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Wynn Macau Hotel
Wynn Macau Hotel
Wynn Macau Hotel
Wynn Macau Hotel
Wynn Macau Hotel
Wynn Macau Hotel
Wynn Macau Hotel

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9.2

Exceptional

2,153 reviews

2,153 reviews

Housekeeping4
View2
Breakfast1
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Casino Wynn

20 m

Moon Jellyfish Aquarium

100 m

Lee Kum Kee Oyster

110 m

Artificial Lake

150 m

Wynn Performing Lake

150 m

Popular landmarks
Grand Lisboa Casino

330 m

St. Dominic's Church

370 m

Senado Square

860 m

Historic Centre of Macau

860 m

Macao Museum

960 m

Closest landmarks
Cinnebar

30 m

Whisky Bar

250 m

St. Augustine's Church

270 m

Casino StarWorld

280 m

Cathedral Square

280 m

Wynn Macau Hotel

Rua Cidade de Sintra NAPE, Macau City, Macau, Macau SAR, China, - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Macau City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Inside city center

Check-in [24-hour]

Excellent room comfort & quality

Free airport transfer

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Spa

Swimming pool [outdoor]

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Macau every 6 minutes on Agoda.com
Value for money8.4
Distance to city center1 km
Location rating9.2
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport4.6 km

Rooms available at Wynn Macau Hotel

Exceptional
Room comfort & quality

9.1

Two Bedroom Suite
...
  • Room size: 278 m²/2992 ft²
  • Lake view
  • 1 king bed & 1 king bed
Enter dates to see prices
Deluxe City View
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
2-Bedroom Sky Suite
...
  • Room size: 278 m²/2992 ft²
  • 2 bathrooms
  • 1 king bed & 1 king bed
Enter dates to see prices
Grand Deluxe City View
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
1 Bedroom Suite Lake View
...
  • Room size: 185 m²/1991 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite City View
...
  • Room size: 185 m²/1991 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Lake View
...
  • Room size: 56 m²/603 ft²
  • Lake view
  • 2 single beds or 1 king bed
Enter dates to see prices
Encore Grand Salon Suite
...
  • Room size: 186 m²/2002 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Lake View
...
  • Room size: 56 m²/603 ft²
  • Lake view
  • 2 single beds or 1 king bed
Enter dates to see prices
Encore Deluxe Suite
...
  • Room size: 102 m²/1098 ft²
  • City view
  • 1 king bed or 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Wynn Macau Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Wynn Macau Hotel?

Wynn Macau Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Wynn Macau Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Wynn Macau Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Wynn Macau Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Wynn Macau Hotel. Asian breakfast is available for guests. There's an additional charge of 294.8 MOP for adults and 151.8 MOP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Wynn Macau Hotel?

Wynn Macau Hotel features on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients.

What is the smoking policy at Wynn Macau Hotel?

Wynn Macau Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Wynn Macau Hotel?

Guia Cable Car is the closest train, metro, or bus station, about 1.4 km away from Wynn Macau Hotel.

What restaurants are nearby Wynn Macau Hotel?

Restaurants including Wong Chi Kei, A Lorcha and Dragon Portuguese Restaurant are popular in Wynn Macau Hotel’s neighborhood which is known as Macau City.

What popular shopping places are close to Wynn Macau Hotel?

Located in the Macau City area, Wynn Macau Hotel is close to great shopping choices like Macau Fisherman's Wharf, Lee Kum Kee Oyster and One Central Macau Mall.

What are popular attractions near Wynn Macau Hotel?

Guests at Wynn Macau Hotel can easily visit Ruins of St. Paul's, Senado Square and Historic Centre of Macau located in the Macau City area.

What popular natural sightseeing spots are close to Wynn Macau Hotel?

Wynn Macau Hotel is located in the Macau City area, which is famous for natural sightseeing destinations such as Dr. Carlos d'Assumpcao Park and lapsapan.

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Explore the neighborhood

What people love about Wynn Macau Hotel

  • 10

    Exceptional

    "Memorable and good experience staying."

    VOON

    |

    June 17, 2022

  • 10

    Exceptional

    "The outdoor swimming pool is beautifully decorated, luxuriously green (trees, shrubs) and has very comfortable and elegant outdoor furniture."

    Miguel

    |

    May 30, 2022

  • 9.6

    Exceptional

    "Beautiful atmosphere and amazing lake view!"

