Tranquility Bay Residence

4 stars out of 5
119 Moo 1, Koh Chang Tai, Koh Chang, Thailand, 23170 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Koh Chang Tai part of Koh Chang, this property puts you close to attractions and interesting dining options. This 4-star property features outdoor pool to make your stay more indulgent and memorable.

Highlights

Airport transfer

Private beach

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [outdoor]

Private beach

Kitchen

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Koh Chang every 2 minutes on Agoda.com
See map

7.3Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Mu Ko Chang National Park View Point
5.8 km
Kai Bae Beach
6.1 km
Ban Chang Thai - Elephant Camp
9.6 km
Klong Plu Waterfall
10.0 km
White Sand Beach
13.9 km
Closest landmarks
Bang Bao Pier And Fishing Village
210 m
Bang Bao Pier
330 m
BB Divers at Bang Bao Bay
380 m
Klong Kloi Beach
1.0 km
Minimarket + laundry
1.3 km
Value for money7.3
Distance to city center20 km
Location rating7.3
Nearest airportTrat Airport (TDX)
Distance to airport34.3 km

Rooms available at Tranquility Bay Residence

Excellent
Room comfort & quality

8.7

Duplex
...
  • Room size: 120 m²/1292 ft²
  • Sea view
  • 1 king bed & 1 king bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 104 m²/1119 ft²
  • Sea view
  • 1 king bed & 1 king bed
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Tranquility Bay Residence have a swimming pool?

While staying at Tranquility Bay Residence, you can enjoy the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

How many floors does Tranquility Bay Residence have?

Tranquility Bay Residence has a total of 3 floors.

How many rooms does Tranquility Bay Residence have?

Tranquility Bay Residence has a total of 14 rooms.

In which languages can Tranquility Bay Residence's employees communicate?

Tranquility Bay Residence can communicate up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What payment cards are supported at Tranquility Bay Residence?

Tranquility Bay Residence accepts up to 5, with payment card options including MasterCard, Visa, UnionPay, and Cash.

What do verified guests love most about Tranquility Bay Residence?

Past guests that stayed at Tranquility Bay Residence have given this property a rating of 8.269 for its outstanding cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about Tranquility Bay Residence's view?

100.0% of our verified guest ratings have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Tranquility Bay Residence down in the review section.

What is the typical rating that past Couples' have given to Tranquility Bay Residence?

Past couple travelers that have stayed at this property have given Tranquility Bay Residence an average rating of 7.5. You can look up on more descriptive customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to Tranquility Bay Residence?

Verified families with older children that have stayed at this property have given Tranquility Bay Residence an average rating of 6.5. You can check out more detailed customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What well-known natural sightseeing spots are near to Tranquility Bay Residence?

Tranquility Bay Residence is situated within Koh Chang Tai, which makes it conveniently near to natural sights including Khlong Nonsi Waterfall, Ban Chang Thai - Elephant Camp, and Klong Plu Waterfall.

What time is check-in and check-out at Tranquility Bay Residence?

Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

What is the closest airport to Tranquility Bay Residence?

The closest airport to Tranquility Bay Residence is Trat Airport, 34.0 km away.

More about Tranquility Bay Residence

More about Tranquility Bay Residence

Tranquility Bay Residence: A Serene Getaway in Koh Chang

Welcome to Tranquility Bay Residence, a 4-star hotel nestled in the picturesque island of Koh Chang, Thailand. With its idyllic location and impeccable service, this hotel offers a serene getaway for travelers seeking relaxation and tranquility. From the moment you step foot into the hotel, you'll be greeted with warm hospitality and a sense of calm that will instantly put you at ease. Conveniently located just 45 minutes away from the airport, Tranquility Bay Residence provides easy access for travelers arriving or departing from Koh Chang. The hotel's check-in time begins at 02:00 PM, allowing you to settle in and start your vacation at your own pace. Situated 20 km away from the city center, this secluded oasis offers a peaceful escape from the hustle and bustle of everyday life. Built in 2012, Tranquility Bay Residence boasts a modern and stylish design that perfectly complements the natural beauty of its surroundings. With only 14 rooms, the hotel ensures an intimate and exclusive experience for its guests. Each room is thoughtfully designed and equipped with all the amenities you need for a comfortable stay. One of the standout features of Tranquility Bay Residence is its child policy. Families traveling with children between the ages of 0 to 11 can rejoice, as this hotel allows them to stay free of charge. Whether you're planning a family vacation or a romantic getaway, this child-friendly policy ensures that everyone can enjoy a memorable stay at this tranquil retreat. Check-out time at Tranquility Bay Residence is until 01:00 PM, giving you ample time to relax and savor your last moments in this peaceful haven. So, why wait? Book your stay at Tranquility Bay Residence and immerse yourself in the beauty and tranquility of Koh Chang, Thailand.

