Wynn Palace
Never miss a single attraction in Macau when staying at Wynn Palace. Getting around in Macau is easy when staying at this resort, strategically placed right in the heart of the city. Explore the genuine Macau that most travelers never see, with a stay at Wynn Palace -- located only 6.3 km from Ruins of St. Paul's.
At Wynn Palace, guests are bound to have a stress-free stay. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Taxi and shuttle services provided by the resort make exploring Macau even more convenient.
Guests can enjoy convenient available parking right at the resort. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's ticket service. Packing light is possible at Wynn Palace thanks to the resort's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by resort.
All rooms at Wynn Palace are designed for comfort. For your comfort, some rooms at the resort are equipped with linen service, blackout curtains and air conditioning. Some rooms at Wynn Palace even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Every day at Wynn Palace begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the resort's bar and casino.
Apart from amenities and services, Wynn Palace goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the resort's pool. Check out the resort's fitness facility to stay fit and firm on vacation.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Don't miss out on all that Macau has to offer during your stay at Wynn Palace. Place your bets and hope for wins at Casino at Venetian Macao just 1.0 km away. Good luck!
Reasons to stay here
Get more than you bargain for here, which scores value for money higher than 97% of the city's accommodation.
Facilities at this resort are rated higher than 97% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 97% of the city's accommodation.
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/126/1265876/1265876_17033114580052072077.jpg?ca=6&ce=1&s=1024x768)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/126/1265876/1265876_17033114580052072077.jpg?ca=6&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/126/1265876/1265876_17033114580052072078.jpg?ca=6&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/126/1265876/1265876_17033114580052072079.jpg?ca=6&ce=1&s=98x98&ar=1x1)
The most accommodating and hygienic hotel!”
The staff were so accommodating and polite. They listened to us very attentively and never made us feel as if we weren’t welcome. The hotel was also very clean and neat. The interior was very well planned out and the design was so aesthetically pleasing. Highly recommend to all travelers!
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Dear Rechelle, Thank you for your gracious comments. At our hotel, our mission is to create a luxurious and personalized stay for our guests, an experience which is memorable and one-of-a-kind, not something that has been checked off a list. We are glad that you felt special and well taken care of during your stay with us. We look forward to welcoming you again in the near future. Yours sincerely, Guest Relations
Great birthday experience! ”
Celebrating my fiancé’s birthday at Wynn Palace. Recommended by my colleagues, already heard that the customer service and room are nice. Staffs are warm-hearted and extremely attentive. Room and facilities are new and clean. Detailed ornaments, arrangement and service. Warm and luxury atmosphere. When we arrived, they also arranged a beautiful complimentary birthday cake for us. In general it’s a nice experience.
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Dear Shiting, Thank you for your gracious comments. It was a pleasure to learn that you chose our hotel to celebrate your fiancé’s birthday. Our Team Members are empowered to go the extra mile and deliver exceptional service to our valuable customers. We are glad to hear that we exceled in anticipating your needs. We hope to welcome you and your fiancé back for another stay in the very near future! Yours sincerely, Guest Relations
Exceptional experience”
I stay for one night for my birthday! i never had such amazing experience in my life! i felt so especial. I was suprised with a wonderful birthday cake from Wynn! The room was luxus with delicious breakfast. In general the staff was so friendly even offer me drink in the pool to celebrate my birthday! The only downside of the stay was i was confronted by one security guard from the Skycab, was rude i asked me why i get out of the Skycab and he rudely ask for my room number! But overall it was a wonderful experience! we almost felt like Royal!! Thank you Wynn Palace=)
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Dear Paula, Thank you for your gracious comments. Our team members are proud to deliver luxury service with their own personalities. They all have a sense of imagination, attention to detail and a passion to create something that is absolutely unforgettable for our guests. We are thrilled to know how much you enjoyed the special arrangements we tailored for you and your family in your recent stay with us. Moreover, feedback is extremely important to us. We have initiated an immediate review with all Team Members in SkyCab with suitable training to ensure that your experience will be not repeated. We look forward to welcoming you again in the near future. Yours sincerely, Guest Relations
Lovely Birthday/Staycation ”
The service that staff in Wynn Palace provides is definitely amazing and the rooms are so spacious and clean. We picked the southern part of the hotel therefore rooms were in the colour of blue and green.
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Dear Susana, Thank you for your gracious comments. At our hotel, our mission is to create a luxurious and personalized stay for our guests, an experience which is memorable and one-of-a-kind, not something that has been checked off a list. We are glad that you felt special and well taken care of during your stay with us. We look forward to being of assistance again in the near future. Yours sincerely, Guest Relations
So grateful to meet the same FO agent again”
Life is so amazing, Carol Leong from Wynn Palace FO checks us in again. She is so polite and insightful again. She is literally what this place means, polite, insightful, and professional.