    Mawilyn

    |

    January 17, 2022

Property ranking|Compared to 95 Macau properties
See all rankings
Location score
9.2/10
Overall score
9/10
Room size
120 sqm.
Cleanliness score
9.4/10
Better than
96
%
of Macau properties
Better than
96
%
of Macau properties
Bigger than
95
%
of Macau properties
Better than
94
%
of Macau properties
Overall rating:

9.2

Exceptional
2,153 reviews
Cleanliness
9.4
Facilities
9.0
Location
9.2
Read all reviews >
More about Wynn Macau Hotel

More about Wynn Macau Hotel

Wynn Macau Hotel

Wynn Macau Hotel is the perfect choice for travelers who want to take in the sights and sounds of Macau. Experience an urban escape in Macau with a stay at Wynn Macau Hotel, with its exceptional location right in the city center. Sampling the authentic culture of Macau is easy with a stay at Wynn Macau Hotel, just 1.1 km from Ruins of St. Paul's.
Wynn Macau Hotel offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Macau.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Wynn Macau Hotel include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Wynn Macau Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and casino.
Wynn Macau Hotel offers an excellent variety of recreational facilities. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and casino.
Wynn Macau Hotel offers an excellent variety of recreational facilities. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Wynn Macau Hotel is the perfect spot to explore Macau's fascinating cultural sights and attractions. Try your hand at gambling at Casino at Venetian Macao located 4.6 km away, where various casino games are available.


Reasons to stay here

This hotel scored better than most with an overall rating higher than 95% of accommodations in the city.
This hotel's food and dining score higher than 97% of accommodations in the city.
This hotel scores higher than 95% of accommodations in the city for its location.


Reasons to stay here

This hotel scored better than most with an overall rating higher than 95% of accommodations in the city.
This hotel's food and dining score higher than 97% of accommodations in the city.
This hotel scores higher than 95% of accommodations in the city for its location.

Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Food & Dining

9 mentions

View

9 mentions

Housekeeping

9 mentions

Internet

8 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
Location
Rua Cidade de Sintra NAPE, Macau City, Macau, Macau SAR, China,
Exceptional
Location

9.2

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    4.6 km 13 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    26.6 km

Public transportation

  • Guia Cable Car
    1.5 km

Hospital or clinic

  • Loyal
    330 m

Convenience store

  • 7 Eleven
    460 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Grand Lisboa Casino
    330 m
  • St. Dominic's Church
    370 m
  • Senado Square
    860 m
  • Historic Centre of Macau
    860 m
  • Macao Museum
    960 m
  • Monte Forte (Fortaleza do Monte)
    1.0 km
  • Ruins of St. Paul's
    1.2 km
  • Macau Tower Convention & Entertainment Centre
    1.3 km
  • A-Ma Temple
    1.5 km
  • Casino at Venetian Macao
    4.7 km

Nearby landmarks

  • Casino Wynn
    20 m
  • Cinnebar
    30 m
  • Moon Jellyfish Aquarium
    100 m
  • Lee Kum Kee Oyster
    110 m
  • Artificial Lake
    150 m
  • Wynn Performing Lake
    150 m
  • Dragon of Fortune
    200 m
  • Casino Kam Pek
    210 m
  • One Central Macau Mall
    220 m
  • Whisky Bar
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee0 MOP
  • Distance from city center1 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)294.8 MOP

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors20
  • Number of restaurants8
  • Number of rooms 1010
  • Room voltage220
  • Year property opened2006
  • Most recent renovation2019

Reviews of Wynn Macau Hotel from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.4
Facilities9.0
Location9.2
Room comfort and quality9.1
Service9.2
Value for money8.4
High score for Macau
Rating
9+ Exceptional (273)
8-9 Excellent (80)
7-8 Very Good (49)
6-7 Good (16)
<6 Below Expectation (18)
Time of the year
Mar - May (106)
Jun - Aug (86)
Sep - Nov (122)
Dec - Feb (122)
All guests (585)
All room types
All languages

Show reviews that mention 

Showing 436 verified guest comments
12345
10.0
Exceptional
Miguel from Macau SAR, China
Solo traveler
Deluxe City View
Stayed 1 night in May 2022

Super relaxing stay”

I was looking for a relaxing environment and was able to enjoy it to the fullest! The outdoor swimming pool is beautifully decorated, luxuriously green (trees, shrubs) and has very comfortable and elegant outdoor furniture. The water temperature was ideally refreshing. The room was also very comfortable with a fabulous view of the Fountain, Governador Nobre Carvalho bridge over the Pearl river, as well as Lisboa and Grand Lisboa hotels. Great night view! The staff also contributed to my wellbeing during my stay. Thank you Wynn team! I definitely enjoyed my stay, and plan to repeat. Thank you Wynn Macau