Unwind and Indulge in Tranquility Bay Residence's Entertainment Facilities

Tranquility Bay Residence in Koh Chang, Thailand offers a range of exceptional entertainment facilities that will make your stay truly unforgettable. Nestled amidst lush gardens, this tranquil oasis provides the perfect setting for relaxation and leisure. Take a dip in the sparkling outdoor swimming pool, surrounded by tropical foliage, and soak up the sun on the comfortable loungers. The poolside bar offers refreshing drinks and cocktails to quench your thirst while you unwind and enjoy the serene atmosphere. For those seeking a more active experience, Tranquility Bay Residence also boasts a well-equipped fitness center. Stay in shape during your vacation with state-of-the-art exercise equipment, including treadmills and weights. After an invigorating workout, head to the sauna and steam room to rejuvenate your body and mind. To add a touch of excitement to your evenings, the hotel features a billiards room where you can challenge your friends or family to a friendly game. Engage in some friendly competition as you showcase your skills on the billiards table. Tranquility Bay Residence's entertainment facilities cater to all guests, whether you prefer to relax by the pool, stay active in the fitness center, or engage in some friendly competition in the billiards room. Experience the perfect balance of tranquility and excitement at this exceptional hotel in Koh Chang.

Experience a Paradise for Water Sports Enthusiasts at Tranquility Bay Residence

Tranquility Bay Residence in Koh Chang, Thailand is a haven for water sports enthusiasts. With its stunning private beach and crystal-clear waters, guests can indulge in a variety of thrilling activities. Dive into the refreshing outdoor pool for a leisurely swim or challenge yourself with laps to keep fit. For those seeking adventure, Tranquility Bay Residence offers an array of non-motorized water sports options. Grab a kayak and paddle your way through the calm waves, exploring the picturesque coastline. Feel the thrill of the wind in your hair as you try your hand at windsurfing, or test your balance with stand-up paddleboarding. If you prefer a more laid-back experience, why not try your hand at fishing? Tranquility Bay Residence provides all the necessary equipment for a memorable fishing trip. Cast your line into the shimmering waters and relax as you wait for the fish to bite. For those looking to explore the underwater world, the hotel offers diving and snorkeling excursions. Discover the vibrant coral reefs and colorful marine life that call the waters around Koh Chang home. Whether you are a seasoned diver or a beginner, the experienced instructors at Tranquility Bay Residence will ensure a safe and unforgettable diving experience. With its pristine private beach and a wide range of water sports facilities, Tranquility Bay Residence is the perfect destination for those seeking an active and adventurous vacation in paradise.

Convenience Facilities at Tranquility Bay Residence

Tranquility Bay Residence in Koh Chang, Thailand offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. Safety deposit boxes are available, allowing guests to securely store their valuables and enjoy peace of mind throughout their stay. For those who need to stay connected, the hotel provides Wi-Fi in public areas, making it easy to browse the internet or check emails while lounging by the pool or enjoying a meal at the on-site restaurant. Additionally, Tranquility Bay Residence offers a designated smoking area for guests who smoke, providing a comfortable and designated space to indulge in their habit. Free Wi-Fi is available in all rooms, allowing guests to stay connected and stream their favorite shows or catch up on work from the comfort of their own accommodation. Luggage storage is also provided, ensuring that guests can securely store their belongings before check-in or after check-out. Finally, the hotel offers daily housekeeping services, ensuring that guests can relax and enjoy a clean and tidy room throughout their stay. With these convenience facilities, Tranquility Bay Residence aims to provide a seamless and enjoyable experience for all guests.