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Dear Kenny, Thank you for your gracious comments. It gives us great pleasure to know how Carol was of such great help and delivered great customer service. Your satisfaction is always a motivation for us and definitely the key to our success. We look forward to being of assistance again in the near future. Yours sincerely, Guest Relations
Huge rooms”
Kids loves the room very spacious! We were lucky to be upgraded to fountain parlor suite room. Kids have lots of space to run around. The outside pool was under maintenance bit the room has jacuzzi which entertained the kids and adults too! Breakfast also great! Thanks Wynn Palace, will definitely come back!
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Dear Ronald, Thank you for your lovely review. We are very pleased that you enjoyed our hotel services and facilities. The Fountain Suites facing our magnificent Performance Lake are indeed everyone’s favorite and we couldn’t agree more! Our team members share the same goal to always provide exceptional service to our valuable guests. We hope that this is something you were able to enjoy as well. We sincerely appreciate your endorsement and look forward to welcoming you again in the future. Yours sincerely, Guest Relations
Great accommodation!”
Fantastic journey with Wynn Palace. Staffs are welcoming, facilities are superb. However, I will certainly be even more satisfied if the following aspects will be taken care of more attentively: 1. Provide more safety protection products regarding the COVID-19 e.g. surgical masks, alcoholic towels. 2. The waiting period for breakfast is a little bit too long. Apart from these two small suggestions, I have nothing to complain my staying. Looking forward to traveling with Wynn soon!
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Dear Sida, Thank you for sharing your review with us. We are glad that you had a wonderful experience with us. At our hotel, we take great pride in our warm service and our sincere hospitality. We appreciate your valuable feedback, as it helps us to better understand our customers and strive to do better. Once again, thank you for taking the time to provide us with you feedback. We look forward to welcoming you again very soon! Yours sincerely, Guest Relations
it is really great.”
I'm so satisfed with Wynn palace. but I'm so sad that not use the swimming pool. I didn't know that we can't use the pool. So my kids are so sad while staying. Except This matter, It was a good experience. I'd really like to stay again next.
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Dear ju, Thank you for taking the time to share your review with us! We are delighted to read that we have provided you with a great experience at your stay. With that said, we are sorry for the fact that we were not able to offer you a perfect stay due to the closure of our Swimming Pool. Providing our guests with the world-class facilities is paramount in our goals, thus, we have arranged the thorough maintenance on a regular basis to ensure the professional upkeep and the excellent conditions of our Pool. Please accept our sincere apologies for any inconvenience caused to you during your stay. We thank you for your visit and hope to welcome you back in the near future. Yours sincerely, Guest Relations
Best hotel”
Excellent service.
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Dear SHERYLL, Thank you for your gracious comments. It gives us great pleasure to know how our Team Members were of such great help and delivered great customer service. Your satisfaction is always a motivation for us and definitely the key to our success. We look forward to being of assistance again in the near future. Yours sincerely, Guest Relations
considerate and helpful”
the hotel is clean and beautiful, the staff are considerate and helpful, it’s a really happy stay
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Dear ZHENGXUAN, Thank you for your gracious comments. We genuinely feel privileged to read your kind comments about your recent experience at Wynn Palace. It is always our goal to deliver exceptional service to each of our guests and we are pleased to know that your stay was no exception. Thank you for giving us the opportunity to make your stay in Macau an enjoyable one and we hope you will return soon. Yours sincerely, Guest Relations
Passion staff and great place. Nice stay.”
My stay in Wynn palace is a enjoyable one. Having Ms. Carol Leong to handle my check in & out at front office is an highlight of my stay. She shown incredible passion, knowledge, dedication and patience during our encounter with her. While the lobby is quite busy, she don’t want to rush us just to complete her job. She spend time to talk us through restaurant and hotel & rooms’ facilities. Definitely the most exceptional service in Macau.
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Dear Kenny, Thank you for your lovely review. Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At Wynn Palace, we believe that “people make people happy”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. We are pleased to know that Carol has taken good care of you, and we have shared your positive feedback with her. Our team look forward to having the opportunity of creating more memorable moments for you in the near future! Yours sincerely, Guest Relations
great place to stay”
nice place with best service. Especially appreciate the concierge officer: Freddie and Queenie for nice arrangement of the birthday celebration.