Reviewed May 31, 2022

See room deals

10.0
Exceptional
Marie from Mauritius
Family with young children
Deluxe City View
Stayed 1 night in March 2019

Best hotel EVER”

Out of all the hotels I have stayed, this is by far the best, in terms of service and facilities. We were blown away. When we arrived, we were received at the front desk by Henry. Our room was not ready, so we left our luggage and went out for lunch. When we returned, unfortunately, we found out that there was only a room on the smoking level which was not what we booked. Given the choice of waiting a bit longer or taking it, we decided to wait a bit longer. In the meantime we were shown to our interim (smoking) room to refresh ourselves. True to promise, once the room was ready, we were escorted by a very friendly bellboy to the grandest suite I have ever seen in my life. All of us just went WOW. It was a complimentary upgrade and simply the best stay of our life! To celebrate my daughter's 6th birthday, they gave us a super super yummy chocolate cake, chocolate in a box and strawberries and champagne. Heartiest compliments to Henry and the bell boy. They made our stay unforgettable

Reviewed November 29, 2019

See room deals

Dear Marie, Thank you for your gracious comments. It was a pleasure to learn that you chose our hotel to celebrate your daughter’s Birthday. Our Team Members are empowered to go the extra mile and deliver exceptional service to our valuable customers. I am glad to hear that Henry Heng at Front Desk exceled in anticipating your needs. Thank you for your compliments! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Responded December 27, 2019
Wynn Macau Hotel
9.6
Exceptional
Mawilyn from Macau SAR, China
Family with young children
1 Bedroom Suite City View
Stayed 1 night in January 2022

Amazing experience!”

Beautiful atmosphere and amazing lake view! The staffs were amazing and very accommodating. They allowed us to check in early and check out late. Special thanks to Ms. Sharon Ng, Ms. Alison and Mr. Marlon for their exceptional service. However, the only downside was their security incharge @2pm (Jan. 17, 2022) was so arrogant and unhelpful! When we were about to leave the hotel while pushing my baby in a stroller, he just watched us and didn’t even bother to help opening the door. I also found out that he showed impoliteness towards my husband last night. Upon entering the lobby, he stopped my husband and asked arrogantly, “Where are you going? What’s your room number?” Hey, what’s the purpose of asking? Do they have a “no room reservation, no entry” policy?!! That was so rude of him!

Reviewed January 17, 2022

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10.0
Exceptional
VOON from Malaysia
Group
Deluxe City View
Stayed 1 night in June 2022

Birthday Celebration”

Memorable and good experience staying. Staffs are very helpful and professional.

Reviewed June 17, 2022

See room deals

9.6
Exceptional
david from United States
Solo traveler
Deluxe City View
Stayed 2 nights in January 2019

Same as Vegas”

For those of you been to the Wynn in Las Vegas, this is a carbon copy expect the same great service excellent restaurants and fun energetic atmosphere

Reviewed February 01, 2019

See room deals

Dear David, Thank you for sharing your review with us! We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the Wynn legacy of excellence. We hope to welcome you back for another stay in the very near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Responded February 04, 2019
Wynn Macau Hotel
9.2
Exceptional
Lai from Malaysia
Couple
Encore Deluxe Suite
Stayed 1 night in March 2022

A great stay in Macao”

Great hotel location at city, great staff service for front office and restaurant service , just one part that is smoker need go smoking out at the street if don’t want to go to smoking room at casino, which is a hassle for smoker.

Reviewed March 06, 2022

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Dear Valued guest, Thank you for sharing your review with us! We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the Wynn legacy of excellence. We hope to welcome you back for another stay in the very near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Responded May 10, 2022
Wynn Macau Hotel
10.0
Exceptional
KaFai from Macau SAR, China
Couple
Deluxe Lake View
Stayed 4 nights in May 2021

not bad”

not bad GOOD

Reviewed August 19, 2021

See room deals

Dear Valued guest, Thank you for sharing your review with us! We genuinely feel privileged to read your kind comments about your recent experience with us. It is always our goal to deliver exceptional service to each of our guests and we are pleased to know that your stay was no exception. Thank you for giving us the opportunity to make your stay in Macau an enjoyable one and we hope you will return soon. Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Responded January 23, 2022
Wynn Macau Hotel
10.0
Exceptional
FAN from Taiwan
Solo traveler
Deluxe Lake View
Stayed 2 nights in December 2019