Convenient Transport Facilities at Tranquility Bay Residence

At Tranquility Bay Residence, we understand the importance of convenient transport options for our guests. Whether you are arriving at the nearby airport or looking to explore the beautiful island of Koh Chang, we have you covered. For hassle-free arrivals and departures, our hotel offers airport transfer services. Our friendly and professional staff will be waiting to greet you at the airport and ensure a smooth journey to the hotel. Similarly, when it's time to bid farewell to this tropical paradise, we will arrange for your transportation back to the airport, taking away any stress or worries. To make the most of your stay in Koh Chang, we also provide tours to help you discover the island's hidden gems. Whether you want to visit the stunning waterfalls, explore the vibrant local markets, or embark on an adventurous jungle trek, our knowledgeable guides will ensure an unforgettable experience. For guests who prefer to have their own transportation, Tranquility Bay Residence offers a spacious car park where you can safely park your vehicle. Additionally, we also provide car hire services, allowing you to conveniently explore the island at your own pace. With our well-maintained vehicles and competitive rates, you can easily navigate the island and visit its numerous attractions. At Tranquility Bay Residence, we strive to provide exceptional transport facilities to enhance your stay in Koh Chang. Whether you need airport transfers, guided tours, a secure car park, or a rental car, we have everything you need to make your journey seamless and enjoyable.





Indulge in Culinary Delights at Tranquility Bay Residence

At Tranquility Bay Residence in Koh Chang, Thailand, guests can experience a delightful culinary journey with the hotel's exceptional dining facilities. Start your day with a sumptuous breakfast spread at the on-site restaurant, where a wide array of local and international dishes are served to satisfy every palate. Enjoy a refreshing cup of coffee or tea while taking in the breathtaking views of the surrounding tropical paradise. For lunch and dinner, guests can indulge in a variety of delectable options at the hotel's restaurant. From fresh seafood caught from the nearby waters to authentic Thai delicacies, there is something to please every taste bud. The skilled chefs at Tranquility Bay Residence take pride in using only the freshest ingredients to create mouthwatering dishes that are sure to leave a lasting impression. After a day of exploring the island or relaxing by the pool, guests can unwind with a drink at the hotel's bar. Sip on a refreshing cocktail or enjoy a glass of wine while enjoying the serene ambiance and stunning sunset views. Whether you're looking for a romantic dinner for two or a casual meal with friends and family, Tranquility Bay Residence's dining facilities offer a memorable culinary experience that will leave you craving for more.

Tranquility Bay Residence's Spacious and Luxurious Room Options

Tranquility Bay Residence offers a range of spacious and luxurious room options to cater to every traveler's needs. Choose from the elegant One Bedroom Suite, boasting 60 square meters of space and a comfortable King Bed. For larger groups or families, the Two Bedroom Duplex is the perfect choice, featuring a generous 120 square meters of space and two King Beds. Alternatively, the Two Bedroom Suite offers a spacious 104 square meters of space and two King Beds, providing ample room for relaxation and rejuvenation. By booking these exquisite rooms on Agoda, you can enjoy the best prices and a hassle-free experience, ensuring a memorable stay at Tranquility Bay Residence.

Discover the Tranquil Beauty of Koh Chang Tai

Nestled on the serene shores of Koh Chang, Thailand, Tranquility Bay Residence offers an idyllic retreat for travelers seeking tranquility and natural beauty. Koh Chang Tai, located on the southern tip of the island, is a hidden gem that boasts pristine beaches, lush rainforests, and a laid-back atmosphere. Immerse yourself in the untouched beauty of Koh Chang Tai as you explore its stunning coastline. The powdery white sands and crystal-clear waters of Lonely Beach and Bailan Beach are perfect for sunbathing, swimming, or simply unwinding with a book. For those seeking adventure, take a dip in the refreshing waterfalls of Klong Plu or embark on a snorkeling excursion to discover the vibrant marine life at Koh Rang National Marine Park. Beyond the beaches, Koh Chang Tai offers a plethora of activities to indulge in. Hike through the lush rainforests of Mu Ko Chang National Park and discover hidden waterfalls, exotic wildlife, and breathtaking viewpoints. Visit the nearby fishing village of Bang Bao and experience the local way of life, or explore the vibrant night markets of Kai Bae for a taste of authentic Thai cuisine and shopping. With its untouched beauty and tranquil atmosphere, Koh Chang Tai is the perfect destination for those seeking a peaceful escape from the hustle and bustle of everyday life. Experience the serenity of this hidden paradise at Tranquility Bay Residence, where you can relax, rejuvenate, and immerse yourself in the natural wonders of Koh Chang.

