.6. The Ritz-Carlton, Macau offers a wide range of amenities to enhance your stay. Indulge in the luxurious spa, where you can relax and rejuvenate with a variety of treatments. Take a dip in the sparkling swimming pool or maintain your fitness routine at the state-of-the-art fitness center. The hotel also boasts exquisite dining options, with a rating of 9.1 for food and dining. From fine dining experiences to casual eateries, The Ritz-Carlton, Macau offers a culinary journey that caters to every palate. With its prime location in Macau, The Ritz-Carlton offers easy access to popular attractions, earning a rating of 9.6 for location. Explore the vibrant city and discover its rich cultural heritage, or simply enjoy the breathtaking views from the hotel's elegant rooms and suites. The comfort and cleanliness of the accommodations are also highly praised, with ratings of 9.6 and 9.8 respectively. Each room is beautifully appointed and designed to provide a serene and relaxing atmosphere, ensuring a restful night's sleep. Experience the epitome of luxury and hospitality at The Ritz-Carlton, Macau. With exceptional customer ratings for its staff performance, facilities, dining options, location, comfort, and cleanliness, this hotel promises an unforgettable stay where every detail is meticulously taken care of.

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Amenities and facilities

Exceptional
Facilities

9.6

Most talked about facilities

Housekeeping

2 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Russian
  • Spanish
Accessibility
  • Access all room by interior corridor
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Lowered electrical outlets in some rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Casino
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • High floor
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Lai Heen
  • Cuisine: Chinese, Cantonese
  • Menu: Buffet
The Ritz-Carlton Cafe
  • Cuisine: French
  • Menu: Buffet
The Ritz-Carlton Bar & Lounge
  • Cuisine: International
  • Menu: Buffet
The Ritz-Carlton Pool Bar
  • Menu: Buffet

Location

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança Cotai Macau China, Cotai, Macau, Macau SAR, China
Exceptional
Location

9.5

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    2.6 km 9 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    24.2 km
Public transportation
  • Pai Kok Station
    220 m
  • Stadium Station
    600 m
Hospital or clinic
  • Kiang Wu Hospital Taipa Clinic
    270 m
Convenience store
  • 7 Eleven
    50 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Macau Tower Convention & Entertainment Centre
    3.8 km
  • Macao Museum
    4.5 km
  • Grand Lisboa Casino
    4.7 km
  • A-Ma Temple
    4.7 km
  • St. Dominic's Church
    4.8 km
  • Senado Square
    5.1 km
  • Historic Centre of Macau
    5.2 km
  • Monte Forte (Fortaleza do Monte)
    5.4 km
  • Ruins of St. Paul's
    5.5 km
Nearby landmarks
  • Galaxy Macau Building
    20 m
  • Casino at Galaxy Macau
    140 m
  • Casino Grand Waldo
    190 m
  • China Rouge Private Club
    220 m
  • Pai Kok Station
    220 m
  • UA Cinema Galaxy Macau
    240 m
  • Galaxy Grand Resort Deck
    240 m
  • Kiang Wu Hospital Taipa Clinic
    270 m
  • Iao Kei
    360 m
  • The Broadway
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • The extra bed is subject to availability.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Booking with breakfast or club lounge access will provided breakfast only for 2 persons. Additional guests are subject to an additional charge.
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Guests staying at the property can access the Grand Resort Deck water park for free.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee500 HKD
  • Travel time to airport (minutes)11
Extras
  • Breakfast charge (unless included in room price)418 HKD
The property
  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 242
  • Year property opened2015

Reviews of The Ritz-Carlton, Macau from real guests

9.4
Exceptional
Cleanliness9.8
Service9.7
Facilities9.6
Room comfort and quality9.6
Location9.5
Value for money9.3
High score for Macau
Rating
9+ Exceptional (66)
8-9 Excellent (12)
7-8 Very Good (3)
6-7 Good (1)
<6 Below Expectation (1)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 83 verified guest comments
12345
10.0
Exceptional
Leung from Ireland
Group
Carlton Suite, 1 Bedroom Larger Suite, 1 King
Stayed 1 night in April 2023

Superb Stay”

Impeccable stay! I was there with my family for a birthday celebration. They were so sweet to include complimentary wine, cake and decorations! Highly recommend and would visit again.

Reviewed April 17, 2023
10.0
Exceptional
kim from South Korea
Solo traveler
Premier Suite, 1 Bedroom Suite, 1 King
Stayed 2 nights in April 2023

The best hotel in Ritz Carlton”

If I travel to Macau again, I will choose this hotel again. I was impressed by the friendly attitude of the staff.

Reviewed April 26, 2023
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10.0
Exceptional
Chun from Hong Kong SAR, China
Couple
Premier Suite, 1 Bedroom Suite, 1 King
Stayed 1 night in April 2023

The best hotel in Macau”

Strongly recommend , nice staff, great service and wonderful view.

Reviewed April 07, 2023
10.0
Exceptional
YIK from Hong Kong SAR, China
Solo traveler
Premier Suite, 1 Bedroom Suite, 1 King
Stayed 1 night in March 2023

Good service”

The staff helped with luggage and introduced the room features. They also decorated the room and sent a cake, red wine, and chocolate to celebrate the birthday. Will definitely go again!

Reviewed March 14, 2023
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10.0
Exceptional
Wing from Hong Kong SAR, China
Couple
Premier Suite, 1 Bedroom Suite, 1 King
Stayed 1 night in April 2023

Hotel Service”

Booked the hotel for a birthday celebration and the hotel proactively decorated the room and provided red wine, snacks, and fruits. Truly a high-quality service from a five-star hotel. The room was spacious and clean, making for a comfortable stay. The breakfast buffet didn't have a lot of options, but the quality was still good!

Reviewed April 12, 2023
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12345
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