Exceptional”

Everything is good

Reviewed January 04, 2020

See room deals

Dear Valued guest, Thank you for sharing your review with us! We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the Wynn legacy of excellence. We hope to welcome you back for another stay in the very near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Responded September 29, 2020
Wynn Macau Hotel
8.8
Excellent
ying from Hong Kong SAR, China
Family with young children
Deluxe City View
Stayed 1 night in December 2019

Nice stay”

The hotel provided baby stroller, bed and bathtub for my 3-months’ old baby, it was very sweet! Although we got lost few times outside the hotel (coz most of the entrances are directly leading to casino and the baby can’t pass through), it was a pleasant stay.

Reviewed December 21, 2019

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Dear ying, Thank you for sharing your review with us! We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the Wynn legacy of excellence. We hope to welcome you back for another stay in the very near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Responded December 27, 2019
Wynn Macau Hotel
8.0
Excellent
CONNIE from Australia
Couple
Deluxe City View Room (King or Double Double)
Stayed 2 nights in March 2019

Pleasant . Restaurants are nice esp the Chinese 88”

Reception was very helpful

Reviewed March 09, 2019

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Dear CONNIE, Thank you for sharing your review with us! We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the Wynn legacy of excellence. We hope to welcome you back for another stay in the very near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Responded May 10, 2019
Wynn Macau Hotel
8.4
Excellent
Wong from Hong Kong SAR, China
Business traveler
Wynn Deluxe Double or Twin Room City View
Stayed 1 night in October 2019

Made Duplicated Booking”

But cannot refund.

Reviewed October 29, 2019

See room deals

8.0
Excellent
Atle from Norway
Group
Double
Stayed 1 night in September 2019

Very good”

Great hotel, great location. However terrible experience with Agoda travel agent.

Reviewed September 19, 2019

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Dear Atle, Thank you for sharing your review with us! We are delighted to know your wonderful feedback, it gives us motivations to strive to do better and continue carrying on the Wynn legacy of excellence. We hope to welcome you back for another stay in the very near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Responded September 25, 2019
Wynn Macau Hotel
7.2
Very good
Ricky from Hong Kong SAR, China
Family with teens
Deluxe City View
Stayed 1 night in December 2019

Ok to stay, room is big.”

Better to have a couch in such a spacious room. No coffee machine. Bath robe looks dirty and torn.

Reviewed December 30, 2019

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9.3
Exceptional
karen from United States
Family with teens
Deluxe City View
Stayed 1 night in April 2014

wynn macau is tastefully fabulous,same decor as LV”

decor,shops,location, pricey you get what you pay for

I booked in advance as dates/availabilty can be an issue, this is a first choice hotel in macau but I understand chinese clients perfer the encore macau over the wynn mac. the decor is similar to the wynn in las vegas(carpet,walls) I stayed in a one bedroom suite & it was unforgetably fabulous the suite had a huge bathroom& big jacuzzi tub big black granite shower a description of pure luxury, check in is private at the newly renovated wynn club, shops were all high end, service, concierge service excellent perfect english resourceful, confirming international flights. my visit to macau was alot of fun the wynn & venetian were similar to the las vegas wynn & venetian but theres only one las vegas, macau is a whole different experience completely well with kids you werent allowed to walk thur the casino gambling area, so seeing the hotel as entirely wasnt possible which felt like a smaller place & to get to the cantonese resturant you needed to walk outside around the building, macau makes more revenue from gambling than las vegas but theres more shows & shops & things to do in las vegas the show to see in macau was the "water dance" at the city of lights hotel on the other side of the island

Reviewed April 13, 2014

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10.0
Exceptional
Ronald from Australia
Couple
Deluxe Lake View
Stayed 3 nights in April 2012

A 5 star hotel that truly lived up to its rating. ”

Luxury features in the Room. Courtesy of staff excellent, Facilities superb. Musical Fountains!

The Wynn Hotel is close walking distance to the main Macau square and Portugese heritage buildings. A short taxi hop to the Macau Tower will give an extra dimension to your visit. Fantastic views, excellent dining at reasonable price, bungy jumping if you like this sort of thing. The Wynn is a class act and draws a clientele that is a mix of the classes. Technology is there to behold in the Hotel and offers computer buffs high speed broadband in their rooms. Thanks to Agoda we negotiated an excellent price for our room and it was value all the way. Would highly recommend Wynn; it deserves to be a 6 star class hotel.