Convenient Transportation from Nearby Airports to Tranquility Bay Residence in Koh Chang, Thailand

Tranquility Bay Residence, nestled in the serene and picturesque Koh Chang Tai, Koh Chang, Thailand, offers a tranquil escape for travelers seeking a peaceful beachfront getaway. Getting to this idyllic destination is a breeze, thanks to the convenient transportation options available from the nearest airports. If you are arriving by air, the closest airport to Koh Chang is Trat Airport, located approximately 17 kilometers away. From Trat Airport, you can easily reach Tranquility Bay Residence by taking a taxi or arranging a private transfer. The journey from the airport to the residence takes around 45 minutes, allowing you to soak in the beauty of the island along the way. Alternatively, if you are arriving at Suvarnabhumi Airport in Bangkok, you can opt for a combination of land and sea transportation to reach Tranquility Bay Residence. After landing at Suvarnabhumi Airport, you can take a comfortable shuttle bus or taxi to the Ekamai Bus Terminal in Bangkok. From there, you can board a direct bus to the Laem Ngop Pier in Trat. Upon reaching the pier, you can catch a ferry or speedboat to Koh Chang, and then a short taxi ride to Tranquility Bay Residence. No matter which airport you choose to fly into, the journey to Tranquility Bay Residence promises to be a seamless and enjoyable experience, as you embark on a memorable beachfront retreat in the captivating Koh Chang, Thailand.

Tranquility Bay Residence: A Serene Escape near Stunning Beaches and Exciting Diving Spots

Nestled amidst the picturesque island of Koh Chang, Tranquility Bay Residence offers a peaceful retreat surrounded by breathtaking natural beauty. With its close proximity to several stunning beaches, this charming residence is the perfect choice for beach lovers and water enthusiasts. Just a short distance away, you'll find Kong Koi Beach, Klong Kloi Beach, and Wai Chaek Beach, each offering their own unique charm and tranquility. Whether you're looking to soak up the sun, take a leisurely stroll along the shore, or simply unwind with a good book, these pristine beaches provide the ideal setting for relaxation and rejuvenation. For those seeking adventure beneath the waves, Tranquility Bay Residence is also conveniently located near two popular diving spots - BB Divers at White Sand Beach and BB Divers at Bang Bao Bay. Dive into the crystal-clear waters of the Gulf of Thailand and discover a vibrant underwater world teeming with colorful coral reefs and exotic marine life. Whether you're a seasoned diver or a beginner looking to try something new, these diving spots offer unforgettable experiences and professional guidance. In addition to its natural wonders, Tranquility Bay Residence is also situated close to a minimarket and laundry facilities, ensuring that all your needs are met during your stay. Whether you're in the mood for a quick snack or need to freshen up your wardrobe, these convenient amenities are just a stone's throw away. With its idyllic location and proximity to these landmarks and attractions, Tranquility Bay Residence offers a truly unforgettable experience in the heart of Koh Chang.





A Culinary Adventure Awaits

Tranquility Bay Residence is surrounded by a vibrant culinary scene, offering a wide range of dining options to satisfy every palate. For those seeking a unique dining experience, Rasta View is a must-visit. This laid-back restaurant and bar not only serves delicious food but also offers stunning panoramic views of the ocean. Ido Ido Restaurant & Chill out Bar is another popular choice, known for its relaxed atmosphere and mouthwatering seafood dishes. Ginger Home Restaurant & Bar is perfect for those craving authentic Thai cuisine, while Chan siam tattoo bamboo & machine offers a fusion of traditional Thai and modern Western flavors. MaHa Restaurants & Bar is a local favorite, serving up a variety of international dishes in a cozy setting. The Beach Cafe is the ideal spot to enjoy a refreshing drink while taking in the breathtaking sunset views. For coffee lovers, Mr. A Coffee is a hidden gem, serving up aromatic brews and delectable pastries. Sea Paradise is a seafood lover's paradise, offering an extensive menu of freshly caught seafood. Pipin Cafe is a charming cafe that serves up delicious breakfast and lunch options, perfect for a leisurely meal. Klong Kloi Cottage Restaurant is known for its warm hospitality and mouthwatering Thai dishes. Lastly, Ran Mae Toi Family Restaurant is where you can savor authentic Thai flavors in a cozy, family-friendly setting. With such a diverse array of dining options just moments away from Tranquility Bay Residence, guests are sure to embark on a culinary adventure during their stay.