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Dear Tong, Thank you for sharing your review with us. All our team members are carefully chosen and appointed, as we believe that “people make people happy”. We are glad that you felt special and well taken care of during your stay with us. We hope to welcome you back for another stay in the very near future! Yours sincerely, Guest Relations
Exceptional”
Nice room and facility, recommended
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Dear XI, Thank you for your gracious comments. We are delighted to hear that you enjoyed your stay with us. Please rest assured that we will continue to enhance our standards as well as service so that your next visit will be another pleasant and memorable one. We hope to welcome you back in the near future. Yours sincerely, Guest Relations
excellente”
very nice and confortable hotel
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Dear pou, Thank you for your lovely review. We genuinely feel privileged to read your kind comments about your recent experience at our hotel. It is always our goal to deliver exceptional service to each of our guests and we are pleased to know that your stay was no exception. We hope to welcome you back in the near future. Yours sincerely, Guest Relations
Happy Staycation”
Good Service
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Dear TANG , Thank you for your gracious comments. At our hotel, our mission is to create a luxurious and personalized stay for our guests, an experience which is memorable and one-of-a-kind, not something that has been checked off a list. We are glad that you felt special and well taken care of during your stay with us. We hope to welcome you back for another stay in the near future! Yours sincerely, Guest Relations
Very good ”
Very happy
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Dear BinsgoGamingRBLX, Thank you for your gracious comments. We are happy to learn that you had a wonderful experience with us. It is always our goal to deliver exceptional service to each of our guests and we are pleased to know that your stay was no exception. We hope to welcome you back for another stay in the very near future! Yours sincerely, Guest Relations
Good environment for kids.”
Nice and spacious for kids. My families enjoy and have fun riding the cable car😍
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Dear Sandra, Thank you for your lovely comments. We are glad that you and your families enjoyed the breathtaking SkyCab ride - an experience that lets you relax and immerse yourselves in the enchanting dance of the fountains. We look forward to welcoming you and your families again very soon! Yours sincerely, Guest Relations
A pleasant stay”
As a result of the current situation, the hotel (and I guess everywhere) is quiet. We enjoyed the cable car ride twice - one in day time and another at night. The room is spacious, clean and in very good condition given that the place has been opened for a few years already. We got upgraded to the Fountain Suite as we celebrated our special day there. Communication with the hotel thru email was prompt. Thanks to the team and their thoughtfulness. Since the buffet was closed, we had breakfast in the room which was even nicer and was of good quality and portion. The in room dining staff have all been very polite and friendly. Overall, it's quite a wonderful stay.
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Dear Kei, Thank you for your gracious comments. It was a joy reading your review of our hotel. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We are thrilled that you experienced just that. Your comments have been shared with our team and they are very grateful for your kind words. We sincerely appreciate your endorsement and look forward to welcoming you again in the future. Yours sincerely, Guest Relations
Excellent facilities with fair service ”
My husband forgot to bring a USB cable, so we asked the staff at front desk and concierge when we checked in. They said there was no cable to borrow at the hotel. Then my husband asked another staff, he said maybe we can ask the VIP guests to help us get one from the club. Finally, we met a housekeeper at the corridor at night, she told us that there was one in the drawer of the desk! We asked FOUR staff members before we got the cable, it’s unbelievable that they don’t know there is a cable ready in the room. Overall, the service is nice. The credit is to housekeeping staff. ALL housekeepers we met were exceptionally polite and made us feel like home. The room was sparkling clean and bright. However, the staff at front desk were just fair and I felt like staying at a 3-star hotel. I didn’t feel that I was welcomed. Fontana is excellent in terms of food, service and ambience. Thanks for the complimentary cake for celebrating my hubby’s birthday.
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Dear Hiu, Thank you for your gracious comments. It was a pleasure to learn that you chose our hotel to celebrate your husband's Birthday. We are glad to read of the high attention to details and the attentiveness of our Housekeeping Team！Moreover, our Hotel team values feedback from each and every one of our guests, as we believe that all comments give us the opportunity to improve the experience for our guests. We regret that we fell short in meeting your expectations and we would like to emphasize that guest satisfaction is paramount in our goals. The feedback on your experience at our Front Office is being taken seriously and we will certainly seek ways to improve. We would like to reassure you that, while your stay certainly did not meet the highest level of service we know we are capable of, we hope you will give us another chance to regain your trust in our service in the near future. Yours sincerely, Guest Relations
Coffee machine”
The room has no coffee machine.
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Dear Ho, Thank you for your review. We considered every aspect when selecting our in-room amenities. We regret to know that we fell short in meeting your expectations in this particular area. As we continuously review our amenity offerings, we will certainly take your feedback into consideration as it helps us to better understand our customers and refine our offering. We very much hope to welcome you back to enjoy our sincere hospitability again in the future. Yours sincerely, Guest Relations