Reviewed April 29, 2012

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10.0
Exceptional
Jonathan from United States
Business traveler
Deluxe City View
Stayed 1 night in March 2017

Like boutique version of the vegas hotel just cleaner with better rooms. ”

Beatiful and clean. If you are looking for the vegas vibe though then go to Las Vegas. There are no bars in the hotel rather just a few restaurants with delicious food. The casino is small and efficient if you know how to play the asian card games. I am an Amaerican doing business in Asia so I do not know how to play these games. There were only two blackjack tables in the whole casino which closed early because none of the locals play. Keep in mind the hotel is built to cater to the local Chinese and Hong Kong reaidrnts and not Cauacasians like me. In my experience Macau is all about walking around to all of the hotels to see the amazing architectures and quality of building materials. For the short time I was there, I had a wonderful stay at the Wynn Macau and reccomend it to anyone who wants to stay in an immaculate hotel.

Reviewed March 30, 2017

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9.3
Exceptional
from Malaysia
Couple
Deluxe City View
Stayed 2 nights in November 2011

A wonderful hotel with professional service”

The hotel is very conveniently located near the centre of the city, yet well set back away from heavy and noisy traffic. We like the strategic view from our room, facing the lake and we were able to enjoy the half-hourly fountain performance. The bathroom facilities are very convenient, with double wash basins, shower separate from the bath-tub and a generous supply of fluffy white towels and toiletries.

Mostly, we liked the Wynn Macau for the high quality of its room furnishing, the professional attitude of its front desk staff, and the entertaining lake, dragon of fortune and tree of prosperity performances. Check in was swift and friendly: when told that my wife and I were celebrating our 49th anniversary, the receptionist issued us a lake and fountain facing room, with a superb view of the Cotai region and provided with a MOP200 rebate voucher for the Japanese restaurant. What impressed me most was that the front desk staff member chased me to the airport to return my credit card which I had forgotten to retrieve after paying our bill. It was a thoroughly relaxing two night stay at The Wynn after the hussle and bustle of our first two nights at a 5-star hotel in Taipa island.

Reviewed November 23, 2011

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9.0
Exceptional
Eden from Philippines
Couple
Stayed 1 night in November 2008

Best Hotel In Town!”

friendly staff, spacious rooms, great food, beautiful pool, hotel amenities.
location.

Being a constant traveler, I had high expectations for Wynn. We've been to other hotels in Macau, but I must say that Wynn is the best one we've stayed in! The amenities are nice, the rooms are quite modern and spacious. The staff were friendly, and breakfast was great! The only downside is that the location of the hotel is not at the center of Macau. Nonetheless, it is a very beautiful hotel -- worth every dollar! It's really 5-star and posh, I'd love to stay here again in my next trip!

Reviewed January 08, 2009

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10.0
Exceptional
MINNIE from Philippines
Family with teens
Deluxe City View
Stayed 1 night in April 2012

Gorgeous hotel with friendly staff”

Enchanting and mesmerizing fountain!

Upon entering Wynn Macau Hotel guests are greeted with a lovely display of synchronized water and lights show, giving you a relaxed and cool feeling! Upon check in, friendly and very accommodating staff greets and welcomes you. Going up to your room, you will pass through an elegant hallway and be overwhelmed with splendid and magnificent room ambiance, with well coordinated and matching colors of upholstery up to the drapes! Once in your room, you'll like to stay there forever but there are many shops still to explore!

Reviewed April 29, 2012

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10.0
Exceptional
Stella from Indonesia
Family with teens
Deluxe City View
Stayed 3 nights in August 2011

Very nice hotel, will definitely a comeback!”

Very helpful receptionist, very nice hotel staffs, luxurious, spacy room, convenient.

Like every hotels in Macau, they have free shuttle bus from the ferry terminal to its hotel. For Wynn Hotel, they have a very helpful bus staffs that will help you with your carriages and the bus itself is huge! So there are plenty of space for you and your family. The check-in process was fast no hassle at all. All the hotel staffs, include its security and cleaning room service are all very nice and helpful. Its room itself is definitely a 5 stars. It is huge! And it has all the facilities you need, like: in room massage, salon, bathrobe, complete beauty kits, hair dryer, shoe polish, umbrella, iron, extra pillow and blanket, laundry bag, international adapter is available on every room for free, complimentary mineral water (you can ask for more), room garnish like flower and chocolate! Moreover what I like is: TV on the bathroom and there are plenty drawer to put my stuffs. :)

Reviewed September 08, 2011

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