Tranquility Bay Residence: A Haven of Comfort and Cleanliness

Discover a hidden gem nestled in the heart of Koh Chang, Thailand - Tranquility Bay Residence. With an impressive overall rating of 7.4, this hotel has left a lasting impression on its guests, earning high marks for its exceptional comfort and cleanliness. Step into a world of tranquility as you enter the well-appointed rooms of Tranquility Bay Residence. Guests rave about the level of comfort provided, with an outstanding rating of 8.7. From plush beds to modern amenities, every detail has been carefully considered to ensure a restful and rejuvenating stay. Whether you're traveling for business or leisure, you'll find the perfect blend of relaxation and convenience within these walls. Cleanliness is paramount at Tranquility Bay Residence, and it shows in their remarkable rating of 8.3. Impeccably maintained rooms and common areas create an inviting atmosphere that guests can't help but appreciate. From the moment you step foot into the hotel, you'll be greeted by a spotless lobby and attentive staff who take pride in maintaining a pristine environment. Whether you're lounging by the pool or enjoying a meal at the on-site restaurant, you can rest assured that cleanliness is at the forefront of the hotel's priorities. Tranquility Bay Residence goes above and beyond to ensure guests have a memorable stay. With a staff performance rating of 7.8, the dedicated team is committed to providing exceptional service that exceeds expectations. From the warm welcome at check-in to the attentive assistance throughout your stay, the staff at Tranquility Bay Residence will make you feel like a valued guest. Whether you have a question, need a recommendation, or require any assistance, the friendly and professional staff is always ready to go the extra mile. Experience the epitome of comfort, cleanliness, and outstanding service at Tranquility Bay Residence. Book your stay today and discover why this hotel continues to receive rave reviews from satisfied guests.

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Amenities and facilities

Very good7.3

Facilities

Most talked about facilities
Languages spoken
  • English
  • Thai
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Diving
  • Fishing
  • Garden
  • Private beach
  • Snorkeling
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
  • Water sports (non-motorized)
Dining, drinking, and snacking
  • Kitchen
Services and conveniences
  • Daily housekeeping
  • Elevator unavailable
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Swimming pool [kids]
Access
  • Duplex room
  • Fire extinguisher
  • Pets allowed unavailable
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Kitchenette
  • Kitchenware
  • Microwave
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Toiletries
  • Washing machine

Location

119 Moo 1, Koh Chang Tai, Koh Chang, Thailand, 23170

Very good7.3

Location

Airports
  • Trat Airport (TDX)
    34.3 km
Hospital or clinic
  • Buddy Drugstore
    3.6 km
Convenience store
  • 7 Eleven
    90 m

What's nearby

Popular landmarks
  • Mu Ko Chang National Park View Point
    5.8 km
  • Kai Bae Beach
    6.1 km
  • Ban Chang Thai - Elephant Camp
    9.6 km
  • Klong Plu Waterfall
    10.0 km
  • White Sand Beach
    13.9 km
  • Ban Kwan Chang
    16.0 km
Nearby landmarks
  • Bang Bao Pier And Fishing Village
    210 m
  • Bang Bao Pier
    330 m
  • BB Divers at Bang Bao Bay
    380 m
  • Klong Kloi Beach
    1.0 km
  • Minimarket + laundry
    1.3 km
  • Laem Bang Bao
    1.6 km
  • Tree Top Adventure Park Koh Chang
    2.5 km
  • Muay Thai
    2.5 km
  • Bai Lan Bay
    2.6 km
  • BB GYM
    3.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not have a 24-hour reception. Guests arriving after 05:00 PM are requested to contact the property directly prior to arrival so alternative arrangements can be made.
  • There is no restaurant in the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until13:00
  • Reception open until17:00
  • Check-out from12:00
  • Check-in until17:00
Getting around
  • Distance from city center20 km
  • Travel time to airport (minutes)45
  • Airport transfer fee500 THB
Extras
  • Daily Internet/Wi-Fi fee0 THB
The property
  • Year property opened2012
  • Number of floors3
  • Room voltage220
  • Number of rooms 14
  • Non-smoking rooms/floorsYes
  • Number of restaurants0
  • Number of bars/lounges0
Parking
  • Daily parking fee0 THB

Reviews of Tranquility Bay Residence from real guests

Provided by verified guests of

Agoda logo
7.5
  • Room comfort and quality score 8.7 out of 10 and is a high score in Koh Chang
    Room comfort and quality8.7
  • Cleanliness score 8.3 out of 10
    Cleanliness8.3
  • Service score 7.8 out of 10
    Service7.8
  • Facilities score 7.3 out of 10
    Facilities7.3
  • Location score 7.3 out of 10
    Location7.3
  • Value for money score 7.3 out of 10
    Value for money7.3
High score for Koh Chang
Rating
9+ Exceptional (7)
8-9 Excellent (13)
7-8 Very Good (20)
6-7 Good (8)
<6 Below Expectation (12)
Guest Type
Language

Show reviews that mention 

Showing 60 verified guest comments
12345
4.8
Philippe from France
Family with teens
Two Bedroom Suite
Stayed 2 nights in April 2017

Very disappointing ”

Although the view on the sea is perfect, the size of the apartment is good as well, we had no internet for 3 days. Unfortunately my job does not allow me to be away from a good wifi system for so long and this is always the first thing that I Ensure is available. It was advertised "Wifi in all rooms" but we had no wifi working out of the 3 days. Apart from the young lady at the desk the service was poor. The breakfast was horrific and, passed 5pm, no service at all, no bar, no restaurant so we had to take the car and drive every night, for about 20 Minutes, before to find areas with restaurant. It also mentions "Parking" which is in fact a small area in the jungle.... For half the price it would have been ok.

Reviewed May 05, 2017
3.3
Marcus from Germany
Couple
Stayed 2 nights in February 2016

Should not be rated as a 5-Star Hotel”

Things I like
The location on the sea

Our stay was horrible. When we arrived at 19:30 the reception was already closed. The security asked us: "What do you want here?" After 30 minutes an employee from the reception arrived by motorcycle. The whole resort seemed to be under construction and disordered. The restaurant and reception closed around 17:00 every day. There was no room service, no bell service and no telephone at all in the room. The rooms equal a 3-star standard, simple and clean. The service was very poor. All in all a bad value and totally overpriced in comparison to other hotels on Koh Chang.

Reviewed February 23, 2016
4.8
Yoshimi from Japan
Family with young children
Stayed 4 nights in February 2016

No service ”

We arrived there late evening and there was only one security guard until a receptionist was called. There is no room service and breakfast is disappointing. The building is still under construction. You may want to go another hotel if you want to have a full holiday.

Reviewed February 12, 2016
6.7
Good
Uttam from Thailand
Family with young children
Stayed 2 nights in January 2016

Comfortable stay,beautiful loction,poor facilities”

Things I like
Location, Rooms, comfort

Wonderful location and a huge property but not maintained very well. The beach was not clean on the day we arrived. we could not enter the beach as it was dirty, they cleaned the beach on the last day when we were leaving. in the evenings, the pool and garden area lights dont get switched on timely. There was no massage facility available. The hotel restaurant is open only during the day. There is fisherman's village nearby which is a good place to have food and do some shopping. The location is very far away from the pier, we took our car and after reaching the island, it was a 40 minute drive. rooms are spacious and clean. overall not worth the price !

Reviewed January 18, 2016
6.3
Good
Jenny from Sweden
Family with young children
Stayed 5 nights in December 2015

A hotel with possibilities”

Things I like
Apartment

We were a big group of 9 people, adults and children. The apartment was great, but unfortunately the dish washer did not work during the week. Even if they said that they would fix it they did not. The pool area was very nice but unfortunately the water ruined all our swim suits (9 people) due to too much chlorine. The beach was nice but dirty and unfortunately the water was not swimmable according to management.

Reviewed January 04, 2016
12345

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